POP3 Errors, Smtp items to check | Xerox 9201, 9202, 9203 guide

Troubleshooting

ColorQube™ 9201/9202/9203

Note

A webmail application makes a convenient tool to use to log in to the mail server to check for the receipt of e-mail.

Has the Internet Fax (e-mail) been received at the SMTP server?

SMTP items to check

•Is the device's account name and password correct?

•Is the mail server down?

•Ask the SMTP administrator to confirm that no errors were encountered and check for 'bounce' messages to the device's "Reply To" address.

•Check that the message size does not exceed the attachment or message size limit policy of your SMTP server.

•Check that the mail server is configured to accept SMTP mail, as not all servers are configured to accept SMTP e-mail. The device requires access to a mail server that is configured for SMTP.

•Check for restricted host addresses at the SMTP server. Verify that the device is not a restricted host.

•Troubleshoot the network path to the SMTP server. It may be necessary to perform a network trace analysis.

POP3 Errors

If you are experiencing problems with receiving Internet Fax messages at the device, verify the POP3 address details have been properly configured.

At the Device

1.Touch the [Internet Fax] button.

2.Enter the Internet Fax address of the device (the E-mail address configured within Internet Services).

3.Touch the [Add] button, then touch [Close]. Place a document in the document handler and press the green start button. The document should be received as an Internet Fax job. If it is not - check the POP3 server address details to make sure they have been properly configured within Internet Services.

Check the operation of the device's SMTP and POP 3 account, as follows:

1.On a network connected workstation, set up e-mail using the same SMTP and POP 3 server and account (with passwords) as the device.

2.Send an e-mail to yourself.

3.If the e-mail arrives at your e-mail in box, you have proven that the device's account for both the SMTP and POP3 server(s) is valid.

4.If there is still a problem, check for restricted host addresses at the SMTP server that could cause mail to not be received from the device. Other possibilities are that an authentication server is interfering with the device's log in to the mail server, or that the mail client on the device is not working correctly. By successfully sending e-mail to a mail server not subject to authentication, the possibility of a malfunctioning client can be eliminated.

If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support.

24-6	System Administrator Guide

9202, 9201, 9203 specifications

The Xerox 9201, 9202, and 9203 copiers, introduced during the late 1970s and early 1980s, represent a significant leap in office automation technology. These models were part of Xerox's innovative line of copiers, catering to various business needs through their unique features and capabilities.

One of the cornerstone technologies behind the Xerox 9200 series is xerography, a process developed by Chester Carlson in the 1930s. The photocopiers use a dry electrophotographic process, which relies on a photosensitive drum, enabling high-quality and high-speed copying. This technology championed the transition from traditional printing methods to more efficient office practices, revolutionizing how documents were reproduced.

The Xerox 9201 was known for its robust capability to handle a significant volume of copies, appealing primarily to mid-sized organizations. It boasted an impressive speed of up to 80 copies per minute, catering to high-demand settings without compromising the quality of output.

The Xerox 9202 was an enhancement over its predecessor, introducing more advanced features such as automatic document feeding, which significantly reduced manual handling and increased productivity. It also supported various paper sizes, making it versatile for different tasks, from simple memos to full-size reports. Additional capabilities included collating, sorting, and stapling, allowing users to complete comprehensive document preparation in a single pass.

The Xerox 9203 further built upon these advancements, offering even faster copying speeds of up to 100 copies per minute. It also allowed for electronic sorting and featured an integrated mail room solution ideal for larger organizations. The 9203’s user interface was designed for ease of use, paving the way for accessible technology in the workplace.

All three models leveraged advanced optics and imaging technology to ensure sharp, clear reproductions. The capacity for duplex printing was a notable feature, enabling users to print on both sides of the paper, which not only saved resources but also contributed to environmentally friendly practices.

Overall, the Xerox 9200 series exemplified the transition towards multifunctional copiers that incorporated advanced features for efficiency, quality, and ease of use in office environments. Their impact on the industry helped shape modern photocopying, setting the benchmark for future models through their blend of technology and practicality. These machines remain a testament to Xerox's legacy in imaging technology and office automation.