Xerox Phaser 3120 specifications Bad Environment of The Software, Printer is not working

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TROUBLESHOOTING

4.6 Bad Environment of The Software

4.6.1 The printer is not working (1)

• Description	While Power turned on, the printer is not working in the printing mode.

	Check and Cause	Solution

1. Run Self-Test Mode : Turn the power on while pressing		1.Check the power of the printer and perform the Self-
the test printing button for 2 or 3 seconds before printing		Test. If the test printing works, that means no prob-
works.		lems in the printer itself. If the test printing does not
		work, that means bad functioning of the printer(not
		because of software). Perform DCU to check the
		Error Status.
2. Check if the PC and the printer is properly connected		2. Replace the printer cable. If the problems not solved
and the toner cartridge installed.		even after the cable replaced, check the amount of
		the remaining tone.
		(refer to Toner Cartridge Service 7.4)
3. Printing is nor working in the Windows.		3. Check if the connection between PC and printer port
		is proper. If you use windows, check if the printer dri-
		ver in the controller is set up. If the printer driver is
		properly set up, check in which program the printing
		is not working. The best way to find out is to open the
		memo pad to check the function of printing. If it is not
		working in a certain program, adjust the setup the
		program requires. Sometimes, the printout is normal
		within the Windows basic programs, but it's not work-
		ing in a particular program. In such case, install the
		new driver again. If not working in the Windows basic
		program, Check the setup of the port of CMOS is on
		ECP. And check the address of IRQ 7 and 378
		4. If the scanner needs to be connected to the printer,
4. Check if the printer cable is directly connected to periph-		first the remove the scanner from the PC to see if the
eral devices		printer is properly working alone.

Service Manual 4-25

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Contents Laser Printer Precautions Precaution related electric shock or fire Precaution related noxious materialPrecaution when assembly/disassembly Precaution related handling the machineESD Precautions DCUDiagnostic Control Unit Driver Tool for TroubleshootingGeneral Specifications SpecificationsController Specification Electrical SpecificationEnvironmental Range Toner Cartridge Developer Paper Handling SpecificationsSpecifications Whenever servicing the machine, you must perform as follows Releasing Plastic LatchesTop Cover Fuser LSU Exit RollerDriver Ass’y FanMain PBA Engine Shield Ass’ySmps Transfer Roller Feed Roller Solenoid Pick Up RollerHow to use DCU 4.1.1 DCU Setup TroubleshootingError Code CodeNormal Code Code Description Self Diagnostic Mode13 THV+ TRIGGER. ALL HV Functi on Enter Up/ Down Stop Remar k Self Test ButtonBad image Vertical Black Line and BandVertical White Line Black/White Spot Horizontal Black BandDark Image or a Black Light ImageBackground Uneven DensityGhost Satins on the Face Blank Page Print out Satins on BackBad discharge Wrong Print Position2 JAM 4 JAM 3 JAMPaper rolled in the Fuser Multi-FeedingPaper rolled in the Toner Cartridge OPC Drum All LEDs blinking Fuser Error All LEDs blinking Scan ErrorMalfunction Not function of the gear of the fuser due to melting away Paper EmptyPaper Empty without indication Cover Open No lamp on when the cover is openDefective motor operation No PowerVertical Line Getting Curved Precautions on Safe-keeping of Toner Cartridge Toner Cartridge ServiceService for the Life of Toner Cartridge Redistributing TonerImage Signs and Measures at Poor toner cartridgeFault Signs Cause & Check Solution White Black spot Printer is not working Bad Environment of The SoftwareUtilities program Abnormal Printing How to delete the data in the spool manager Spool ErrorExploded Views and Parts List Assembly MainExploded view Main Assembly Parts List Frame Assembly Exploded view Frame Assembly Parts List SHAFT-FEED Idle Driver Unit Exploded view Driver Unit Parts ListFuser Unit Exploded view Fuser Unit Parts List Cassette Unit Exploded view Cassette Unit Parts List 3130 DiagramFuser ASS’Y Connection Diagram Computer PhaserSchematic Diagrams Phaser 3130 Main Circuit Diagram 2/9 Phaser 3130 Main Circuit Diagram 3/9 Phaser 3130 Main Circuit Diagram 4/9 Phaser 3130 Main Circuit Diagram 5/9 Phaser 3130 Main Circuit Diagram 6/9 Phaser 3130 Main Circuit Diagram 7/9 Phaser 3130 Main Circuit Diagram 8/9 Phaser 3130 Main Circuit Diagram 9/9 Phaser 3120 Main Circuit Diagram 1/5 Phaser 3120 Main Circuit Diagram 2/5 Phaser 3120 Main Circuit Diagram 3/5 Phaser 3120 Main Circuit Diagram 4/5 Phaser 3120 Main Circuit Diagram 5/5 Hvps Circuit Diagram 1/2 Hvps Circuit Diagram 2/2 Smps Circuit Diagram Other PBA Circuit Diagrams