Black Box KV2016E, KV2016A Flash Upgrades, Upgrading the ServSelect, Possible error conditions

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SERVSELECT II™ INSTALLER/USER GUIDE

6.FLASH Upgrades

6.1Upgrading the ServSelect II

You can upgrade the firmware of your ServSelect II switch by using a special update utility provided by Black Box. This utility automatically configures the port communications settings to allow direct downloading from the connected server.

Items needed for the upgrade

¥Server running Windows NT, Windows 95, Windows 98 or Windows 2000

¥Available serial port (COM port) on the server

¥Null modem serial cable (DB-male) that connects the switch and the server

¥Firmware update

To upgrade ﬁrmware:

1.Connect the standard serial cable to a COM port on the server and to the serial connector on the back panel of the switch. Make a note of which COM port you have chosen, then turn on the switch.

2.Go to http://www.blackbox.com, and click on Tech Support Services and then on Software Updates and Manuals to access the Þrmware upgrade Þle. Once the download is complete, navigate to the drive where you have saved the Þrmware update and unzip the Þle.

3.Double-click to run the Þle WUpDateBBox.exe.

4.In the dialog box that displays, select the desired language and COM port.

5.Click Load.

6.Once the Þrmware is updated, the following message displays: Download complete. Click Done to exit the dialog box.

7.The switch automatically reboots after the upgrade is completed.

Possible error conditions

If the download does not execute properly, verify the following:

¥Verify that the COM port is correct.

¥Verify that no other program is currently using the COM port, or that a previous DOS window/shell is open that had used the desired COM port.

¥Verify that no other copies of the WUpDate utility are currently running.

¥Verify that a null modem serial cable is used.

¥Verify in the selected COM port s Advanced Port settings that the FIFO buffers are selected and that the receive buffer is set to High.

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Contents April Page Welcome to the ServSwitch Family Servswitch FamilyServselect II INSTALLER/USER Guide European Union Declaration of ConformityCompliance Statements Japanese Compliance Statement Other Agency ApprovalsNormas Oficiales Mexicanas NOM Electrical Safety Statement Instrucciones DE SeguridadNOM Statement Contents Specifications SpecificationsIntroduction Features and BenefitsServer Access Modules Multiplatform supportIntroduction Safety Precautions Example ServSelect II ConfigurationRack mount safety considerations Rack Mounting Your ServSelect InstallationGetting Started Supplied with the ServSelectInstallation To install the 1U switch mounting bracketInstalling the ServSelect Basic ServSelect II ConfigurationTo connect local peripherals Setting Up Your ServSelect II SystemTo connect an SAM to each server Controlling Your System at the Analog Ports To access the Main dialog boxBasic Operations Viewing and Selecting Ports and ServersSelecting servers OSD Status SymbolsViewing the status of your appliance Basic OperationsTo soft switch to a server Soft switchingTo conﬁgure servers for soft switching Navigating the OSD OSD Navigation BasicsTo access the Setup menu Configuring the OSDSetup Features to Manage Routine Tasks for Your Servers To assign names to servers To access the Names dialog boxAssigning server names To access the Devices dialog box Assigning device typesTo assign a device type To access the Menu dialog boxChanging the display behavior Controlling the status flag To choose the default display order of serversTo set a Screen Delay Time for the OSD To access the Flag dialog box To determine how the status ﬂag is displayedTo set or change the password Setting console securityTo access the Security dialog box To enable the screen saver mode with no password protection To password protect your consoleTo remove password protection from your console To log in to your consoleTo turn off the screen saver To exit the screen saver modeDisplaying Version Information To immediately turn on the screen saverClick X to close the SAM Version dialog box Scanning Your System To add servers to the scan listTo remove a server from the scan list To start the scan modeTo cancel scan mode To access the Broadcast dialog box Broadcasting to ServersTo turn broadcasting off Changing Your Switch ModeTo broadcast to selected servers To access the Switch dialog box To enable sharingCalling Black BOX TroubleshootingTroubleshooting Shipping and PackagingItems needed for the upgrade Flash UpgradesPossible error conditions To upgrade ﬁrmwareUpgrading the SAM firmware Flash UpgradesTo simultaneously upgrade multiple SAMs To upgrade SAM ﬁrmware individually Version Dialog BoxSAM Load Dialog Box Servselect II INSTALLER/USER Guide Page Page Page Doc. No -330-001A