Philips 241P3 Brazil, Company See ASP-BRZ, Tel 55 11 Email moacir.minozzo@aoc.com.br, Argentina

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7. Customer care and warranty

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:

Website: http://www.philips.com

Latin America

TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.

Please contact Philips at: Brazil :

Consumer care number : 0800-7254101

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

Argentina :

Consumer care number : 0800 3330 856

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific:Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor / Three Years Free Service on Parts

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C +

SL(A) HONG FOK KOK, MACAU

H

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

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Contents 241P3 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Start Installation Package contentsAudio input Earphone jack VGA Basic and simple instruction on the control keys20˚ Remove the 4 screw covers How does it work? Why do I need it?Except using key to scroll down, you can also Off No optimization by SmartImage SmartSharpness What is it?First launch -Wizard Philips SmartControl PremiumImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Win No other alternative path available Drag and Drop WindowsOther alternative path Vista Display Tune from the start menu or short cut on the desktop Title Bar OptionsLeft Click Menu SmartDesktop Partition Definitions Right side Vertical Even Split Horizontal Split TopLeft side Vertical Right side VerticalUSB TFT-LCDYES 23W Energy Consumption 21W Energy Consumption12W Energy Consumption Mtbf Cabinet Color Black/Silver Finish Texture EnvironmentalRohs YES Epeat ISO9241-307,TUV-GS,TUV-ErgoFreq kHz Resolution Freq Hz Resolution & Preset Modes Maximum ResolutionRecommended Resolution Automatic power saving feature Automatic PowerSavingFor more information, please visit Lead-free ProductProduct also comply with the following standards Epeat Electronic ProductBenefits of Epeat 2006/95/EC Low Voltage Directive 2004/108/EC EMC DirectiveReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandBright Dot Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixelAsia Latin AmericaNorth America PacificWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Bulgaria Fujitsu Services OUBelarus IBALatvia Hungary SlovakiaSlovenia PC HandArgentina BrazilCompany See ASP-BRZ Tel 55 11 Email moacir.minozzo@aoc.com.brASC Bali ASC MedanASC Yogya ASC SurabayaCustomer care and warranty WHO is COVERED? What is COVERED? Where can I GET More INFORMATION? What is EXCLUDED?Your warranty does not cover Where is Service AVAILABLE?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit TroubleshootingReconnect your USB peripherals Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Premium FAQsTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Troubleshooting & FAQs