Belkin F5D9230-4 user manual 105

Page 109

Troubleshooting

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed.

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Setting WEP Encryption” (page 58).

3.Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution:

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your Wireless G Plus MIMO Router” of this User Manual.

2.Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.

1

2

3

4

5

6

7

8

10

section

9

 

105

Image 109
Contents Router Page Table of Contents Page Introduction Advantages of a Wireless NetworkImportant Factors for Placement and Setup Placement of your Wireless G Plus Mimo RouterWireless Router or Access Point Placement IntroductionAvoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Introduction Product Overview Product FeaturesBuilt-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchSetup Assistant Universal Plug and Play UPnPProduct Overview Integrated G Plus Mimo Wireless Access PointMAC Address Filtering Setup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWired Computer Status LEDs Wireless Network LEDKnowing your Router Modem/WAN Status LED Power/Ready LEDInternet/Connected LED Connections to Computers Wired Computer Ports Gray Power Jack BlackRear Panel Connection to Modem Modem Port YellowResetting the Router Reset ButtonRestoring the Factory Defaults Push Button WhiteEthernet USB Setup Assistant Connecting and Configuring your RouterModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Set Up the Router Run the Setup Assistant Software Connecting and Configuring your RouterConfirmation Screen Progress Screen Checking SettingsVerifying Hardware Connections Naming your Wireless NetworkRequesting Internet Account Info if needed Configuring the Router Checking Internet Connectio n Congratulations Connecting and Configuring your Router Troubleshooting Connecting computers wirelessly Optional Assistance Connecting Other ComputersConnecting computers with wired cables Congratulations Connecting your Gateway Router Alternate Setup MethodAlternate Setup Method Logging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Internet Status IndicatorQuick-Navigation Links Home ButtonLAN Settings Login/Logout ButtonFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address My ISP Provides More Than One Static IP AddressYour connection type is PPPoE if Setting your ISP Connection Type to PPPoEService Name PasswordUser Name MTUPptp Account Pptp PasswordServer IP Address My IP AddressConnection ID optional Select your State User Decide Login Server ManuallySetting Custom Domain Name Server DNS Settings Cloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name Ssid 802.11g only Using the Wireless Mode Switch802.11g & 802.11b OffAuto Channel Selection Feature and Changing the Channel Changing the Wireless ChannelChanging the Wireless Security Settings Using the Broadcast Ssid Feature Protected Mode SwitchUsing Wi-Fi Protected SetupTM Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2-Personal PSKUsing the Web-Based Advanced User Interface Setting WPA-PSK Setting WPA SecuritySetting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting up an Allow Access List Setting MAC Address ControlSetting up a Deny Access List Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update Client Blocking an Icmp Ping Restarting the Router UtilitiesRestarting the Router to Restore Normal Operation Using the Web-Based Advanced User Interface Restoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsSetting the Time and Time Zone Changing the Login Time-Out SettingEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsSection Manually Configuring Network Settings in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings in Windows 2000 or XP Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsSection Recommended Web Browser Settings Netscape Navigator 4.0 or Higher Problem TroubleshootingSolution Setup Assistant cannot find my Router Troubleshooting 103 Can’t connect to the Internet wirelessly 105 Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings 108 Do Belkin products support WPA? Supported Operating Systems Wireless Comparison Chart 112 FCC Statement InformationEurope-European Union Notice InformationHow to get service Router