Belkin F5D9230-4 user manual Can’t connect to the Internet wirelessly

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Troubleshooting

Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows:

The “Power” light should be on.

The “Connected” light should be on, and not blinking.

The “WAN Internet” light should be either on or blinking.

The “Wireless” light should be on or blinking

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed — go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed — go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

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Contents Router Page Table of Contents Page Advantages of a Wireless Network IntroductionPlacement of your Wireless G Plus Mimo Router Important Factors for Placement and SetupWireless Router or Access Point Placement IntroductionChoose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL Introduction Product Features Product OverviewIntegrated 10/100 4-Port Switch Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Universal Plug and Play UPnPIntegrated G Plus Mimo Wireless Access Point Product OverviewMAC Address Filtering Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsWireless Network LED Wired Computer Status LEDsKnowing your Router Power/Ready LED Modem/WAN Status LEDInternet/Connected LED Power Jack Black Connections to Computers Wired Computer Ports GrayRear Panel Connection to Modem Modem Port YellowReset Button Resetting the RouterRestoring the Factory Defaults Push Button WhiteConnecting and Configuring your Router Ethernet USB Setup AssistantModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Connecting and Configuring your Router Set Up the Router Run the Setup Assistant SoftwareConfirmation Screen Checking Settings Progress ScreenNaming your Wireless Network Verifying Hardware ConnectionsRequesting Internet Account Info if needed Configuring the Router Checking Internet Connectio n Congratulations Connecting and Configuring your Router Troubleshooting Optional Assistance Connecting Other Computers Connecting computers wirelesslyConnecting computers with wired cables Congratulations Alternate Setup Method Connecting your Gateway RouterAlternate Setup Method Logging into the Router Logging out of the RouterInternet Status Indicator Understanding the Web-Based Advanced User InterfaceQuick-Navigation Links Home ButtonLogin/Logout Button LAN SettingsFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Host Name Change WAN MAC AddressIP Address Subnet MaskISP Gateway Address My ISP Provides More Than One Static IP AddressSetting your ISP Connection Type to PPPoE Your connection type is PPPoE ifPassword Service NameUser Name MTUPptp Password Pptp AccountServer IP Address My IP AddressConnection ID optional User Decide Login Server Manually Select your StateSetting Custom Domain Name Server DNS Settings Configuring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP PoolLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name Ssid Using the Wireless Mode Switch 802.11g only802.11g & 802.11b OffChanging the Wireless Channel Auto Channel Selection Feature and Changing the ChannelUsing the Broadcast Ssid Feature Protected Mode Switch Changing the Wireless Security SettingsUsing Wi-Fi Protected SetupTM Using the Web-Based Advanced User Interface Setting WPA/WPA2-Personal PSK WPA2 RequirementsUsing the Web-Based Advanced User Interface Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update Client Blocking an Icmp Ping Utilities Restarting the RouterRestarting the Router to Restore Normal Operation Using the Web-Based Advanced User Interface Restoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toSection Manually Configuring Network Settings Manually Configuring Network Settings in Mac OSSection Manually Configuring Network Settings in Windows 2000 or XP Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherSection Recommended Web Browser Settings Netscape Navigator 4.0 or Higher Troubleshooting ProblemSolution Setup Assistant cannot find my Router Troubleshooting 103 Can’t connect to the Internet wirelessly 105 Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings 108 Do Belkin products support WPA? Supported Operating Systems Wireless Comparison Chart 112 Information FCC StatementInformation Europe-European Union NoticeHow to get service Router