Xerox Phaser 3120 specifications Utilities program

TROUBLESHOOTING

4.6.2 The printer is not working (2)

• Description	After receiving the printing order, no response at all or the low speed of printing
	occurs due to wrong setup of the environment rather than malfunction of the printer itself.
	Check and Cause	Solution
1. Secure more space of the hard disk.		1. Not working with the message 'insufficient printer
		memory' means hard disk space problem rather than
		the RAM problem. In this case, provide more space
		for the hard disk. Secure more space using the disk
		utilities program.
2. Printing error occurs even if there is enough space in		2. The connection of the cable and printer port is not
the hard disk.		proper. Check if the connection is properly done and
		if the parallel port in CMOS is rightly set up.
3. Check the parallel-port-related items in the CMOS		3. As a printer port, Select ECP or SPP among
Setup.		SPP(Normal), ECP, and EPP modes(increase print-
		ing speed) SPP normal mode support 8-bit data
		transfer, while ECP Mode transfer the 12-bit data.
4. Reboot the system to print.		4. If the regular font is not printing, the cable or the
		printer driver may be defective.
		Turn the PC and printer off, and reboot the system
		to print again. If not solved, double-click the printer in
		my computer If the regular fonts are not printed this
		time again. the cable must be defective so replace
		the cable with new one.

4-26Service Manual