IBM R5 manual AIX Support, Hardware Support

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Lotus Domino Server R5 Implementation Guide

June 18, 2001

 

 

ŸAdditional designated callers available for a fee

More information about Passport Advantage support is available if you are partnering with a Lotus Business Partner through that Business Partner. Or you may contact URL http://www.lotus.com/home.nsf/welcome/support.

Customers will most likely also need to obtain Lotus quarterly upgrades and releases as they occur. This is supported under a program called Subscriptions by Lotus. It is a logical part of Passport advantage but can be purchased separately if the VPO is the support model. If the VPO model also proves too expensive for the customer, new releases for upgrade are purchased at the shrink wrap price.

B. AIX Support

AIX support is provided by IBM Support Family. It is a fee offering and is available to both the end-user customer or the Business Partner. Support Line is the name usually applied to the support and both access and registration can be made by calling in North America 1-800-CALL AIX (1-800-225-5249). Support Line is the service offering through which IBM delivers telephone and electronic support for installation, usage, and code-related questions for the AIX platform and all its installed software. RS/6000 Support Line covers operational questions in support of all IBM RISC System/6000 systems including desktop workstations, workgroup servers, enterprise servers like the pSeries 680 and large scale servers like the SP system. The operational support services provide:

ŸNormal business hour support

Ÿ24x7 support including holidays

ŸFull telephone or electronic services

AIX is included with each RS/6000 system in the system price. However, as new releases of AIX are made available, they must be purchased as an upgrade. RS/6000 has various options to purchase the AIX upgrades based on economic consideration of the customer. For more information on support for RS/6000 solutions, go to http://techsupport.services.ibm.com/rs6000/support.

C. Hardware Support

Hardware support of the RS/6000 system must be registered. In North America, the number for hardware support is 1-800-IBM-SERV (1-800-426-7378). For more information on support for RS/6000 solutions, go to http://www.rs6000.ibm.com/support. Hardware support can be provided in a variety of ways up to 7x24x365 with 4-hour response time on site.

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Contents Revised June 18 Disclaimer PSeries Lotus Domino Server e-business Solution Overview Lotus Domino Server R5 Implementation Guide Domino Release AIX Release Supported Software ReleasesComponent Recommended Level PTF MatrixWhat Affects Application Responsiveness? Performance GuidelinesNetwork Protocols and Topology Network TopologyOther Workload Factors Know the ConfigurationSteps to Maximum Domino Performance Optimize for Domino R5 Distribute I/O Across Physical DisksLog Performance Metrics Consistently Learn from Semaphores Know the Symptoms of Server Over-UtilizationMake Use of NotesBench Data Consider Clustering Know When to Consolidate and When to DistributeConsider Partitioning Lotus NotesBench28,032 38,235 $23.91 $17.53 Sizing Guidelines Client Type R5 Scalability Increase Domino R5 on AIXDomino R5 on AIX Specifics RS/6000 Domino Server Sizing Tool Small Configuration Sample ConfigurationsMedium Configuration Large ConfigurationPre-sales Technical Support Pre-installation SupportEducation Course Name Course Cost Course Duration Course NumberLotus Domino Server R5 Implementation Guide Implementation Process Overview Select an Install TeamNetwork Train Domino and Network AdministratorsServers WorkstationsSetup a Pilot Project Create an Install Plan for the Network Infrastructure Create or Modify an Existing Disaster Recovery Plan Operating System HardwareServer Workstation Schedule and Perform the Installation of the Domino Servers Lotus Domino Server R5 Implementation Guide Monitor Servers and Assist Users as Needed Document Experiences, Problems, and SolutionsLotus Domino Server R5 Implementation Guide Completed? Checklist for ImplementationLogin to AIX as the Root User Installation StepsCheck your Default Path Environment Variable Preparing the AIX EnvironmentCreate AIX Users Create a Volume GroupCreate AIX Groups Create a File System for the Domino Data Directory Create a Logical Volume for the Domino Data DirectoryCreate a Logical Volume for the Domino Binaries Create a File System for the Domino Binaries Check AIX Kernel ConfigurationMount the File Systems Change Ownership of the New File SystemsRun the Install Program From the CD Installing the Lotus Domino ServerMounting the Cdrom Welcome ScreenSetup for Partitioned Domino Servers Select the Type of Domino Server to InstallConfiguration Review File Installation CompleteAdministration Settings Start the Http Server Task For Server ConfigurationNetwork and Communication Settings Server Setup is CompleteDomino Product Support Post-installation SupportHardware Support AIX SupportService Description Contact Services AvailableRedbooks Additional Technical ResourcesURLs Publications Small Configuration Appendix A. Sample Configurator ConfigurationsCD-ROM Medium Configuration Lotus Domino Server R5 Implementation GuideJune 18 CD-ROM Large Configuration Lotus Domino Server R5 Implementation GuideJune 18 CD-ROM Appendix B. IBM Production Configuration Lotus Domino Server R5 Implementation Guide

R5 specifications

IBM R5, also known as IBM Notes R5, marked a significant evolution in the IBM Notes and Domino platform, offering users enhanced capabilities and features that improved productivity and collaboration in the workplace. Released in 1999, R5 introduced a more refined user interface, improved performance, and a range of new tools designed to facilitate communication and teamwork.

One of the standout features of IBM R5 was its comprehensive integration of email, calendaring, and tasks within a single interface. This centralized approach allowed users to manage their communications more efficiently, reducing the need to switch between multiple applications. The improved email functionality included enhanced filtering and sorting capabilities, enabling users to better organize their inboxes.

The R5 version also introduced significant advancements in the collaborative aspects of the platform. With new tools for team collaboration, such as enhanced discussion databases and a shared documents feature, R5 made it easier for teams to work together on projects irrespective of their physical locations. The introduction of instant messaging capabilities further bridged communication gaps, allowing users to connect in real time.

IBM R5 was built on a robust architecture that incorporated Domino server enhancements, which improved scalability and performance. The platform supported new technologies, including Java applets, allowing developers to build more dynamic and interactive applications. Additionally, the integration of the LDAP (Lightweight Directory Access Protocol) provided better directory services, making it simpler to manage user identities across the network.

Security features were also a focus in R5, with improvements in encryption and user authentication that helped safeguard sensitive data. The platform’s ability to integrate with other enterprise applications while maintaining robust security protocols made it a choice for organizations that prioritized data protection.

Moreover, IBM R5 incorporated a more modular and flexible architecture, enabling easier customization and management of applications and components. This adaptability catered to a wide range of business needs, thus positioning IBM Notes R5 as a versatile solution for organizations looking to enhance their workflow and communication processes.

Overall, IBM R5 served as a milestone in the evolution of enterprise collaboration solutions. Its innovative features, user-friendly interface, and robust security measures laid the foundation for future developments in the IBM Notes and Domino ecosystem, ultimately contributing to more efficient and effective business practices.
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