Xerox XK25C, XK35C manual Display Error Codes, 3Stop

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Display Error Codes

The following error codes appear in the Control Panel Display when your machine has a problem. Use it to identify and solve problems.

 

 

LED

Meaning

Solution

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

E01

Paper is jammed

Remove jammed paper from

 

 

 

 

 

inside the unit, or

the paper feeder or the paper

 

 

 

 

 

the paper feeder is

exit tray, and press Stop.

 

 

 

 

 

empty.

If there is no paper in the

 

 

 

 

 

 

 

 

 

 

 

 

paper feeder, load and press

 

 

 

 

 

 

3Stop.

 

 

 

 

 

 

If there is paper in the paper

 

 

 

 

 

 

feeder, remove the paper, then

 

 

 

 

 

 

reload paper and press Stop.

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

E02

No left cartridge

Install the colour ink cartridge.

 

 

 

 

 

 

See Installing the Ink Cartridges.

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

E03

No right cartridge

Install the black ink cartridge. See

 

 

 

 

 

 

Installing the Ink Cartridges.

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

E04

One of the ink

Push each ink cartridge firmly

 

 

 

 

 

cartridges is not

toward the back of the machine

 

 

 

 

 

installed correctly.

until it clicks into place and press

 

 

 

 

 

See CAUTION.

Stop.

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

E05

One or both

Align the ink cartridges. See

 

 

 

 

 

cartridges are not

Aligning the Ink Cartridges.

 

 

 

 

 

in good condition.

Clean the cartridge nozzles

 

 

 

 

 

 

 

 

 

 

 

 

and contacts. See Wiping the

 

 

 

 

 

 

3Print Nozzles and Contacts.

 

 

 

 

 

 

Replace the ink cartridges.

 

 

 

 

 

 

See Replacing the Ink

 

 

 

 

 

 

Cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CAUTION: Non-Xerox ink cartridges will not fit correctly into the WorkCentre cartridge compartment.

60 Troubleshooting

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Contents WorkCentre XK35c/25c User Guide Page Table of Contents Copying MaintenancePrinting ScanningTroubleshooting AppendixIndex This page intentionally left blank Iv Table of Contents Preface Safety NotesPage Preface Safety Notes Helpful Hints Care of Your3WorkCentreWorkCentre Location Supplies SuppliesPreface Xii Preface System Requirements Getting Started Components Control Locations Lower left back of machine Media Type ResolutionControl Panel ContrastPercent button DiagnosticSpecial Copy Press to set an option Display LEDsStop/Cancel MenuStart Setup 3Attach a printer cable 000 Installing & Aligning Ink Cartridges Installing & Aligning the Ink Cartridges Installing & Aligning the Ink Cartridges Loading Paper Using the Automatic Paper Feeder APFLoading Envelopes Using the Automatic Paper Feeder/LoadingUsing the Paper Tray Using the Menu Button Changing Ink CartridgesAligning Ink Cartridges Testing the Print Nozzles Setting Paper Size Using the Control PanelPaper Guidelines Paper Selection Transparencies and glossy photo paper Guidelines for Special Paper and other MediaOverview of WorkCentre Software Installing SoftwareGeneral Installation … General InstallationInstallation for Windows 3.1X … Installation for Windows 95/98 or Windows NT 4.0 …Select Start Programs Uninstalling SoftwareWindows Windows 95/98, or Windows NTPrinting Printing a Document From an Application Printer Settings Windows NT 4.0 Printer Settings Windows 95/98 and 3.1x Printer SettingsPrinter Properties Buttons & Icons Printer Properties TabsThis page intentionally left blank Printing Scanning Starting the Scan Process ScanningPage Using the Tab Menus Scanner Tab MenusTab Menu Image Window Copying Features Making a single Copy Using the Copy Menu Features Adjusting ResolutionAdjusting Contrast or Color Intensity Selecting Media Type Setting Special Copy FeaturesEnlarging or Reducing the Image Choosing Colour or B&W ModeChanging the Number of Copies Using the Menu ButtonThis page intentionally left blank Copying Maintenance Clean Print Head Procedure Managing the Ink CartridgesTips for your ink cartridges Maintenance To clean the Print Head Nozzles from your PC Maintenance Cleaning the Cartridge Carrier Contacts Replacing the Ink Cartridge Page Click Align Cartridges Cartridge AlignmentPage Page Xerox WorkCentre Control Program Starting the Xerox WorkCentre Control ProgramSelect StartPrograms Xerox WorkCentre Control Program Tab Menus Using the Status tabCleaning the Scanning Glass Troubleshooting Paper Jams While the WorkCentre is Printing Clearing JamsTips for Avoiding Paper Jams Display Error Codes 3StopStop Paper does not feed Printer ProblemsPrinter does not PrintWrong data, or it prints Part of the printedIs blank Printer printsPrinting is too slow Select Start Settings Printers . ClickPaper constantly JamsPrint Quality Problems Characters do not align Characters with whiteLines Incorrect format orPrinted color does not Vertical straight lines areNot smooth in tables Borders, and graphsNothing prints Printer power is on, butColor print quality is PoorPrinter Quality Problems Paper Feeding Problems Exit Paper skews or bucklesTransparencies stick Together in the paperUnit scans very Scanning ProblemsScanner does not ScanDiagnostic Display on the Control Panel Customization InstallationGeneral Tips PerformanceStatus Message Codes on the Control Panel Mode Code DescriptionsScanner Machine SpecificationsHBP GDI PrinterCopier General Specifications Sizes Media SpecificationsPaper Type Feeding Method Feeding by Media TypeCertifications Page Energy Star Index Index Tips This page intentionally left blank Index

XK25C, XK35C specifications

Xerox has long been synonymous with innovation in the realm of printing and document management solutions. Among its impressive line of products, the XK35C and XK25C models stand out for their advanced features and technologies tailored to meet the demands of modern offices.

The Xerox XK35C is a color multifunction printer specifically engineered for high-volume workgroups. It boasts a robust printing speed of up to 35 pages per minute, enabling businesses to complete large print jobs efficiently. Its impressive resolution of 1200 x 2400 dpi ensures that every document produced is clear, vibrant, and professional in appearance. The XK35C supports various media types and sizes, making it versatile for everything from standard letter-sized documents to custom-sized labels and envelopes.

One significant feature of the XK35C is its automatic duplex printing capability, which allows users to print on both sides of a page automatically, conserving paper and reducing environmental impact. The printer also comes with advanced scanning options, including color scanning at speeds of up to 100 images per minute, and the ability to create searchable PDFs, enhancing document management efficiency.

The XK25C, while slightly less powerful, excels in providing high-quality printing and copying for small to medium-sized workgroups. With a printing speed of up to 25 pages per minute and the same impressive resolution as the XK35C, the XK25C is perfect for businesses that require reliable, high-quality output without the need for maximum volume capabilities.

Both models leverage Xerox’s state-of-the-art ConnectKey technology, which integrates cloud-based services and mobile printing capabilities, allowing users to print documents directly from their smartphones or tablets. The user-friendly interface simplifies navigation through various functions, making it easy for any employee to operate the machine.

Additionally, both the XK35C and XK25C feature robust security protocols that protect sensitive information across all devices. With options for secure print release and encryption, businesses can ensure that their data remains confidential.

In summary, the Xerox XK35C and XK25C multifunction printers exemplify cutting-edge engineering and commitment to quality. Ideal for businesses looking to enhance productivity without compromising on output quality, these models embody the perfect balance of functionality, security, and efficiency, making them invaluable assets in today’s digital workspace.