Belkin P75170EI manual Section

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Troubleshooting

The Setup Assistant completed installation, but my web browser doesn’t work.

I am unable to connect to the Internet. The “modem” LED on my Router is on, and the “internet” LED is blinking.

1.If you cannot connect to the Internet, the “modem” LED is on, and the “internet” LED is blinking, the problem may be that your connection type may not match the ISP’s connection.

2.If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

3.If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Router’s connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

4.You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://web.belkin.com/support and type in “ISP”.

If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support.

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Contents N1 Wireless Router F5D8231-4ei Page Table of Contents Advantages of a Wireless Network IntroductionRevolutionary N1 Wireless Technology with Mimo N1 Mimo Important Factors for Placement and Setup Placement of your N1 Wireless RouterRouter Placement Avoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Country Number Product Overview Integrated 10/100 4-Port Switch Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Universal Plug and Play UPnPIntegrated N1 Wireless Access Point MAC Address FilteringPackage Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsWireless-Computer Status Wireless SecurityWired-Computer Status Router/Power Status Wireless StatusModem Status Internet StatusConnections to Wired Computers Gray Connection to Modem YellowReset Button Resetting the RouterIi. Restoring the Factory Defaults Power Jack BlackConnecting and Configuring your Router Modem RequirementsUnplug your modem’s power Connecting and Configuring your Router Set Up the Router Run the Setup Assistant Soft- wareConfirmation Screen Checking SettingsProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Alternate Setup Method Logging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Quick-Navigation Links Internet-Status IndicatorHome Button Login/Logout Button LAN SettingsFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Host Name Change WAN MAC AddressIP Address Subnet MaskISP Gateway Address My ISP Provides More Than One Static IP AddressSetting your ISP Connection Type to PPPoE Password Service NameUser Name MTUPptp Password Service IP AddressPptp Account My IP AddressMy Subnet Mask Connection ID optionalSelect your State User Decide Login Server Manually Setting Custom Domain Name Server DNS SettingsCloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP PoolLease Time Local Domain NameConfiguring the Wireless Network Settings Viewing the Dhcp Client ListChanging the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchUsing the Bandwidth Switch 20MHz only40MHz only 20MHz/40MHz AutoUsing the Broadcast Ssid Feature Protected Mode Switch Changing the Wireless Security SettingsWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access List Setting up a Deny Access ListConfiguring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Blocking an Icmp PingRestarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling NAT Network Address Translation Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Adapters in Mac OSSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherNetscape Navigator 4.0 or Higher Setup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? Troubleshooting XP WPA Troubleshooting Wireless Comparison Chart Technical Support Information Federal Communications Commission NoticeModifications Canada-Industry Canada ICWhat will we do to correct problems? What is not covered by this warranty?How to get service What the period of coverage isHow state law relates to the warranty