Philips 241P3 user manual Customer care and warranty

Page 49

7. Customer care and warranty

Philippines:

Company: Glee Electronics, Inc.

Address: Unit 1103-1104 11F The Taipan Place Bldg. F. Ortigas Center Pasig City

Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60

Fax: (02) 6334563

E-mail: jim.gawson@glee.com.ph

Service hours: Mon.~Fri. 8:00am~6:00pm

Singapore:

Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)

Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762

Tel: (65) 6882 3999

Fax: (65) 62508037

E-mail: consumer.care.sg@philips.com

Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm

Taiwan:

Company: FETEC.CO

Address: No.499, Ciwen Rd.,Taoyuan City,Taoyuan County 330,Taiwan

Consumer Care: 0800-231-099

Tel: (03)3169920

Fax: (03)3169930

E-mail: knlin08@xuite.net

Service hours: Mon.~Fri. 8:30am~7:00pm

Thailand:

Company: Axis Computer System Co., Ltd.

Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310 Thailand

Tel: (662) 934-5498

Fax: (662) 934-5499

E-mail: axis5@axiscomputer.co.th

Service Hours: Mon.~Fri. 08:30am~05:30pm

Vietnam:

1. Ho Chi Minh City :

Company: FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch

Address: 207/4 Nguyen Van Thu Street, District 1, HCM City

Tel: +84 8 38248007

Fax: +84 8 38248010

E-mail:Thanght@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am–12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

2. Danang City :

Company: FPT Service Informatic Company Ltd. - Da nang Office

Address: 336 Le Duan Street - Thanh Khe District - Đa Nang City

Tel: 05113.562666; Fax: 05113.562662

Tel: +84 511 3562666

Fax: +84 511 3562662

E-mail: khangndv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

3. Can tho Province :

Company: FPT Service Informatic Company Ltd. - Can Tho Office

Address: 71/4 Tran Phu Street, Ninh Kieu District, Can tho City

Tel: +84 5113.562666

Fax: +84 5113.562662

E-mail: nhieptv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm-5:30pm; Sat.: 8:00am-12:00am

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Contents 241P3 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Start Installation Package contentsAudio input Earphone jack VGA Basic and simple instruction on the control keys20˚ Remove the 4 screw covers Except using key to scroll down, you can also Why do I need it?How does it work? Off No optimization by SmartImage SmartSharpness What is it?First launch -Wizard Philips SmartControl PremiumImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Display Tune from the start menu or short cut on the desktop Title Bar OptionsLeft Click Menu SmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Right side Vertical Even SplitYES TFT-LCDUSB 12W Energy Consumption 21W Energy Consumption23W Energy Consumption Mtbf Rohs YES Epeat EnvironmentalISO9241-307,TUV-GS,TUV-Ergo Cabinet Color Black/Silver Finish TextureRecommended Resolution Resolution & Preset Modes Maximum ResolutionFreq kHz Resolution Freq Hz Automatic power saving feature Automatic PowerSavingFor more information, please visit Lead-free ProductBenefits of Epeat Epeat Electronic Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Bright Dot DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsNorth America Latin AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Belarus Fujitsu Services OUIBA BulgariaSlovenia Hungary SlovakiaPC Hand LatviaCompany See ASP-BRZ BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Yogya ASC MedanASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Your warranty does not cover What is EXCLUDED?Where is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit TroubleshootingReconnect your USB peripherals Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Premium FAQsTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Q10 Can I connect my monitor to any PC, workstation or Mac? Troubleshooting & FAQs