Philips 241P3 user manual Latin America, North America, Pacific, Asia, Africa, Middle East

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7. Customer care and warranty

7.2Customer Care & Warranty Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

CENTRAL AND EASTERN EUROPE region Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey/ Romania/ Bulgaria/ Ukraine/ Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/ Lithuania/ Serbia & Montenegro

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / Macau/ India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates/ Israel

Your Philips Warranty conditions for Western Europe per 1st of January 2011

Dear Customer,

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions.This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective.

What is covered?

The Philips West European Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor and be serviced in case of defects provided for under the warranty coverage for a warranty period of 24 months for Philips C, E,T,V, and X models and for models B, P and S we give 36 months.Your original purchase document is your proof for the purchase day, so keep this carefully stored and available when a warranty service is requested.

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Contents 241P3 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Start Installation Package contentsAudio input Earphone jack VGA Basic and simple instruction on the control keys20˚ Remove the 4 screw covers How does it work? Why do I need it?Except using key to scroll down, you can also Off No optimization by SmartImage SmartSharpness What is it?First launch -Wizard Philips SmartControl PremiumImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Win No other alternative path available Drag and Drop WindowsOther alternative path Vista Display Tune from the start menu or short cut on the desktop Title Bar OptionsLeft Click Menu SmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Right side Vertical Even SplitUSB TFT-LCDYES 23W Energy Consumption 21W Energy Consumption12W Energy Consumption Mtbf Rohs YES Epeat EnvironmentalISO9241-307,TUV-GS,TUV-Ergo Cabinet Color Black/Silver Finish TextureFreq kHz Resolution Freq Hz Resolution & Preset Modes Maximum ResolutionRecommended Resolution Automatic power saving feature Automatic PowerSavingFor more information, please visit Lead-free ProductBenefits of Epeat Epeat Electronic Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/Ventilasjon Achtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Bright Dot DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsNorth America Latin AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Belarus Fujitsu Services OUIBA BulgariaSlovenia Hungary SlovakiaPC Hand LatviaCompany See ASP-BRZ BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Yogya ASC MedanASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Your warranty does not cover What is EXCLUDED?Where is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit TroubleshootingReconnect your USB peripherals Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Premium FAQsTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Troubleshooting & FAQs