Xerox XK25C, XK35C manual Part of the printed, Is blank, Printer prints, Wrong data, or it prints

Page 77

Printer Problems (continued)

Symptom

Cause and Solution

 

 

 

 

 

Part of the printed page

3

The page layout is too complex. Simplify

 

is blank.

 

the page layout, and remove any

 

 

 

unnecessary graphics from the

 

 

3

document.

 

 

 

The page orientation setting may be

 

 

 

incorrect in the print driver. Change the

 

 

 

page orientation in the Print Setup dialog

 

 

3

box.

 

 

 

The paper size and the software paper

 

 

 

size settings do not match. Load the

 

 

 

correct paper in the printer or change the

 

 

 

software paper size settings in the Print

 

 

 

Setup dialog box.

 

 

 

Scaling may be set to less than 100%.

 

 

 

Change the scaling setting in the

 

 

 

Paper/Output dialog box.

 

 

 

The printer cable may be incorrect.

 

 

 

Replace the cable with a correct cable.

 

 

 

See Section 1 Getting Started/Setup.

 

 

 

One of the ink cartridges may be empty.

 

 

 

 

 

The printer prints the

 

The printer cable may be connected

 

wrong data, or it prints

 

improperly. Check the cable connection.

 

incorrect characters.

 

There may be a problem with the printer

 

 

 

 

 

 

driver software. Exit Windows and reboot

 

 

3the computer. Turn the printer off and on.

 

 

 

The printer cable may be incorrect.

 

 

 

Replace the cable with a correct cable.

 

 

 

See Section 1 Getting Started/Setup.

 

 

 

 

 

 

 

ª

62 Troubleshooting

Image 77
Contents WorkCentre XK35c/25c User Guide Page Table of Contents Printing MaintenanceScanning CopyingIndex TroubleshootingAppendix This page intentionally left blank Iv Table of Contents Preface Safety NotesPage Preface Safety Notes WorkCentre Location Helpful HintsCare of Your3WorkCentre Supplies SuppliesPreface Xii Preface System Requirements Getting Started Components Control Locations Lower left back of machine Control Panel ResolutionContrast Media TypeSpecial Copy Press to set an option DiagnosticDisplay LEDs Percent buttonStart Stop/CancelMenu Setup 3Attach a printer cable 000 Installing & Aligning Ink Cartridges Installing & Aligning the Ink Cartridges Installing & Aligning the Ink Cartridges Loading Paper Using the Automatic Paper Feeder APFLoading Envelopes Using the Automatic Paper Feeder/LoadingUsing the Paper Tray Aligning Ink Cartridges Using the Menu ButtonChanging Ink Cartridges Testing the Print Nozzles Setting Paper Size Using the Control PanelPaper Guidelines Paper Selection Transparencies and glossy photo paper Guidelines for Special Paper and other MediaOverview of WorkCentre Software Installing SoftwareInstallation for Windows 3.1X … General InstallationInstallation for Windows 95/98 or Windows NT 4.0 … General Installation …Windows Uninstalling SoftwareWindows 95/98, or Windows NT Select Start ProgramsPrinting Printing a Document From an Application Printer Settings Windows NT 4.0 Printer Settings Windows 95/98 and 3.1x Printer SettingsPrinter Properties Buttons & Icons Printer Properties TabsThis page intentionally left blank Printing Scanning Starting the Scan Process ScanningPage Tab Menu Image Window Using the Tab MenusScanner Tab Menus Copying Features Making a single Copy Adjusting Contrast or Color Intensity Using the Copy Menu FeaturesAdjusting Resolution Selecting Media Type Setting Special Copy FeaturesEnlarging or Reducing the Image Choosing Colour or B&W ModeChanging the Number of Copies Using the Menu ButtonThis page intentionally left blank Copying Maintenance Tips for your ink cartridges Clean Print Head ProcedureManaging the Ink Cartridges Maintenance To clean the Print Head Nozzles from your PC Maintenance Cleaning the Cartridge Carrier Contacts Replacing the Ink Cartridge Page Click Align Cartridges Cartridge AlignmentPage Page Select StartPrograms Xerox WorkCentre Control ProgramStarting the Xerox WorkCentre Control Program Xerox WorkCentre Control Program Tab Menus Using the Status tabCleaning the Scanning Glass Troubleshooting Paper Jams While the WorkCentre is Printing Clearing JamsTips for Avoiding Paper Jams Stop Display Error Codes3Stop Printer does not Printer ProblemsPrint Paper does not feedIs blank Part of the printedPrinter prints Wrong data, or it printsPaper constantly Select Start Settings Printers . ClickJams Printing is too slowPrint Quality Problems Lines Characters with whiteIncorrect format or Characters do not alignNot smooth in tables Vertical straight lines areBorders, and graphs Printed color does notColor print quality is Printer power is on, butPoor Nothing printsPrinter Quality Problems Paper Feeding Problems Transparencies stick Paper skews or bucklesTogether in the paper ExitScanner does not Scanning ProblemsScan Unit scans veryDiagnostic Display on the Control Panel General Tips InstallationPerformance CustomizationStatus Message Codes on the Control Panel Mode Code DescriptionsScanner Machine SpecificationsHBP GDI PrinterCopier General Specifications Sizes Media SpecificationsPaper Type Feeding Method Feeding by Media TypeCertifications Page Energy Star Index Index Tips This page intentionally left blank Index

XK25C, XK35C specifications

Xerox has long been synonymous with innovation in the realm of printing and document management solutions. Among its impressive line of products, the XK35C and XK25C models stand out for their advanced features and technologies tailored to meet the demands of modern offices.

The Xerox XK35C is a color multifunction printer specifically engineered for high-volume workgroups. It boasts a robust printing speed of up to 35 pages per minute, enabling businesses to complete large print jobs efficiently. Its impressive resolution of 1200 x 2400 dpi ensures that every document produced is clear, vibrant, and professional in appearance. The XK35C supports various media types and sizes, making it versatile for everything from standard letter-sized documents to custom-sized labels and envelopes.

One significant feature of the XK35C is its automatic duplex printing capability, which allows users to print on both sides of a page automatically, conserving paper and reducing environmental impact. The printer also comes with advanced scanning options, including color scanning at speeds of up to 100 images per minute, and the ability to create searchable PDFs, enhancing document management efficiency.

The XK25C, while slightly less powerful, excels in providing high-quality printing and copying for small to medium-sized workgroups. With a printing speed of up to 25 pages per minute and the same impressive resolution as the XK35C, the XK25C is perfect for businesses that require reliable, high-quality output without the need for maximum volume capabilities.

Both models leverage Xerox’s state-of-the-art ConnectKey technology, which integrates cloud-based services and mobile printing capabilities, allowing users to print documents directly from their smartphones or tablets. The user-friendly interface simplifies navigation through various functions, making it easy for any employee to operate the machine.

Additionally, both the XK35C and XK25C feature robust security protocols that protect sensitive information across all devices. With options for secure print release and encryption, businesses can ensure that their data remains confidential.

In summary, the Xerox XK35C and XK25C multifunction printers exemplify cutting-edge engineering and commitment to quality. Ideal for businesses looking to enhance productivity without compromising on output quality, these models embody the perfect balance of functionality, security, and efficiency, making them invaluable assets in today’s digital workspace.