IBM xSeries 235 manual Warranty service and support, Checking software

Page 44

Checking software

The IBM service specialist will help you ensure that the correct BIOS code, firmware, device drivers, and other supporting IBM software are installed and correctly configured. It might be necessary to manually gather information about the relevant software levels or run IBM-approved utility programs to gather this information. It might be necessary to isolate the failing system from any active production environment to gather this information. You are responsible, with assistance from the service specialist, for gathering this information. The IBM Statement of Limited Warranty does not include on-site assistance with this activity.

Warranty service and support

With the original purchase of an IBM xSeries or IntelliStation system, you have access to extensive service and support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.

The following services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

vIBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.

vEngineering Change management - Occasionally, there might be changes that are required after a product has been shipped from IBM. In those instances, IBM will make Engineering Changes (ECs) available that apply to your hardware.

vCustomer replaceable units (CRUs) - Some parts of IBM servers are designated as customer replaceable units. IBM ships CRUs to you for replacement by you. CRUs include keyboards, monitors, memory, diskette drives, hard disk drives, and mice (this list is not inclusive of all CRUs).

The following items are not covered under warranty service:

vReplacement or use of non-IBM parts. All IBM parts contain a 7-character identification in the format IBM FRU XXXXXXX.

vIdentification of software problem sources.

vInstallation of customer replaceable units (CRUs).

vInstallation and configuration of BIOS code, firmware, or device drivers that are designated as customer installable.

See the IBM Statement of Limited Warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

Please have the following information ready when you call:

vThe machine type and model of your IBM hardware product (if available)

vSerial numbers of your IBM hardware products

vA description of the problem

vThe exact wording of any error messages

vHardware and software configuration information

32IBM xSeries 235 Type 8671: User’s Guide

Page 43 Page 45
Image 44
Page 43 Page 45
Contents Users Guide Page User’s Guide Page Contents Iv IBM xSeries 235 Type 8671 User’s Guide Safety Vi IBM xSeries 235 Type 8671 User’s Guide Statement 82 kg 180 lb Safety Statement Following label indicates moving parts nearby Introducing the IBM xSeries 235 Type 8671 server Related PublicationsIBM xSeries 235 Type 8671 User’s Guide Features and specifications Features and specificationsWhat your server offers Reliability, availability, and serviceability Integrated network environment supportRedundant connection IBM DirectorIBM Director IBM Universal Manageability UpdateXpress programSystems Management Director Package Server controls and indicators Rack configurationFront view Tower modelIntroducing the IBM xSeries 235 Type 8671 server Rear view Server with fixed power supplyServer with hot-swap power supplies Operator information panel Server power features Turning on the serverTurning off the server Standby mode Configuring your server Using the Configuration/Setup Utility program Starting the Configuration/Setup Utility programChoices available from the Configuration/Setup main menu System SummaryPower-on Password Administrator PasswordSystem Information Product DataAdvanced Setup Memory SettingsStart Options System Partition VisibilityIntegrated System Management Processor Settings Error LogsRestore Settings Load Default SettingsPower-on password override switch Using passwordsRemote Control Security Settings Using the LSI Logic Configuration Utility program Administrator passwordFormatting a Scsi hard disk drive Starting the LSI Logic Configuration Utility programUsing the ServerGuide Setup and Installation CD ServerGuide features Setup and configuration overviewSystem Partition Installing your operating system without ServerGuide Typical operating-system installationSetting up or updating multiple servers Using ServeRAID Manager High-performance Ethernet modes Configuring the Gigabit Ethernet controllerEthernet port connector Updating the integrated system management firmware Appendix A. Getting help and technical assistance Before you callSoftware service and support Hardware service and support Problem determination Appendix B. Warranty informationWarranty period Warranty service and support Checking softwareInternational Warranty Service Purchasing additional servicesWarranties of ANY Kind Appendix B. Warranty information Part 2 Country-unique Terms Americas BrazilAustralia India Following Terms Apply to ALL Emea Countries Following Terms Apply to the Country Specified Italy Following item is added to this paragraph Appendix C. Notices Edition noticeTrademarks Important notesAppendix C. Notices Industry Canada Class a emission compliance statement European Union EMC Directive conformance statementTaiwan electrical emission statement Avis de conformité à la réglementation d’Industrie CanadaAppendix C. Notices IBM xSeries 235 Type 8671 User’s Guide Index LEDs Index IBM xSeries 235 Type 8671 User’s Guide Page Part Number 25R4645

xSeries 235 specifications

The IBM xSeries 235 is a distinguished server model designed to cater to the needs of small and medium-sized businesses, offering a blend of performance, scalability, and manageability. This versatile server is powered by Intel's Xeon processors, providing robust processing capabilities that can handle a variety of workloads efficiently.

One of the main features of the xSeries 235 is its dual-processor architecture, which allows for increased computational power. This configuration can support up to two Intel Xeon processors, making it well-suited for multitasking environments where performance is crucial. Additionally, it offers support for up to 8GB of RAM, enabling it to manage multiple applications simultaneously and ensure smooth operation under load.

In terms of storage, the xSeries 235 accommodates several hard drive configurations. It supports a mix of SCSI and SATA drives, allowing users to choose the storage solution that best meets their performance and capacity needs. The server’s RAID capabilities further enhance data protection and availability, offering Options such as RAID 0, 1, 1E, 5, and 10 for flexible and reliable storage management.

The xSeries 235 is built on IBM's Enterprise X-Architecture, which brings advanced features such as Hot-Swap drive bays and redundant power supplies. These features ensure higher reliability and uptime, making it a dependable choice for critical business applications. The server also incorporates built-in management tools through the IBM Director software, providing administrators with the ability to monitor, manage, and streamline server operations effectively.

Furthermore, the xSeries 235's compact 1U form factor facilitates easy deployment in data center environments with limited space. This space-efficient design does not compromise on performance, as it can still deliver significant computational resources without the bulk of traditional servers.

The server also emphasizes energy efficiency, aligning with the increasing demand for environmentally friendly technology solutions. It is designed to minimize power consumption while maintaining high performance, contributing to lower operational costs for businesses.

Overall, the IBM xSeries 235 stands out as a reliable and cost-effective server solution, ideal for businesses looking to enhance their IT infrastructure without overshooting their budget. Its combination of processing power, storage flexibility, and enterprise-grade features encapsulates why it remains a preferred choice for many organizations.
Top Page Image Contents