Philips 241P3 user manual Black Dot Defects, Total bright dot defects of all types, Dark subpixel

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7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and compliance test methods for electronic visual displays)

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Contents 241P3 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents StartAudio input Earphone jack Basic and simple instruction on the control keys VGA20˚ Remove the 4 screw covers Except using key to scroll down, you can also Why do I need it?How does it work? Off No optimization by SmartImage What is it? SmartSharpnessPhilips SmartControl Premium First launch -WizardImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Title Bar Options Display Tune from the start menu or short cut on the desktopLeft Click Menu SmartDesktop Partition Definitions Horizontal Split Top Left side VerticalRight side Vertical Right side Vertical Even SplitYES TFT-LCDUSB 12W Energy Consumption 21W Energy Consumption23W Energy Consumption Mtbf Environmental Rohs YES EpeatISO9241-307,TUV-GS,TUV-Ergo Cabinet Color Black/Silver Finish TextureRecommended Resolution Resolution & Preset Modes Maximum ResolutionFreq kHz Resolution Freq Hz Automatic PowerSaving Automatic power saving featureLead-free Product For more information, please visitEpeat Electronic Product Benefits of Epeat2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Bright Dot DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsLatin America North AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Fujitsu Services OU BelarusIBA BulgariaHungary Slovakia SloveniaPC Hand LatviaBrazil Company See ASP-BRZTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Medan ASC YogyaASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? What is EXCLUDED? Your warranty does not coverWhere is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting No Picture Power LED not litPower on light is too strong and is disturbing Reconnect your USB peripheralsSmartControl Premium FAQs Run Windows Update and updated monitor and/or video driverTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Q10 Can I connect my monitor to any PC, workstation or Mac? Troubleshooting & FAQs