Xerox 2400, 4800 manual If the scanner is not properly connected

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Getting started with your new scanner

To check the status of the scanner:

1.Right-click the scanner icon. The shortcut menu appears.

Figure 1-8 Shortcut menu

2.Choose [About] from the shortcut menu.

A dialog box confirms that the scanner is properly connected.

Figure 1-9 Scanner information

3.Click [OK] to close the dialog box. Your scanner is ready to scan.

If the scanner is not properly connected

If the scanner icon on the Windows taskbar has a red “X” through it, the scanner is not properly connected.

Figure 1-10 Scanner is not connected

Check for one of these possible problems:

Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are plugged in securely.

Is the scanner’s locking tab in the locked position? Slide the locking tab to the unlocked position. If you tried to scan with the scanner locked, you must restart your computer after unlocking the scanner.

Did you restart the computer after installing the software? If you didn’t restart the computer, it may not have loaded all of the software files. Try restarting your computer.

4800/2400 Series Installation and User Guide

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Contents Installation User Page Table of Contents 4800/2400 Series Installation and User Guide Getting started with your new scanner Installing the scanner softwareConnecting the scanner Plug in the USB cable Getting the PaperPort software user’s guide Checking out your scannerIf the scanner is not properly connected Getting started with your new scanner Scanning by pressing the One Touch buttons Three ways to scanAbout the One Touch buttons Button Function Preconfigured SettingsScanning from the button panel on the screen Button Function Preconfigured SettingsPages setting is to scan as a bitmap for a single page item About the Configuration dialog boxSelect Configuration list Getting Help Selecting new options for the buttonsAdjusting scan settings and page settings Creating new configurationsThree ways to scan Three ways to scan Setting preferences Name of the button to receive new preferences Three ways to scan Scanning from the PaperPort software Using Twain and Scan Manager Pro21 Scan Manager Pro Three ways to scan Thumbnail image Bitmap icon Getting help with the PaperPort software Adjusting the settings on the Scan Manager ProSaving a new profile 25 Resolution settingsAdjusting the Resolution and Sharpness Adjusting the brightness and contrast Adjusting gamma, saturation, and color hue Adjusting output size Three ways to scan Saving a custom size Zooming in and out Scan Info boxSetting preferences Scanning 35mm slides and negatives Getting help with the Scan Manager ProBrief explanation Mask for 35mm slides Three ways to scan Three ways to scan Cleaning the scanner glass Installation troubleshootingHow to uninstall your scanner Uninstalling the One Touch softwareFor Windows 98, 98 SE, and ME For Windows 2000 and XP Select Uninstall Method windowUninstalling the PaperPort software Country Telephone Contacting technical support