SECT 10—MAINTENANCE & TROUBLESHOOTING

MONTHLY MAINTENANCE

Door springs and hardware.

Oil door rollers, bearings, and hinges.

Use silicone lubricant or light oil.

NOTE: Do not operate door automatically or manually if springs are broken. CONTACT A PROFESSIONAL FOR SERVICE.

Balance door.

Close door.

Release carriage from rail assembly.

Pull emergency release knob down.

Raise door manually about 3 feet.

Door should stay in that position.

NOTE: If door moves, HAVE DOOR SERVICED BY

APROFESSIONAL.

Reattach carriage to rail assembly.

Pull emergency release knob toward power head.

Close door

Contact reverse.

Lay 2” x 4” board flat on the floor in the center of garage doorway (See page 28).

Close door using wall button or remote control.

NOTE: If door fails to reverse on contact with board. See page 28, CONTACT REVERSE. If operator still fails, replace operator or HAVE THE OPERATOR SERVICED BY A PROFESSIONAL.

MAINTENANCE CHECK-OFF

YEAR

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MONTH

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F

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M

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A

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A

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A

A

A

A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M

M

M

M

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M

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

J

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J

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A

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S

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O

O

O

O

O

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N

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D

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31

YEARLY MAINTENANCE

Just mark the appropriate box each time you

perform routine maintenance.

Drive Screw

One less thing you will have to try and

Lubricate drive screw.

remember on your busy schedule is whether

– Use GENIE GLU3 lubricant.

or not you did the maintenance last month.

 

CAUTION

Use only GENIE GLU3 lubricant, because other lubricants may damage operator.

TROUBLESHOOTING

FOR HELP-1.800.354.3643 OR GENIECOMPANY.COM

STB SELF-DIAGNOSTIC TROUBLESHOOTING

SOURCE (RED LED)

SENSOR (GREEN LED)

INDICATED CONDITION

REQUIRED ACTION

 

 

 

 

ON

ON

NORMAL OPERATION

NONE REQUIRED

 

 

 

 

OFF

OFF

1.POWER HEAD NOT POWERED

1.CHECK BREAKERS, FUSES, PLUGS

2.WIRING FROM POWER HEAD BAD

2.CHECK WIRING FOR OBVIOUS SHORTS

 

 

OFF

ON

1.WIRING TO SOURCE MISSING OR BAD

1.CHECK WIRING

2.POWER HAS BEEN INTERRUPTED

2.REMOVE POWER AND REAPPLY

 

 

2 BLINKS, PAUSE (REPEAT)

ON

1.BEAM NOT ALIGNED 2. BEAM OBSTRUCTED

1.CHECK ALIGNMENT 2. CHECK FOR OBSTRUCTION

3.SENSOR DEFECTIVE

3.CALL CUSTOMER SERVICE

 

 

2 BLINKS, PAUSE (REPEAT)

OFF

1.WIRE TO SENSOR MISSING OR BAD

1.CHECK WIRING

2.SENSOR DEFECTIVE

2.CALL CUSTOMER SERVICE

3 BLINKS, PAUSE (REPEAT)

ON

1.SENSOR RECEIVING INTERFERENCE

1.ATTEMPT TO DETERMINE SOURCE OF INTERFERENCE

 

2.CALL CUSTOMER SERVICE

 

 

 

4 BLINKS, PAUSE (REPEAT)

ON

1.SOURCE NOT SENDING PULSES

1.CALL CUSTOMER SERVICE

2.SOURCE DEFECTIVE

2.CALL CUSTOMER SERVICE

 

 

NOTE: IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU: 1. DISCONNECT THE STB SYSTEM FROM THE OPERATOR AND 2. HOLD WALL CONTROL BUTTON DOWN UNTIL DOOR IS CLOSED. (REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)

CUSTOMER SERVICE: 1.800.354.3643 or www.geniecompany.com

Page 31
Image 31
Genie 3511035556 Sect 10-MAINTENANCE & Troubleshooting, Monthly Maintenance, Maintenance CHECK-OFF, Yearly Maintenance

3511035556 specifications

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