Canon D600 manual Using the Trouble Shooter

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Using the Trouble Shooter

The Trouble Shooter is a utility for solving printing problems in Windows 95/98/Me or NT 4.0/2000/XP. The Trouble Shooter checks for system configuration setting errors, and if possible, makes automatic corrections.

The Trouble Shooter does not detect problems related to hardware, such as printer cable problems, parallel port failure, or ECP setting errors.

To start the Trouble Shooter, select the Canon PC1200 iC D600 iR1200G Trouble Shooter icon in the Canon PC1200 iC D600 iR1200G group. The Trouble Shooter checks the following and corrects related problems:

•Free disk space in the drive containing the \Windows directory and free memory

•Installed files

•Selected printer port (checks to see if usable)

•Registries

•RapidPort communication device drivers (Windows NT 4.0/2000/XP)

•Language monitor

•Printer drivers

•Status Window

•Printer Properties settings

•Canon PC1200 iC D600 iR1200G program folder

If the Trouble Shooter encounters a problem, it displays an error message. Each message includes several options, such as:

•How to correct the problem

•The problem cannot be corrected by the Trouble Shooter

•Continue troubleshooting

•Exit Trouble Shooter

•Display help information

If Trouble Shooter is used on a network printer client, it performs network-related checks.

Windows NT 4.0/2000/XP Trouble Shooter checks whether Spooler service has started and if not, displays a dialog box and does not run.

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Troubleshooting

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Contents Printer Guide Using Your Documentation How This Manual Is Organized Chapter Appendix Index GlossaryCopyright Legal NoticesTrademarks Contents How to Use This Manual Symbols Used in This ManualDisplays Used in This Manual Abbreviations Used in This Manual Before You Start Operating System Software IntroductionSystem Requirements ComputerREADME.TXT file Where to Find HelpCanon Authorized Dealers or Service Providers Online HelpInstalling the Canon Advanced Printing Technology Capt Canon Advanced Printing Technology Capt What is CaptInstalling the Capt Windows 98/Me Plug and Play Using USB Port USB CableWindows 95/98/Me Click Next on Windows driver files search for the device Parallel Port Users Add Printer WizardSelect Local Printer and click Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Windows 2000/XP Plug and PlaySelect Specify a location and click Next Click Next on Driver Files Search Results Dialog box. Click Finish on the Found New Hardware WizardUnknown may be displayed as the name of the device Select Specify a location and click Next Windows NT 4.0 Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows 2000/XP Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows 95/98/Me Add Printer Wizard Network UsersNetwork Download Canon PC1200/iC D600/iR1200G printer iconInstalling the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Add Printer Wizard Printer Sharing Windows 95/98/Me Server Settings Network SettingsInstalling the Canon Advanced Printing Technology Click OK and then restart Windows Printer Settings Share-level Access ControlInstalling the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Server Settings Add Server Service Windows NTAdd Server Service Windows Add Server Service Windows XPProcedure for Windows XP is given for Category View Mode Sharing tab Printer Sharing SettingsStatus Display Canon PC1200 iC D600 iR1200G Help Canon PC1200 iC D600 iR1200G UninstallationCanon PC1200 iC D600 iR1200G Group Printing with the Capt Printer Properties Windows 95/98/Me Printer Properties General Tab Spool Settings… Details TabSharing Tab Setup Tab Default settings depend on the country/region of purchaseView Settings Custom Paper Size SettingsSelecting a Custom Paper Size Setting Click OK to accept your changesCreating an Overlay Form File OverlayOverlay Form File Formats Setting Overlay Overlay PlacementOverlay Application Original data Overlay Placement BackgroundOverlay Placement Foreground Finishing Tab Special Paper 1* thick paper Paper SourceTransparencies Quality Tab Detailed Settings Default Document Properties Printer PropertiesPorts Tab Scheduling Tab Security Tab Paper Selection Tab Setup Tab View Settings Setting Overlay Overlay Application Original data Preferences Paper Source Tab Quality Tab Detailed Settings Checking the Status of a Print Job Canon PC1200/iC D600/iR1200G Status WindowOpening the Status Window Using Canon PC1200/iC D600/iR1200G Status Window Window area DescriptionUsing the Menu Bar Job MenuSettings Menu Option SettingsChecking the Status of a Print Job Using the Help Menu Using the Toolbar Using the Tab Window Print Job DetailsPrint Job Log Print Job List Performing print job operations Network Printer StatusViewing the print status Messages Status Window IconClosing the Status Window Problem See Finding InformationPrinter Problems Problem Cause SolutionMake sure the Canon PC1200/iC D600 Auto insert Capt ProblemsCheck the Autorun CD-ROM Menu Notification checkbox Auto insert notification checkboxBasic information about your computer Performance and MaintenanceControl Panel. Performance Drivers under Universal Serial BusMessage Action Capt MessagesAlerts Message Action Using the Trouble Shooter Troubleshooting Point to Canon PC1200 iC D600 iR1200G Uninstalling the CaptClick Canon PC1200 iC D600 iR1200G Uninstallation Printer Specifications SoftwareIndex Page Wysiwyg G-9 Bi-directional communications AdapterAlert BoldFixing assembly CommandDefault setting CollateForm FolderFont Greyscale imageLandscape JamKilobyte KB Local printerPaper path Paper feedPaper jam Paper SourcePortrait PlatenPoint size Print jobReverse Output Order Random Access Memory RAMResolution Scalable fonts ScalingStatus Window Start menuStatus options Title barVirtual Memory WeightUniversal Serial Bus USB interface WebNetSpot