Troubleshooting
Video:
Q:I am getting ghosting, shadowing or fuzzy images on my monitor. What do I do?
A:
•Check the cables and make sure they are inserted properly.
•Your resolution and/or refresh rate is extremely high, or your cable is too long. Replace your VGA cables with coaxial,
•Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 500mA minimum.
•Lower your refresh rate and/or screen resolution settings.
Keyboard:
Q: The keyboard is not detected, or a keyboard error is reported during
•Check the cables and make sure they are inserted properly.
Q:The computers boot up fine, but the keyboard does not work. A:
•Make sure it is plugged in properly.
•Make sure the keyboard works when directly plugged into the computer.
•Try a different keyboard.
•Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 500mA minimum.
Mouse:
Q:The mouse is not detected during
•Check the cables and make sure they are inserted properly.
•Check your computer/motherboard documentation and make sure that the PS/2 mouse port (or IRQ) is enabled.
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