Lexmark 782n setup guide Solving setup problems, Getting more help

Page 37

Step 17: Solving setup problems

Step 17: Solving setup problems

Problem

Solution

 

 

Nothing appears on the scanner display.

The scanner and the printer are not talking to each other.

 

1

Turn the printer off and then back on.

 

2

Turn the printer off, and unplug the scanner. Make sure all cables

 

 

and cords are connected, and then plug the scanner in before

 

 

turning on the printer.

 

 

The control panel is not responding.

Make sure the printer is turned on.

 

Note: Remember to plug the scanner in before turning on the printer.

 

 

 

Scanner is not working

1

Make sure the scanner is unlocked. See “Step 9: Unlocking the

 

 

scanner” on page 19.

 

2

Turn the printer off, and unplug the scanner. Make sure all cables

 

 

and cords are connected, and then plug the scanner in before

 

 

turning on the printer.

 

 

 

Test document did not print

1

Verify that each electrical outlet has power.

 

2

Make sure all cables and power cords are properly seated.

 

3

Restart the test job.

 

 

 

Unable to send or receive faxes

1

Make sure the telephone fax line cable is properly connected to the

 

 

fax modem port on the print server and to the fax phone outlet.

 

2

Repeat the fax setup. See “Fax setup” on page 32.

 

3

See the online information on the 4600‘ MFP Software and

 

 

Documentation CD. Click View Documentation Use MFP

 

 

Solving fax problems.

 

 

 

Getting more help

Launch the printer Software and Documentation CD, and then click Contact Lexmark for a complete list of phone numbers and Web sites.

Step 17: Solving setup problems

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Contents MFP Option Stability Information Page English United States Government Rights Static sensitivity notice Overview MFP configurationsTurning off the printer Selecting a location for your printer and MFPInput options Output options Other options Customizing your MFP optionSetting up furniture Installing the duplex unit Installing optional drawersUnboxing the printer Removing the print cartridge packaging Preparing the printerRemoving the print cartridge packaging Preparing the printer Loading paper Installing an optional operator panel cover Attaching a scanner shelf Installing the scanner on a scanner shelf Installing the scanner on a scanner shelfInstalling the scanner on a scanner shelf Unlocking the scanner Installing the scanner without a scanner shelfInstalling the scanner without a scanner shelf Installing output options Accessing the printer system board Installing memory, option, or interface cardsInstalling a memory card Installing an option-added firmware card Installing the interface card Installing memory, option, or interface cards Replacing the access cover plate Attaching cables to the printer and the scanner Attaching cables to the printer and the scanner Attaching cables to the printer and the scanner Installing drivers Installing drivers for the printer, MFP, and other optionsFax setup Setting up fax and IP addressesAssigning a printer IP address Performing browser fax setup Printing a menu settings Verifying MFP setupPrinting the Help pages Making a test copyClick Scan Profile Click Create Scan Profile Testing a scan to PC profileGetting more help Solving setup problems
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