Troubleshooting Embedded Fax | Xerox 9202, 9201, 9203 instruction

Troubleshooting

ColorQube™ 9201/9202/9203

View the Server Fax Setup details. Verify that the Protocol is correct and that the Server Name and Path to the Fax repository settings are properly configured.

Are the Server Fax Settings Correctly Configured?

Configure the Server Fax settings before continuing. For instructions, refer to Server Fax on page 23-1.

Check the Third Party Fax Server Configuration

1.At the fax server, disable the service so that it does not try to collect new faxes from the fax filing repository. This will depend on the particular product but often the relevant service can be stopped. Refer to the manufacturer's instructions contained with the fax server software to complete this task.

2.Send a test fax from the device.

3.View the location on the server where the fax filing repository was created. Verify that a directory with the extension .XSM has been created and contains the correct TIFF files (one per page of the fax sent).

Does the fax filing repository contain the TIFF files?

If the fax filing repository contains the TIFF files then the device has successfully completed its task. The problem lies with the third party fax server. Ensure the server is configured properly and the path to the fax filing repository is set. Refer to the manufacturer's instructions contained with the fax server software to complete this task.

Check the User Account and Fax Filing Location

1.Verify that the user account and password created for the Server Fax feature are correct and have sufficient rights (permissions) to write files and create directories in the directory (the fax filing location).

2.Try logging into the fax filing location from another PC using the device’s account and password. Try to create a directory and delete the directory. If you cannot perform this function check the user account permissions.

If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support.

Troubleshooting: Embedded Fax

If you are experiencing problems with Embedded Fax, first verify that the device is functioning in its existing configuration by making a photocopy at the device.

Is the device functioning?

Resolve any mechanical issues before attempting to use Embedded Fax. For assistance and support, refer to the www.xerox.com website.

Note

Server Fax and Embedded Fax are mutually exclusive services. If one is enabled, the other will not function. Perform the steps immediately below, to check which service is enabled.

24-8	System Administrator Guide

9202, 9201, 9203 specifications

The Xerox 9201, 9202, and 9203 copiers, introduced during the late 1970s and early 1980s, represent a significant leap in office automation technology. These models were part of Xerox's innovative line of copiers, catering to various business needs through their unique features and capabilities.

One of the cornerstone technologies behind the Xerox 9200 series is xerography, a process developed by Chester Carlson in the 1930s. The photocopiers use a dry electrophotographic process, which relies on a photosensitive drum, enabling high-quality and high-speed copying. This technology championed the transition from traditional printing methods to more efficient office practices, revolutionizing how documents were reproduced.

The Xerox 9201 was known for its robust capability to handle a significant volume of copies, appealing primarily to mid-sized organizations. It boasted an impressive speed of up to 80 copies per minute, catering to high-demand settings without compromising the quality of output.

The Xerox 9202 was an enhancement over its predecessor, introducing more advanced features such as automatic document feeding, which significantly reduced manual handling and increased productivity. It also supported various paper sizes, making it versatile for different tasks, from simple memos to full-size reports. Additional capabilities included collating, sorting, and stapling, allowing users to complete comprehensive document preparation in a single pass.

The Xerox 9203 further built upon these advancements, offering even faster copying speeds of up to 100 copies per minute. It also allowed for electronic sorting and featured an integrated mail room solution ideal for larger organizations. The 9203’s user interface was designed for ease of use, paving the way for accessible technology in the workplace.

All three models leveraged advanced optics and imaging technology to ensure sharp, clear reproductions. The capacity for duplex printing was a notable feature, enabling users to print on both sides of the paper, which not only saved resources but also contributed to environmentally friendly practices.

Overall, the Xerox 9200 series exemplified the transition towards multifunctional copiers that incorporated advanced features for efficiency, quality, and ease of use in office environments. Their impact on the industry helped shape modern photocopying, setting the benchmark for future models through their blend of technology and practicality. These machines remain a testament to Xerox's legacy in imaging technology and office automation.