Frequently Asked Questions
37. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your computer manufacturer for details on how to lower resolution for your operating system.
38. What is Moir¨²? Why does my monitor have this wavy phenomenon?
Moir¨² is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the effects:
●Some monitors have a Moir¨² cancellation feature, activate it to the on position or adjust the Moir¨² cancellation function via the OSD on the monitor.
●Change resolution to the recommended standard for the specific monitor size.
●Change Window viewing pattern/scheme to a pattern where the Moir¨² is less visible.
●Change horizontal and vertical size to optimize the reduction of the Moir¨² effect.
39.What is CustoMax?
CustoMax is proprietary Philips software that allows user to control parameter (e.g. Size, Color, Geometry) in place of the buttons on the front of the monitor. To install and run the CustoMax software, you must have a USB compatible system and have a USB connection at the rear of your monitor.
40.My monitor appears to be missing one or more colors. How do I correct this?
●If the OSD menu is also missing a color, please contact service for details
●Set color temperature to 9300 color coordination
●Check the video cable for any bent pins
●Video card could be defective (try the monitor with another computer).
41.When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud noise. Please be aware that many models will not degauss more than once within any given time period (up to 10 minutes). This is due to the unit having a temperature sensitive resistor. While the unit is degaussing, the resistor increases in value with heat and once it reaches a certain temperature, the resistance will rise and prevent voltage from reaching the degaussing coil. This is what stops the degausser, and this device's resistance will decrease as it cools back off, enabling the degauss function to operate again. This is an intentional design and is an industry standard, not just for Philips monitors.
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