Xerox Phaser 2135 manual Print Defects and Potential Remedies, Only one color, an imaging drum may

Page 65

If the information provided in this section does not solve your print problem, refer to Getting Help on page 61.

Print Defects and Potential Remedies

Print Quality Problem	Common Causes		Potential Remedies

Background Smudges	■	Printer not correctly	■ Set the printer driver
Unwanted black and/or		set to the proper	and front panel to the
Unwanted black and/or		media type.	appropriate media
colored or shaded areas		media type.	appropriate media
colored or shaded areas			type.
that appear on the			type.
that appear on the		The printer is	■ Place the printer in a
page.	■	The printer is	■ Place the printer in a
		exposed to direct	location out of the
		sunlight.	sunlight. May need to
			replace the imaging
			drum of that color.

0748-49

Dark Vertical Lines

Black or colored vertical lines that streak the page.

■Toner is on fuser ■ Print blank pages until

roll.	smudges disappear.
■ If the problem occurs	■ Replace imaging drum
in one color, an	of that color.
imaging drum may
be damaged.

■A light emitting ■ Clean each of the LED

diode (LED) bar is	bars (a) using the
dirty.	cleaning pad supplied
	with the toner
	cartridge, or an alcohol
	wipe from the
	Cleaning Kit.
	a

■If the problem occurs

in only one color, an imaging drum may

0748-50be scratched, dirty or damaged.

■Dry toner is on the Fuser rollers.

0748-51

■Remove and inspect the imaging drum of the problem color.

Replace it if any scratches or damage are visible.

■Print blank pages until the lines disappear. If they do not disappear, replace the Fuser.

Print Quality

User Guide

49

Image 65

Contents L O R P R I N T E R Page Phaser 2135 Color Printer User Guide Page Page Printer Warranty WarrantyConsumables Warranty Page Electrical Safety User safety summaryMaintenance Safety 68 kg 149 lbs Do not switch off the printer power while printing Symbols as marked on product Page Contents Xiv Xerox Supplies and Accessories High-Capacity Toner Cartridges Customer-Replaceable Consumables CRCsStandard Toner Cartridges Part NumberImaging Drum Rainbow Pack Imaging DrumsTransfer Belt 016-1927-00 FuserTransfer Belt Customer Replaceable Units CRUs Xerox Phaser Professional Printing PaperSupplies Universal Tray Paper Cassette OnlyXerox Phaser 35 Series Transparency Film Xerox Phaser Professional Printing Paper contdXerox Phaser Transparency Sleeves and Pockets Xerox Phaser Color Laser LabelsCleaning Kit Xerox Phaser Premium Business CardsFeature Part Number AccessoriesInternal Hard Drive Automatic Duplex UnitLower Tray Deck Lower Tray AssemblyAdditional Memory Front Panel Layout Front Panel UsageMenu Name Basic Menu NavigationPrinting the Menu Map Enhanced Print ModesStandard Color Modes Color ModeBlack Overprint Phosphor settingsProcess Grayscale Unspecified RGBPaper Tips User Guide Supported page sizes and print area Supported page sizes and print areaSupported page sizes and print area cont’d Paper Specifics Universal TraySupported Media Capacity Supported MediaTransparency Specifics Universal Tray Loading Tray 1, 2, 3, 4, or 0748-25 Long-Edge Feed LEF Media Type Weight Media Specifics Multi-Sheet Bypass Feeder MBFSupported Media contd Loading the Multi-Sheet Bypass Feeder MBF Insert the media and adjust the guide for the media width Media Type Options Weight Xerox Phaser 35 Series Transparencies Guidelines for envelope printing Envelopes0748-33 0748-34 Automatic 2-Sided Printing From the Paper Tray Re-insert the Universal Tray Short-Edge binding or Flip on short edge Manual 2-Sided Printing Printing Side Top of the page should be toward the right of the tray From the MBF Multi-Sheet Bypass Feeder Media Type Options for Weight Sided Printing 0748-45 Top of the page should be toward the left of the tray Adjust the width and length guides to match the paper size Media Type Options for Weight Sided Printing Troubleshooting Print Quality Problems Only one color, an imaging drum may Print Quality Problem Common Causes Potential RemediesPrint Defects and Potential Remedies Only one color, an Print Defects and Potential Remedies contdBack-Side Contamination Color Misregistration What causes a media jam? Clearing Media JamsPreventing media jams Clearing Media Jams Open the top cover. Avoid touching or handling the LED bars Top Cover Jam0748-58 Remove the jammed media from the transfer belt area Replace the toner cartridges/imaging drum assemblies Duplex Unit Jam Right Door JamTray Misfeed Printer CD-ROM Getting HelpFront Panel Color Connection Xerox web siteInfoSMART Knowledge Base Canada Outside U.S. Other on-line servicesTo find a local reseller Asean Customer Support CenterMaterial Safety Data Sheets Color Toner Cartridges SpecificationsProduct Use Xerox Phaser 2135 Color Printers Ingredients percent by weight CAS numberChronic Effects None known Immediate EffectsPhysical and Chemical Properties Ecological Information Product Identification Material Safety Data Sheets CleanTex AlcopadEvaporation Rate Butyl ACETATE-1 Vapor Density AIR = 1 Sara Title III Reporting Other Information Chronic Effects Material Safety Data Sheets LED Lens CleanerIngredients CAS number Ethyl alcohol 64-17-5 First AID Measures Not available Other Information Index Phaser 2135 Color Printer User Guide Phaser 2135 Color Printer Page Printed on recycled paper