Canon D600 manual Printer Problems, Problem Cause Solution

Page 92

Printer Problems

Problem

Cause

Solution

 

 

 

Printer does not

Paper might not be loaded.

Make sure paper is loaded.

print

 

 

A copy job might not have

The print job will start automatically

 

 

been completed due to the

when the copy job is completed. Please,

 

Out of Paper status.

load paper.

 

 

 

 

Print jobs might be stalled.

Check the Canon PC1200/iC D600/

 

 

iR1200G Status Window for stalled jobs.

 

 

 

 

The cartridge might not be

Check that the cartridge is installed

 

installed correctly.

correctly.  Quick Start Guide

 

 

 

 

Your BIOS port setting

See your computer’s documentation

 

might need to be modified.

concerning available ports.

 

 

 

 

The parallel cable might not

Make sure you are using an 8-bit,

 

be compatible.

Centronics-compatible, parallel interface

 

 

cable with bi-directional capability.

 

 

 

 

Your computer might not be

Check your computer, make sure it is

 

working properly.

turned on and working properly.

 

 

 

No power is

Power cord might not be

Make sure the power cord is securely

supplied

plugged in.

plugged into both the machine and the

 

 

AC outlet.

 

 

 

 

AC outlet might not be

Make sure the AC outlet is supplying

 

supplying power.

power; try another outlet if necessary.

 

 

 

 

AC voltage might not match

Make sure the voltage of the AC outlet

 

printer.

matches the ratings on the printer.

 

 

 

Printer stops

Your interface cable might be

Check your computer and your cable.

printing

loose.

 

 

 

 

Printer stops

You might be working on an

Printer performance improves if you give

printing

application in the foreground,

your print job priority.

 

in which case printing

 

 

performance might slow down.

 

 

 

 

5

Troubleshooting

5-2

Image 92
Contents Printer Guide Using Your Documentation How This Manual Is Organized Chapter Appendix Index GlossaryCopyright Legal NoticesTrademarks Contents How to Use This Manual Symbols Used in This ManualDisplays Used in This Manual Abbreviations Used in This Manual Before You Start Introduction System RequirementsOperating System Software ComputerWhere to Find Help Canon Authorized Dealers or Service ProvidersREADME.TXT file Online HelpInstalling the Canon Advanced Printing Technology Capt Canon Advanced Printing Technology Capt What is CaptInstalling the Capt Windows 98/Me Plug and Play Using USB Port USB CableWindows 95/98/Me Click Next on Windows driver files search for the device Parallel Port Users Add Printer WizardSelect Local Printer and click Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Windows 2000/XP Plug and PlaySelect Specify a location and click Next Click Next on Driver Files Search Results Dialog box. Click Finish on the Found New Hardware WizardUnknown may be displayed as the name of the device Select Specify a location and click Next Windows NT 4.0 Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows 2000/XP Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Network Users Network DownloadWindows 95/98/Me Add Printer Wizard Canon PC1200/iC D600/iR1200G printer iconInstalling the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Add Printer Wizard Printer Sharing Windows 95/98/Me Server Settings Network SettingsInstalling the Canon Advanced Printing Technology Click OK and then restart Windows Printer Settings Share-level Access ControlInstalling the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Server Settings Add Server Service Windows NTAdd Server Service Windows Add Server Service Windows XPProcedure for Windows XP is given for Category View Mode Sharing tab Printer Sharing SettingsStatus Display Canon PC1200 iC D600 iR1200G Help Canon PC1200 iC D600 iR1200G UninstallationCanon PC1200 iC D600 iR1200G Group Printing with the Capt Printer Properties Windows 95/98/Me Printer Properties General Tab Spool Settings… Details TabSharing Tab Setup Tab Default settings depend on the country/region of purchaseView Settings Custom Paper Size SettingsSelecting a Custom Paper Size Setting Click OK to accept your changesCreating an Overlay Form File OverlayOverlay Form File Formats Setting Overlay Overlay PlacementOverlay Application Original data Overlay Placement BackgroundOverlay Placement Foreground Finishing Tab Special Paper 1* thick paper Paper SourceTransparencies Quality Tab Detailed Settings Default Document Properties Printer PropertiesPorts Tab Scheduling Tab Security Tab Paper Selection Tab Setup Tab View Settings Setting Overlay Overlay Application Original data Preferences Paper Source Tab Quality Tab Detailed Settings Checking the Status of a Print Job Canon PC1200/iC D600/iR1200G Status WindowOpening the Status Window Using Canon PC1200/iC D600/iR1200G Status Window Window area DescriptionUsing the Menu Bar Job MenuSettings Menu Option SettingsChecking the Status of a Print Job Using the Help Menu Using the Toolbar Using the Tab Window Print Job DetailsPrint Job Log Print Job List Performing print job operations Network Printer StatusViewing the print status Messages Status Window IconClosing the Status Window Problem See Finding InformationPrinter Problems Problem Cause SolutionMake sure the Canon PC1200/iC D600 Capt Problems Check the Autorun CD-ROM MenuAuto insert Notification checkbox Auto insert notification checkboxPerformance and Maintenance Control Panel. PerformanceBasic information about your computer Drivers under Universal Serial BusMessage Action Capt MessagesAlerts Message Action Using the Trouble Shooter Troubleshooting Point to Canon PC1200 iC D600 iR1200G Uninstalling the CaptClick Canon PC1200 iC D600 iR1200G Uninstallation Printer Specifications SoftwareIndex Page Wysiwyg G-9 Adapter AlertBi-directional communications BoldCommand Default settingFixing assembly CollateFolder FontForm Greyscale imageJam Kilobyte KBLandscape Local printerPaper feed Paper jamPaper path Paper SourcePlaten Point sizePortrait Print jobRandom Access Memory RAM ResolutionReverse Output Order Scalable fonts ScalingStart menu Status optionsStatus Window Title barWeight Universal Serial Bus USB interfaceVirtual Memory WebNetSpot