Black Box ACU5501A-R4 manual ServSwitch Wizard DVI/USB SRX

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ServSwitch Wizard DVI/USB SRX

Appendix A. Troubleshooting

A.1 No video image is displayed on the remote monitor

Check the yellow indicators on the local and remote modules while no keys are pressed on the keyboard and no mouse move- ments are being made - both indicators should be continually on when a valid video signal is present.

LOCAL: If the yellow indicator is giving a regular flash (twice per second), then the video feed to the local module is not valid. Try connecting a DVI monitor (preferably using the same DVI link cable as used with the local module) directly to the computer and check for a correct image.

REMOTE: If the yellow indicator is giving a regular flash (twice per second), then the video feed via the link cable is not valid. If the link cable is long, try using a short link cable temporarily to check for basic operation.

If the yellow indicators are off, then the link cable is not properly connected.

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Contents ServSwitch Wizard DVI/USB SRX ServSwitch Wizard DVI/USB SRX Trademarks Used in this ManualFCC and IC RFI Statements ServSwitch Wizard DVI/USB SRX Table of Contents Specifications CompatibilityOverview OverviewCable distance rules Installation Mounting the modules desk or rack Desk mountInstallation Rack mountConnections Connections at the local module 3.2.1.1 Video connectionsUSB connections Link connections Audio connections ACU5501A-R3 & -R4 only Audio connections dual-variants onlyPower connections optional Connections at the remote module 3.2.2.1 Video connections Fed from the Upper socket On the local unit Link connections Speaker connections ACU5501A-R3 & -R4 only Speaker connections dual variants onlyPower connections OperationVideo display Edid information Operation General useHdmi 1.3a operation Local module Power and activity indicatorsRemote module ServSwitch Wizard DVI/USB SRX Appendix B. Safety Information AppendicesBlack Box Tech Support FREE! Live /7 About Black Box