Philips 241P3 user manual WHO is COVERED? What is COVERED?

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7. Customer care and warranty

Africa

South Africa:

Company name: Sylvara Technologies Pty Ltd

Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa

Tel: 086 000 0888

Fax: +2711 391 1060

E-mail: monitorcare@philipssupport.co.za

Service hours: Mon.~ Fri. 08:00am~05:00pm Middle East

United Arab Emirates:

Company: AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: shahd52@eim.ae

Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm

Israel:

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv 61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after service hours until 20:00) Fax: 972-3-6458759

E-mail: eastronics@eastronics.co.il

Service hours: Sun.~Thurs. 08:00 - 18:00

Your Philips F1rst Choice Warranty(USA)

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.

LIMITED WARRANTY (Computer Monitor) Please contact us via Website: http://www.philips. com or http://www.usa.philips.com to access the Warranty Registration Card.

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*

*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year.This product must be shipped in at your expense for service during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

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Contents 241P3 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Installation Package contents StartAudio input Earphone jack Basic and simple instruction on the control keys VGA20˚ Remove the 4 screw covers How does it work? Why do I need it?Except using key to scroll down, you can also Off No optimization by SmartImage What is it? SmartSharpnessPhilips SmartControl Premium First launch -WizardImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Win No other alternative path available Drag and Drop WindowsOther alternative path Vista Title Bar Options Display Tune from the start menu or short cut on the desktopLeft Click Menu SmartDesktop Partition Definitions Right side Vertical Horizontal Split TopLeft side Vertical Right side Vertical Even SplitUSB TFT-LCDYES 23W Energy Consumption 21W Energy Consumption12W Energy Consumption Mtbf ISO9241-307,TUV-GS,TUV-Ergo EnvironmentalRohs YES Epeat Cabinet Color Black/Silver Finish TextureFreq kHz Resolution Freq Hz Resolution & Preset Modes Maximum ResolutionRecommended Resolution Automatic PowerSaving Automatic power saving featureLead-free Product For more information, please visit2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Epeat Electronic ProductBenefits of Epeat Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenTypes of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Bright Dot DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting No Picture Power LED not litPower on light is too strong and is disturbing Reconnect your USB peripheralsSmartControl Premium FAQs Run Windows Update and updated monitor and/or video driverTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Troubleshooting & FAQs