Belkin F5D9230-4 user manual 112

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Troubleshooting

Technical Support

You can find technical support information at http://www.belkin.com/networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call:

US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263

UK: 0845 607 77 87

Australia: 1800 235 546

New Zealand: 0800 235 546

Singapore: 65 64857620

Europe: www.belkin.com/support

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Contents Router Page Table of Contents Page Advantages of a Wireless Network IntroductionPlacement of your Wireless G Plus Mimo Router Important Factors for Placement and SetupWireless Router or Access Point Placement IntroductionCordless Phones Choose the Quietest Channel for your Wireless NetworkAvoid Obstacles and Interference Secure Connections, VPNs, and AOL Introduction Product Features Product OverviewIntegrated 10/100 4-Port Switch Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Universal Plug and Play UPnPMAC Address Filtering Integrated G Plus Mimo Wireless Access PointProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsKnowing your Router Wireless Network LEDWired Computer Status LEDs Internet/Connected LED Power/Ready LEDModem/WAN Status LED Power Jack Black Connections to Computers Wired Computer Ports GrayRear Panel Connection to Modem Modem Port YellowReset Button Resetting the RouterRestoring the Factory Defaults Push Button WhiteModem Requirements Connecting and Configuring your RouterEthernet USB Setup Assistant Hardware Connections Follow the Quick Installation Guide QIG Connecting and Configuring your Router Set Up the Router Run the Setup Assistant SoftwareConfirmation Screen Checking Settings Progress ScreenNaming your Wireless Network Verifying Hardware ConnectionsRequesting Internet Account Info if needed Configuring the Router Checking Internet Connectio n Congratulations Connecting and Configuring your Router Troubleshooting Optional Assistance Connecting Other Computers Connecting computers wirelesslyConnecting computers with wired cables Congratulations Alternate Setup Method Connecting your Gateway RouterAlternate Setup Method Logging into the Router Logging out of the RouterInternet Status Indicator Understanding the Web-Based Advanced User InterfaceQuick-Navigation Links Home ButtonLogin/Logout Button LAN SettingsFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Host Name Change WAN MAC AddressIP Address Subnet MaskISP Gateway Address My ISP Provides More Than One Static IP AddressSetting your ISP Connection Type to PPPoE Your connection type is PPPoE ifPassword Service NameUser Name MTUPptp Password Pptp AccountServer IP Address My IP AddressConnection ID optional User Decide Login Server Manually Select your StateSetting Custom Domain Name Server DNS Settings Entering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP PoolLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name Ssid Using the Wireless Mode Switch 802.11g only802.11g & 802.11b OffChanging the Wireless Channel Auto Channel Selection Feature and Changing the ChannelUsing Wi-Fi Protected SetupTM Using the Broadcast Ssid Feature Protected Mode SwitchChanging the Wireless Security Settings Using the Web-Based Advanced User Interface Setting WPA/WPA2-Personal PSK WPA2 RequirementsUsing the Web-Based Advanced User Interface Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Choosing an Application Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update Client Blocking an Icmp Ping Utilities Restarting the RouterRestarting the Router to Restore Normal Operation Using the Web-Based Advanced User Interface Restoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toSection Manually Configuring Network Settings Manually Configuring Network Settings in Mac OSSection Manually Configuring Network Settings in Windows 2000 or XP Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherSection Recommended Web Browser Settings Netscape Navigator 4.0 or Higher Solution TroubleshootingProblem Setup Assistant cannot find my Router Troubleshooting 103 Can’t connect to the Internet wirelessly 105 Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings 108 Do Belkin products support WPA? Supported Operating Systems Wireless Comparison Chart 112 Information FCC StatementInformation Europe-European Union NoticeHow to get service Router