Xerox Phaser 2135 manual Clearing Media Jams, Preventing media jams, What causes a media jam?

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Clearing Media Jams

Preventing media jams

■To reduce the frequency of paper and transparency jams, use only Xerox Phaser paper, Xerox Phaser labels, and Xerox Phaser 35 Series Transparencies. See page page 5 for ordering supplies.

■Fan media prior to loading in the Universal Tray or Multi-Sheet Bypass Feeder.

■For supported media sizes refer to page 23.

■For proper media loading instructions refer to page 32.

What causes a media jam?

Media jams occur most often in these conditions:

■Incorrect media type selection in printer driver.

■The media does not meet specifications.

■The media is moist, bent, or folded.

■The media is not loaded properly.

■The Universal Tray is not adjusted properly for the media (side and rear guides).

■The Universal Tray is overfilled. Make sure media does not exceed tray capacity.

■The loaded media size is not supported by the paper tray.

■The media weights are not consistent with paper tray and side output tray media capacities.

Jams

User Guide

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Contents L O R P R I N T E R Page Phaser 2135 Color Printer User Guide Page Page Printer Warranty WarrantyConsumables Warranty Page Electrical Safety User safety summaryMaintenance Safety 68 kg 149 lbs Do not switch off the printer power while printing Symbols as marked on product Page Contents Xiv Xerox Supplies and Accessories High-Capacity Toner Cartridges Customer-Replaceable Consumables CRCsStandard Toner Cartridges Part NumberImaging Drum Rainbow Pack Imaging DrumsFuser Transfer BeltTransfer Belt 016-1927-00 Customer Replaceable Units CRUs Xerox Phaser Professional Printing PaperSupplies Universal Tray Paper Cassette OnlyXerox Phaser 35 Series Transparency Film Xerox Phaser Professional Printing Paper contdXerox Phaser Transparency Sleeves and Pockets Xerox Phaser Color Laser LabelsCleaning Kit Xerox Phaser Premium Business CardsFeature Part Number AccessoriesInternal Hard Drive Automatic Duplex UnitLower Tray Assembly Additional MemoryLower Tray Deck Front Panel Layout Front Panel UsageMenu Name Basic Menu NavigationPrinting the Menu Map Print Modes StandardEnhanced Color Modes Color ModeBlack Overprint Phosphor settingsProcess Grayscale Unspecified RGBPaper Tips User Guide Supported page sizes and print area Supported page sizes and print areaSupported page sizes and print area cont’d Paper Specifics Universal TraySupported Media Capacity Supported MediaTransparency Specifics Universal Tray Loading Tray 1, 2, 3, 4, or 0748-25 Long-Edge Feed LEF Media Type Weight Media Specifics Multi-Sheet Bypass Feeder MBFSupported Media contd Loading the Multi-Sheet Bypass Feeder MBF Insert the media and adjust the guide for the media width Media Type Options Weight Xerox Phaser 35 Series Transparencies Guidelines for envelope printing Envelopes0748-33 0748-34 Automatic 2-Sided Printing From the Paper Tray Re-insert the Universal Tray Short-Edge binding or Flip on short edge Manual 2-Sided Printing Printing Side Top of the page should be toward the right of the tray From the MBF Multi-Sheet Bypass Feeder Media Type Options for Weight Sided Printing 0748-45 Top of the page should be toward the left of the tray Adjust the width and length guides to match the paper size Media Type Options for Weight Sided Printing Troubleshooting Print Quality Problems Print Quality Problem Common Causes Potential Remedies Print Defects and Potential RemediesOnly one color, an imaging drum may Only one color, an Print Defects and Potential Remedies contdBack-Side Contamination Color Misregistration Clearing Media Jams Preventing media jamsWhat causes a media jam? Clearing Media Jams Open the top cover. Avoid touching or handling the LED bars Top Cover Jam0748-58 Remove the jammed media from the transfer belt area Replace the toner cartridges/imaging drum assemblies Duplex Unit Jam Right Door JamTray Misfeed Getting Help Front PanelPrinter CD-ROM Xerox web site InfoSMART Knowledge BaseColor Connection Other on-line services To find a local resellerCanada Outside U.S. Asean Customer Support CenterMaterial Safety Data Sheets Color Toner Cartridges SpecificationsProduct Use Xerox Phaser 2135 Color Printers Ingredients percent by weight CAS numberChronic Effects None known Immediate EffectsPhysical and Chemical Properties Ecological Information Product Identification Material Safety Data Sheets CleanTex AlcopadEvaporation Rate Butyl ACETATE-1 Vapor Density AIR = 1 Sara Title III Reporting Other Information Material Safety Data Sheets LED Lens Cleaner Ingredients CAS number Ethyl alcohol 64-17-5Chronic Effects First AID Measures Not available Other Information Index Phaser 2135 Color Printer User Guide Phaser 2135 Color Printer Page Printed on recycled paper