Xerox XK35C, XK25C manual Color print quality is, Poor, Printer power is on, but, Nothing prints

Page 82

Print Quality Problems (continued)

Symptom

Cause and Solution

 

 

 

 

 

Color print quality is

 

Ensure that you are using the correct

 

poor.

 

type of paper. See Section 1 Getting

 

 

 

Started/Paper Guidelines.

 

 

 

Ensure that the Media/Paper Type

 

 

 

setting in the print driver is correct for the

 

 

 

type of paper loaded.

 

 

 

Change the Print Quality setting in the

 

 

 

print driver to High or Normal

 

 

 

 

Printer power is on, but

3The printer is improperly connected to

 

nothing prints.

 

the computer. Make sure the printer

 

 

 

cable is firmly connected to the printer

 

 

 

and the computer.

 

 

 

Make sure the printer cable is correct.

 

 

 

See Section 1 Getting Started/Setup.

 

 

 

Bad printer cable, or computer port. Try

 

 

 

another cable. See Section 1 Getting

 

 

3

Started/Setup.

 

 

 

Make sure your application has the

 

 

 

WorkCentre selected as the default

 

 

 

printer.

 

 

 

 

 

Printer seems to be

 

Check the print cartridge. Tape may be

 

printing, but no

 

covering the ink nozzles of the print

 

characters are printing.

3cartridge.

 

 

 

The print cartridge may be out of ink.

 

 

 

Replace with a new one. See Section 5

 

 

 

Maintenance/Replacing the Ink Cartridge.

 

 

 

The PC Control Program Status Monitor

 

 

 

shows the amount of ink left in the

 

 

3

cartridge.

 

 

 

Clean the cartridge carrier contacts. See

 

 

 

Section 5 Maintenance/Cleaning Carrier

 

 

 

Contacts.

 

 

 

 

 

 

 

ª

Troubleshooting 67

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Contents WorkCentre XK35c/25c User Guide Page Table of Contents Scanning MaintenancePrinting CopyingAppendix TroubleshootingIndex This page intentionally left blank Iv Table of Contents Safety Notes PrefacePage Preface Safety Notes Care of Your3WorkCentre Helpful HintsWorkCentre Location Supplies SuppliesPreface Xii Preface System Requirements Getting Started Components Control Locations Lower left back of machine Contrast ResolutionControl Panel Media TypeDisplay LEDs DiagnosticSpecial Copy Press to set an option Percent buttonMenu Stop/CancelStart Setup 3Attach a printer cable 000 Installing & Aligning Ink Cartridges Installing & Aligning the Ink Cartridges Installing & Aligning the Ink Cartridges Using the Automatic Paper Feeder APF Loading PaperUsing the Automatic Paper Feeder/Loading Loading EnvelopesUsing the Paper Tray Changing Ink Cartridges Using the Menu ButtonAligning Ink Cartridges Setting Paper Size Using the Control Panel Testing the Print NozzlesPaper Guidelines Paper Selection Guidelines for Special Paper and other Media Transparencies and glossy photo paperInstalling Software Overview of WorkCentre SoftwareInstallation for Windows 95/98 or Windows NT 4.0 … General InstallationInstallation for Windows 3.1X … General Installation …Windows 95/98, or Windows NT Uninstalling SoftwareWindows Select Start ProgramsPrinting Printing a Document From an Application Printer Settings Windows 95/98 and 3.1x Printer Settings Windows NT 4.0 Printer SettingsPrinter Properties Tabs Printer Properties Buttons & IconsThis page intentionally left blank Printing Scanning Scanning Starting the Scan ProcessPage Scanner Tab Menus Using the Tab MenusTab Menu Image Window Copying Features Making a single Copy Adjusting Resolution Using the Copy Menu FeaturesAdjusting Contrast or Color Intensity Setting Special Copy Features Selecting Media TypeChoosing Colour or B&W Mode Enlarging or Reducing the ImageUsing the Menu Button Changing the Number of CopiesThis page intentionally left blank Copying Maintenance Managing the Ink Cartridges Clean Print Head ProcedureTips for your ink cartridges Maintenance To clean the Print Head Nozzles from your PC Maintenance Cleaning the Cartridge Carrier Contacts Replacing the Ink Cartridge Page Cartridge Alignment Click Align CartridgesPage Page Starting the Xerox WorkCentre Control Program Xerox WorkCentre Control ProgramSelect StartPrograms Using the Status tab Xerox WorkCentre Control Program Tab MenusCleaning the Scanning Glass Troubleshooting Clearing Jams Paper Jams While the WorkCentre is PrintingTips for Avoiding Paper Jams 3Stop Display Error CodesStop Print Printer ProblemsPrinter does not Paper does not feedPrinter prints Part of the printedIs blank Wrong data, or it printsJams Select Start Settings Printers . ClickPaper constantly Printing is too slowPrint Quality Problems Incorrect format or Characters with whiteLines Characters do not alignBorders, and graphs Vertical straight lines areNot smooth in tables Printed color does notPoor Printer power is on, butColor print quality is Nothing printsPrinter Quality Problems Paper Feeding Problems Together in the paper Paper skews or bucklesTransparencies stick ExitScan Scanning ProblemsScanner does not Unit scans veryDiagnostic Display on the Control Panel Performance InstallationGeneral Tips CustomizationMode Code Descriptions Status Message Codes on the Control PanelMachine Specifications ScannerPrinter HBP GDICopier General Specifications Media Specifications SizesFeeding by Media Type Paper Type Feeding MethodCertifications Page Energy Star Index Index Tips This page intentionally left blank Index

XK25C, XK35C specifications

Xerox has long been synonymous with innovation in the realm of printing and document management solutions. Among its impressive line of products, the XK35C and XK25C models stand out for their advanced features and technologies tailored to meet the demands of modern offices.

The Xerox XK35C is a color multifunction printer specifically engineered for high-volume workgroups. It boasts a robust printing speed of up to 35 pages per minute, enabling businesses to complete large print jobs efficiently. Its impressive resolution of 1200 x 2400 dpi ensures that every document produced is clear, vibrant, and professional in appearance. The XK35C supports various media types and sizes, making it versatile for everything from standard letter-sized documents to custom-sized labels and envelopes.

One significant feature of the XK35C is its automatic duplex printing capability, which allows users to print on both sides of a page automatically, conserving paper and reducing environmental impact. The printer also comes with advanced scanning options, including color scanning at speeds of up to 100 images per minute, and the ability to create searchable PDFs, enhancing document management efficiency.

The XK25C, while slightly less powerful, excels in providing high-quality printing and copying for small to medium-sized workgroups. With a printing speed of up to 25 pages per minute and the same impressive resolution as the XK35C, the XK25C is perfect for businesses that require reliable, high-quality output without the need for maximum volume capabilities.

Both models leverage Xerox’s state-of-the-art ConnectKey technology, which integrates cloud-based services and mobile printing capabilities, allowing users to print documents directly from their smartphones or tablets. The user-friendly interface simplifies navigation through various functions, making it easy for any employee to operate the machine.

Additionally, both the XK35C and XK25C feature robust security protocols that protect sensitive information across all devices. With options for secure print release and encryption, businesses can ensure that their data remains confidential.

In summary, the Xerox XK35C and XK25C multifunction printers exemplify cutting-edge engineering and commitment to quality. Ideal for businesses looking to enhance productivity without compromising on output quality, these models embody the perfect balance of functionality, security, and efficiency, making them invaluable assets in today’s digital workspace.