Xerox 7700 manual Print Defects and Potential Remedies

Page 73

If the information provided in this section does not solve your print problem, refer to Getting Help on page 76.

Print Defects and Potential Remedies

Print-Quality Problem

Potential Remedies

Print Quality

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Thin, light or white lines appear in only one color.

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0806-33

1.Open the front cover.

2.Remove the waste toner cartridge; be careful not to spill toner as you remove the cartridge.

Note: For instructions on removing the waste toner cartridge, refer to the labels inside the cover.

3.Remove the laser lens cleaner from the inside of the front door.

4.Scrub the laser lens of the color with the problem.

5.If the problem continues after cleaning the laser lens, do the following:

a.Remove the print cartridge of the problem color.

Caution: Do not touch the shiny blue surface of the print cartridge because you may damage it.

b.Visually inspect the shiny blue surface of the print cartridge.

c.If any scratches or damage are visible on this shiny blue surface or if the problem persists, replace the print cartridge with a new one.

56	Phaser 7700 Color Printer

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Contents Page Phaser 7700 Color Printer User Guide Page Page Page Contents Envelopes Specifications Viii Printer Warranty Consumables Warranty User Guide Electrical Safety User Safety SummaryXiii Xiv 0806-02 Xvi Xerox Supplies and Accessories High-Capacity Toner Cartridges Customer-Replaceable Consumables CRCsPrint Cartridge Fuser Customer Replaceable Units CRUsAccumulator Belt Supplies Xerox Phaser Professional Printing PaperStaple Pack Universal Trays AccessoriesAdditional Memory Front panel description Front Panel UsagePrinting a Menu Map Front panel featuresPrinting information pages Features Standard Print-quality modesAutomatic TekColor color correctionsEnergy saver Intelligent Ready mode Paper Tips Paper weights Supported paper weights, page sizes and print areaSupported Paper Sizes Specialty paper Print area contd To load a tray, follow these steps Loading Trays Tray 1, 2, 3 orFan the paper to release sheets that are stuck together Long-Edge Feed LEF MAX Multi-Purpose Tray MPT Loading the Multi-Purpose Tray MPT 0806-87 User Guide Loading transparencies in the Multi-Purpose Tray Xerox Phaser 7700 Premium TransparenciesLoading transparencies in Tray Using non-Phaser 7700 transparency film Guidelines for envelope printing EnvelopesLoading Envelopes User Guide Labels Loading LabelsAutomatic 2-Sided Printing Load the Universal tray Long-Edge Feed LEF Portrait Setting the printer driver for two-sided printing Paper specifics Manual 2-Sided PrintingPrinting side Short-Edge Feed SEF Universal Tray Short-Edge Feed SEF Multi-Purpose Tray MPT Printing side 0806-90 0806-89 Offsetting Output Using the Stapler Short-Edge Feed SEF Staple positionDual Stapling Adding Staples Remove the empty cardboard from the staple cartridge 0806-94 Troubleshooting Print-Quality Problems Print Defects and Potential Remedies Print Defects and Potential Remedies contd Menu, select the Improve Print Printable Pages Menu, select Printable Pages Menu, select Print Quality? menu. Select Remove RORU0LVUHJLVWUDWLRQ Preventing jams Clearing Paper JamsWhat causes a paper jam? Clearing paper jams Jam at a Jam at B Jam at Multi-Purpose Tray MPT Jam at C Jam at D Duplex Unit Jam at E Tray Jam at the Finisher-Bypass Feeder labeled G Jam at H Finisher Jam at F with Finisher only Moving the printer within the office Moving and Shipping the PrinterPreparing the printer for shipment User Guide Front panel Getting HelpPrinter CD-ROM Xerox web site PhaserSMARTInfoSMART Knowledge Base Color Connection Other on-line servicesLocal resellers Asean Customer Support CenterMaterial Safety Data Sheet SpecificationsHazards Identification Handling and Storage Ecological Information Transportation Information Numerics IndexPhaser 7700 Color Printer User Guide Phaser 7700 Color Printer User Guide Phaser 7700 Color Printer