Canon D600 manual Troubleshooting

Page 99

When Trouble Shooter is done checking your files, it displays a dialog box similar to the one below.

While Trouble Shooter is running, it saves a log file with the name tshooter.tmp in your system temp directory, such as \windows\temp or \temp.

In the Exit dialog box, Trouble Shooter prompts if you want to save the results as a text file. Check the Save Result check box and enter the desired filename. The file saves with the extension of .log.

When you click OK in the above dialog box, the Windows Restart dialog box appears. You must restart Windows for corrections made by the Trouble Shooter to take effect.

To run Trouble Shooter for the Canon PC1200/iC D600/iR1200G on the network, both the server and the client must run on the same operating system.

IMPORTANT

5

Troubleshooting

5-9

Image 99
Contents Printer Guide Using Your Documentation Chapter Appendix Index Glossary How This Manual Is OrganizedLegal Notices TrademarksCopyright Contents Symbols Used in This Manual How to Use This ManualDisplays Used in This Manual Abbreviations Used in This Manual Before You Start Computer IntroductionSystem Requirements Operating System SoftwareOnline Help Where to Find HelpCanon Authorized Dealers or Service Providers README.TXT fileInstalling the Canon Advanced Printing Technology Capt What is Capt Installing the CaptCanon Advanced Printing Technology Capt Using USB Port USB Cable Windows 95/98/MeWindows 98/Me Plug and Play Click Next on Windows driver files search for the device Add Printer Wizard Parallel Port UsersSelect Local Printer and click Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows 2000/XP Plug and Play Windows NT 4.0/2000/XPSelect Specify a location and click Next Dialog box. Click Finish on the Found New Hardware Wizard Click Next on Driver Files Search ResultsUnknown may be displayed as the name of the device Select Specify a location and click Next Windows NT 4.0 Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Windows 2000/XP Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Next Installing the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Canon PC1200/iC D600/iR1200G printer icon Network UsersNetwork Download Windows 95/98/Me Add Printer WizardInstalling the Canon Advanced Printing Technology Windows NT 4.0/2000/XP Add Printer Wizard Printer Sharing Network Settings Windows 95/98/Me Server SettingsInstalling the Canon Advanced Printing Technology Click OK and then restart Windows Share-level Access Control Printer SettingsInstalling the Canon Advanced Printing Technology Installing the Canon Advanced Printing Technology Add Server Service Windows NT Windows NT 4.0/2000/XP Server SettingsAdd Server Service Windows XP Add Server Service WindowsProcedure for Windows XP is given for Category View Mode Printer Sharing Settings Status DisplaySharing tab Canon PC1200 iC D600 iR1200G Uninstallation Canon PC1200 iC D600 iR1200G GroupCanon PC1200 iC D600 iR1200G Help Printing with the Capt Printer Properties Windows 95/98/Me Printer Properties General Tab Details Tab Spool Settings…Sharing Tab Default settings depend on the country/region of purchase Setup TabCustom Paper Size Settings View SettingsClick OK to accept your changes Selecting a Custom Paper Size SettingOverlay Overlay Form File FormatsCreating an Overlay Form File Overlay Placement Setting OverlayOverlay Placement Background Overlay Placement ForegroundOverlay Application Original data Finishing Tab Paper Source TransparenciesSpecial Paper 1* thick paper Quality Tab Detailed Settings Printer Properties Default Document PropertiesPorts Tab Scheduling Tab Security Tab Paper Selection Tab Setup Tab View Settings Setting Overlay Overlay Application Original data Preferences Paper Source Tab Quality Tab Detailed Settings Canon PC1200/iC D600/iR1200G Status Window Checking the Status of a Print JobOpening the Status Window Window area Description Using Canon PC1200/iC D600/iR1200G Status WindowJob Menu Using the Menu BarOption Settings Settings MenuChecking the Status of a Print Job Using the Help Menu Using the Toolbar Print Job Details Using the Tab WindowPrint Job Log Print Job List Network Printer Status Viewing the print statusPerforming print job operations Status Window Icon Closing the Status WindowMessages Finding Information Problem SeeProblem Cause Solution Printer ProblemsMake sure the Canon PC1200/iC D600 Notification checkbox Auto insert notification checkbox Capt ProblemsCheck the Autorun CD-ROM Menu Auto insertDrivers under Universal Serial Bus Performance and MaintenanceControl Panel. Performance Basic information about your computerCapt Messages AlertsMessage Action Message Action Using the Trouble Shooter Troubleshooting Uninstalling the Capt Click Canon PC1200 iC D600 iR1200G UninstallationPoint to Canon PC1200 iC D600 iR1200G Software Printer SpecificationsIndex Page Wysiwyg G-9 Bold AdapterAlert Bi-directional communicationsCollate CommandDefault setting Fixing assemblyGreyscale image FolderFont FormLocal printer JamKilobyte KB LandscapePaper Source Paper feedPaper jam Paper pathPrint job PlatenPoint size PortraitScalable fonts Scaling Random Access Memory RAMResolution Reverse Output OrderTitle bar Start menuStatus options Status WindowWebNetSpot WeightUniversal Serial Bus USB interface Virtual Memory