Xerox manual 5500-008

Page 166

Paper Jams

3.Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

B

C

5500-008

4.Close Door C.

B

C

5500-009

5.If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

5500-231

Phaser® 5500 Laser Printer

4-13

Image 166
Contents User Guide Page Contents Contents PrintingPhaser 5500 Laser Printer Iii NetworkingTroubleshooting Print-Quality Problems Contents Features Copyright 2004 Xerox Corporation. All Rights ReservedPrinter Features Printer TourPrinter Tour Available ConfigurationsFeatures Printer Configuration 5500B 5500DN 5500DTInternal Components Front ViewRear View 10 11 10 -Sheet Feeder Trays 4 and 5 connectionResources Printer Options and UpgradesUpgrades OptionsFront Panel Front Panel DescriptionFront Panel Layout Error and Warning MessagesFront Panel Information Pages Print IconMenu Map Sample PagesPrinter Drivers Available Printer DriversPrinter Drivers Printer Driver FeaturesWindows Macintosh Feature 2000, XP 98, Me Server OS X 2003Printer’s IP Address CentreWare Internet Services isManaging Your Printer Launching CentreWare isPrintingScout PhaserSMARTLaunching PhaserSMART from CentreWare is Managing Your PrinterAccessing Power Saver Printer SettingsSelecting Output Options Printer Settings Preventing Access to Front Panel SettingsSelecting Job Offset Using the Printer’s Front Panel Accessing the StartupUsing CentreWare is Select Printer DefaultsAccessing Load Paper Timeout Printing the Startup Page Using the Front PanelTray Switching Selecting Tray SettingsTray Sequence Selecting the Default Tray Adjusting Front Panel Brightness Adjusting Front Panel ContrastChanging Printer Language Resident Printer Fonts FontsTypes of Fonts Viewing a List of Resident FontsPrinting a List of Resident Fonts Using a PC Printer DriverSelect the Troubleshooting tab FontsPCL Font Type Support Downloading FontsDownloading Fonts from CentreWare Font Management Utility Postscript Font Type SupportWeb link from the Printer Installer and Utilities CD-ROM Registering Your PrinterPrinting Guidelines Supported PapersPaper that May Damage Your Printer Tray Setup Supported PapersTray 6 Long-Edge Feed Supported Paper and Media Paper Sizes and Weights Available Supplies Xerox Postcards Xerox Trifold BrochuresLoading Paper in Tray 1 MPT for Single-Sided Printing Basic PrintingCan occur, and the fuser can be Damaged Basic Printing Long-Edge Feed Short-Edge Feed Loading Paper in Trays 2-5 for Single-Sided Printing Fuser can be damaged5500-129 5500-130 Push the tray completely into the printer Loading Paper in Tray 6 for Single-Sided Printing Xerox Loading Paper in Tray 1 MPT for 2-Sided Printing 5500-139 Loading Paper in Trays 2-5 for 2-Sided Printing Pull out the tray 5500-134 5500-135 Loading Paper in Tray 6 for 2-Sided Printing Fan the paper to release sheets that may stick together Xerox Mac OS 9 driver Using the StaplerStapling Options Mac OS X version 10.1 and higher driverBasic Printing Adding Staples Remove the staple unit by lifting it up and out Using the Hole Puncher Front PanelCentreWare is Printer Driver WindowsClick Properties Emptying the Punch Waste Box Factors Affecting Printer Performance Setting Printing Options Adjusting Printing OptionsSelecting Properties for an Individual Job Windows Adjusting Printing Options Windows Me 2003 Paper/Quality tabSelecting Properties for an Individual Job Mac Image Options tabLayout Printer FeaturesHigher Output OptionsCover Windows 98, Windows Me PostScript driver Type of Print Job Print-Quality ModeSelecting Print-Quality Modes 600 x 600 dpiAutomatic 2-Sided Printing Sided PrintingGuidelines Binding Preferences Sided PrintingOperating System Steps Mac OS X version 10.1 and higher Guidelines for Transparencies TransparenciesPrinting Transparencies from Tray 1 MPT or Tray Printing Transparencies from Trays Transparencies5500-143 Buying and Storing Envelopes EnvelopesGuidelines for Envelopes Preparing to PrintPrinting Envelopes from Tray 1 MPT EnvelopesPrinting Envelopes from the Optional Envelope Tray Printing Postcards PostcardsGuidelines for Postcards Tray 1 MPTPostcards Envelope TrayGuidelines for Labels LabelsPrinting Labels Trays LabelsTray Trifold Brochures Specialty PaperGuidelines for Trifold Brochures Printing Trifold Brochures Specialty Paper5500-129 5500-242 Guidelines for Weatherproof Paper Weatherproof PaperPrinting Weatherproof Paper 5500-129 Tray Printing Custom Size Custom Size PaperLoading the Paper Trays Custom Size Paper Tray 1 MPT Trays5500-065 After Removing Custom Size Paper Advanced Options Printing Separation PagesAdvanced Options Printing Multiple Pages to a Single Sheet N-UpWindows NT PostScript driver Printing Booklets Printing Negative and Mirror Images Negative Image Mirror ImageTo select negative or mirror images in a supported driver Windows NT driver ScalingMac OS 9, Mac OS X version 10.1 and higher driver Printing Watermarks Image Smoothing Cover Print Option Pages Printed on Cover Printing Cover PagesPrint Option Last Page of Text Blank Pages Printer Features dialog box, select Last Page Paper Source Printing or Deleting Secure Print Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Supplies Supplies and RecyclingConsumables Customer Usage Patterns Routine Maintenance ItemsRecycling Supplies and RecyclingNetworking Overview of Network Setup and Configuration Connections and Internet Protocol TCP/IPEthernet Connecting via Ethernet RecommendedChoosing a Connection Method ParallelWindows 98 or Later and Windows 2000 or Later Connecting via USBStandalone Cable or DSL Network Connection Macintosh OSAutomatically Setting the Printer’s IP Address Configuring the Network AddressTCP/IP and IP Addresses Dynamic Methods of Setting the Printer’s IP Address Information CommentsRelease Host Name Set to no Dynamic Domain Name Service DdnsPrimary Wins Server optional Secondary Wins Server optional InfoSMART Knowledge Base Documents English only Manually Setting the Printer’s IP AddressReference Name Title CentreWare Internet Services is Using CentreWare SoftwarePrinter Management Software CentreWare MC Microsoft Management Console Feature BenefitCentreWare DP for NetWare CentreWare WebUsing Printer Management Features Job AccountingUsage Profile Reports MaiLinX AlertsClick Save Changes Xerox Usage Analysis Tool Click Send Usage Profile ReportWindows 2000, Windows XP, and Windows Server Quick CD-ROM Install StepsSelect Install Printer Driver Preliminary StepsWindows 2000, Windows XP, and Windows Server Other Methods of InstallationMicrosoft TCP/IP Protocol Right-clickLocal Area Connection, then click PropertiesClick the Create a New Port button Microsoft IPP Port Printing the ConfigurationHttp//printer-ip-address/ipp Verifying Driver Installation Verifying SettingsPrinting a Test InfoSMART Knowledge Base Documents English only Windows NT Windows NT Quick Install Steps Microsoft TCP/IP ProtocolClick New Port Windows NT 4.x Troubleshooting TCP/IP Verifying Installation Status column Started Startup column AutomaticWindows 98 and Windows Me Xerox TCP/IP Port Monitor Windows 98 and Windows MeAdd Xerox TCP/IP Port window PhaserPort SoftwareClick OK to exit Printer Properties Windows 98 and Windows Me Troubleshooting R100207118 Installing a Windows 98/Me printer driver Macintosh Enabling and Using EtherTalk for Mac OSRequirements Creating an LPR Printer with LaserWriter 8.5.1 or Higher Enabling and Using TCP/IP for Mac OSSetting Up the Macintosh Ethernet Port for TCP/IP Select Built-In Ethernet from the Active Ports menuClick Quit to exit the PhaserPort Printer Tool PhaserPort for Mac OS System RequirementsLaunch the PhaserPort Printer Tool Click Change Setup in the Finder’s Printing menuVerify that AppleTalk is enabled in System Preferences RequirementsMacintosh Troubleshooting Step-By-Step Mac OS X, Versions 10.1 and Higher Advanced Setup Configuration Software for NetWare NetworksQuick Setup Novell enable is OnNovell Distributed/Enterprise Print Services NDPS/NEPS Novell NetWare TroubleshootingNovell NetWare Novell NetWare Troubleshooting Quick Check Novell Directory Services Bindery Verifying the Network Settings Printing a DocumentUnix Linux Quick Install StepsFrom the Printer Unix Linux Additional ResourcesFrom Your Computer Click Go to DownloadsTroubleshooting PhaserSMART Technical Support Automatic Diagnostic ToolsFront Panel i Button Paper Jams Jam at a Paper JamsJam at B Open Door B Close Door B Jam at B and C 5500-005 Open Door C Close Door C Jam at C 5500-008 Jam at D Jam at D and a Paper Jams 5500-001 Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT Close Door a Paper Size Jam in Trays 5500-001 Paper Size Jam in Tray Push the tray completely into the printer 5500-001 Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 5500-048 Jam at Tray 2 and Door a Open Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray Jam at Tray 3 and Door B Open Door B Close Door B Pull Tray 3 completely out of the printer 5500-217 Jam at Tray 4 or 5 and Door C Close Door C 5500-212 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Problem Causes Solutions Light Prints Print-Quality ProblemsBlank Prints Horizontal Line Deletions Problem Causes Solutions Black PrintsVertical Line Deletions Repetitive Vertical Dark Streaks Print-Quality ProblemsProblem Causes Solutions Horizontal Dark Streaks Dark Spots or MarksWrinkled Prints Problem Causes Solutions Unfused or Partially FusedImage Blurred PrintsRepeating Defects Problem Causes Solutions Random or Spot DeletionsDefect Spacing Supply to Replace Maintenance Cleaning the Outside of the PrinterFront Panel Messages Status MessagesFront Panel Messages Errors and WarningsMessage Description Front Panel Messages Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2 Front Panel Messages Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3 Jam At Tray 5 Remove Tray To Clear Out Of Paper Slide in Tray 6 Feeder Stacker Upper Tray Is Full, Unload Toner Is Low Wrong Paper Size Moving and Repacking the Printer Precautions for Moving the PrinterDocumentation CD-ROM Preparing the Printer for Shipment Moving the Printer Within the OfficeMoving and Repacking the Printer InfoSMART Additional ResourcesSupport Web LinksAdditional Resources User Safety Electrical SafetyLaser Safety Overhead Clearance Maintenance SafetyOperational Safety Total Height RequirementsOperational Guidelines Symbols Marked on Product Warranty Printer Specifications Physical SpecificationsPerformance Specifications Environmental SpecificationsElectrical Specifications Controller SpecificationsUSB Regulatory Information United StatesCanada European UnionPhaser 5500 Laser Printer Material Safety Data Sheet Product Recycling Disposal Original SSLeay License Phaser 5500 Laser Printer Phaser 5500 Laser Printer Index-1 IndexPhaser 5500 Laser Printer Index-2 IndexPhaser 5500 Laser Printer Index-3 Phaser 5500 Laser Printer Index-4 Phaser 5500 Laser Printer Index-5 Phaser 5500 Laser Printer Index-6 Phaser 5500 Laser Printer Index-7 Phaser 5500 Laser Printer Index-8
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5500 specifications

The Xerox 5500 is a versatile color multifunction printer that stands out in the realm of office solutions. Engineered to meet the demands of medium to large workgroups, it combines high-quality printing with sophisticated technology, ensuring reliable and efficient performance.

One of the standout features of the Xerox 5500 is its impressive printing capabilities. It boasts a print speed of up to 30 pages per minute (ppm) for color and monochrome documents, making it a robust choice for busy environments. With a maximum monthly duty cycle of up to 90,000 pages, this printer is designed to handle high-volume tasks effortlessly.

The Xerox 5500 utilizes advanced solid ink technology, which not only produces vibrant, high-quality color prints but also enhances environmental sustainability. The solid ink sticks come in a compact form, reducing waste and simplifying the recycling process. This innovative ink system generates less paper waste because it requires fewer consumables compared to traditional laser printers.

In terms of print resolution, the 5500 offers an outstanding 1200 x 1200 dpi, ensuring sharp text and stunning images that meet professional standards. The printer’s ability to handle various media sizes and types further adds to its flexibility. It supports a wide range of paper sizes from letter to tabloid and can manage different weights, accommodating various business printing needs.

The Xerox 5500 also integrates seamlessly into modern office environments with built-in networking capabilities. It boasts support for USB, Ethernet, and wireless connectivity, allowing multiple users to share the device without hassle. Furthermore, the printer is compatible with both Windows and Mac operating systems, ensuring versatility across different user preferences.

User-friendliness is paramount in the design of the Xerox 5500. The printer features a large color touchscreen interface that simplifies navigation and settings adjustment. Moreover, it supports mobile printing options, including Apple AirPrint and Google Cloud Print, catering to the increasing demand for mobile office solutions.

Lastly, the Xerox 5500 prioritizes security with features like secure print, which allows users to send documents that will only print once they release them at the device. This ensures confidentiality and protects sensitive information, a critical requirement for many organizations.

In conclusion, the Xerox 5500 is a powerful multifunction printer that excels in speed, quality, and innovation while maintaining a focus on environmental sustainability and security. Its robust features make it an excellent choice for any business seeking efficient printing solutions.