Belkin F5D9230-4 user manual Setup Assistant cannot find my Router

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Troubleshooting

Problem:

Setup Assistant cannot find my Router.

Solution:

If the Setup Assistant is not able to find the Router during the installation process, please check the following items:

1.If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

2.Unplug power to the Router for 10 seconds, and then plug the power back into the Router. Ensure that the Router’s Power light is on; it should be solid green. If not, check to make sure that the AC adapter is connected to the Router and plugged into a wall outlet.

3.Ensure that you have a cable (use the cable included with the Router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the Router.

Note: The computer should NOT be connected to the port labeled “Internet/ WAN” on the back of the Router.

4.Try shutting down and restarting your computer, then rerunning the Setup Assistant.

If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps.

Problem:

Setup Assistant cannot connect my Router to the Internet.

Solution:

If the Setup Assistant is not able to connect the Router to the Internet, please check the following items:

1.Use the troubleshooting suggestions within the Setup Assistant. If the

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Contents Router Page Table of Contents Page Introduction Advantages of a Wireless NetworkImportant Factors for Placement and Setup Placement of your Wireless G Plus Mimo RouterWireless Router or Access Point Placement IntroductionChoose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL Introduction Product Overview Product FeaturesBuilt-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchSetup Assistant Universal Plug and Play UPnPIntegrated G Plus Mimo Wireless Access Point Product OverviewMAC Address Filtering Setup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWireless Network LED Wired Computer Status LEDsKnowing your Router Power/Ready LED Modem/WAN Status LEDInternet/Connected LED Connections to Computers Wired Computer Ports Gray Power Jack BlackRear Panel Connection to Modem Modem Port YellowResetting the Router Reset ButtonRestoring the Factory Defaults Push Button WhiteConnecting and Configuring your Router Ethernet USB Setup AssistantModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Set Up the Router Run the Setup Assistant Software Connecting and Configuring your RouterConfirmation Screen Progress Screen Checking SettingsVerifying Hardware Connections Naming your Wireless NetworkRequesting Internet Account Info if needed Configuring the Router Checking Internet Connectio n Congratulations Connecting and Configuring your Router Troubleshooting Connecting computers wirelessly Optional Assistance Connecting Other ComputersConnecting computers with wired cables Congratulations Connecting your Gateway Router Alternate Setup MethodAlternate Setup Method Logging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Internet Status IndicatorQuick-Navigation Links Home ButtonLAN Settings Login/Logout ButtonFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address My ISP Provides More Than One Static IP AddressYour connection type is PPPoE if Setting your ISP Connection Type to PPPoEService Name PasswordUser Name MTUPptp Account Pptp PasswordServer IP Address My IP AddressConnection ID optional Select your State User Decide Login Server ManuallySetting Custom Domain Name Server DNS Settings Configuring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name Ssid 802.11g only Using the Wireless Mode Switch802.11g & 802.11b OffAuto Channel Selection Feature and Changing the Channel Changing the Wireless ChannelUsing the Broadcast Ssid Feature Protected Mode Switch Changing the Wireless Security SettingsUsing Wi-Fi Protected SetupTM Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2-Personal PSKUsing the Web-Based Advanced User Interface Setting WPA-PSK Setting WPA SecuritySetting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting up an Allow Access List Setting MAC Address ControlSetting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update Client Blocking an Icmp Ping Restarting the Router UtilitiesRestarting the Router to Restore Normal Operation Using the Web-Based Advanced User Interface Restoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsSetting the Time and Time Zone Changing the Login Time-Out SettingEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsSection Manually Configuring Network Settings in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings in Windows 2000 or XP Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsSection Recommended Web Browser Settings Netscape Navigator 4.0 or Higher Troubleshooting ProblemSolution Setup Assistant cannot find my Router Troubleshooting 103 Can’t connect to the Internet wirelessly 105 Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings 108 Do Belkin products support WPA? Supported Operating Systems Wireless Comparison Chart 112 FCC Statement InformationEurope-European Union Notice InformationHow to get service Router