Xerox 7700 manual Troubleshooting Print-Quality Problems

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Troubleshooting Print-Quality Problems

To reduce possible print problems:

■Maintain a stable temperature and relative humidity for the printer.

■Use only the paper recommended for this printer; see page 17.

■Align the paper edge guides in the paper tray to fit the paper.

■Protect the print cartridges from prolonged exposure to direct light.

■Print the Diagnosing Print-Quality Problems pages to help you troubleshoot print problems:

1.On the front panel, scroll to the Support menu by pressing the Up or Down Arrow key.

2.Press the OK key.

3.Scroll to the Improve Print Quality? menu by pressing the Up or Down Arrow key.

4.Press the OK key.

5.Scroll to Print Diagnostic Pages by pressing the Up or Down Arrow key.

6.To print the pages, press OK.

Note

Also follow the procedures for adjusting the Paper

Calibration outlined in the Advanced Features and

Troubleshooting Manual available on the CD-ROM.

Print Quality

User Guide

55

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Contents Page Phaser 7700 Color Printer User Guide Page Page Page Contents Envelopes Specifications Viii Printer Warranty Consumables Warranty User Guide User Safety Summary Electrical SafetyXiii Xiv 0806-02 Xvi Xerox Supplies and Accessories Customer-Replaceable Consumables CRCs High-Capacity Toner CartridgesPrint Cartridge Customer Replaceable Units CRUs FuserAccumulator Belt Xerox Phaser Professional Printing Paper SuppliesStaple Pack Accessories Universal TraysAdditional Memory Front Panel Usage Front panel descriptionFront panel features Printing a Menu MapPrinting information pages Features Print-quality modes StandardTekColor color corrections AutomaticEnergy saver Intelligent Ready mode Paper Tips Supported paper weights, page sizes and print area Paper weightsSupported Paper Sizes Specialty paper Print area contd Loading Trays Tray 1, 2, 3 or To load a tray, follow these stepsFan the paper to release sheets that are stuck together Long-Edge Feed LEF MAX Multi-Purpose Tray MPT Loading the Multi-Purpose Tray MPT 0806-87 User Guide Xerox Phaser 7700 Premium Transparencies Loading transparencies in the Multi-Purpose TrayLoading transparencies in Tray Using non-Phaser 7700 transparency film Envelopes Guidelines for envelope printingLoading Envelopes User Guide Loading Labels LabelsAutomatic 2-Sided Printing Load the Universal tray Long-Edge Feed LEF Portrait Setting the printer driver for two-sided printing Manual 2-Sided Printing Paper specificsPrinting side Short-Edge Feed SEF Universal Tray Short-Edge Feed SEF Multi-Purpose Tray MPT Printing side 0806-90 0806-89 Offsetting Output Using the Stapler Staple position Short-Edge Feed SEFDual Stapling Adding Staples Remove the empty cardboard from the staple cartridge 0806-94 Troubleshooting Print-Quality Problems Print Defects and Potential Remedies Print Defects and Potential Remedies contd Menu, select the Improve Print Printable Pages Menu, select Printable Pages Menu, select Print Quality? menu. Select Remove RORU0LVUHJLVWUDWLRQ Clearing Paper Jams Preventing jamsWhat causes a paper jam? Clearing paper jams Jam at a Jam at B Jam at Multi-Purpose Tray MPT Jam at C Jam at D Duplex Unit Jam at E Tray Jam at the Finisher-Bypass Feeder labeled G Jam at H Finisher Jam at F with Finisher only Moving and Shipping the Printer Moving the printer within the officePreparing the printer for shipment User Guide Getting Help Front panelPrinter CD-ROM PhaserSMART Xerox web siteInfoSMART Knowledge Base Other on-line services Color ConnectionLocal resellers Customer Support Center AseanSpecifications Material Safety Data SheetHazards Identification Handling and Storage Ecological Information Transportation Information Index NumericsPhaser 7700 Color Printer User Guide Phaser 7700 Color Printer User Guide Phaser 7700 Color Printer