Belkin P75170EI manual Troubleshooting

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Troubleshooting

•The Setup Assistant completed, but my web browser doesn’t work.

•I am unable to connect to the Internet. The “modem” LED on my Router is blinking, and the “internet” LED is solid.

1.If the “modem” LED is blinking, and the “internet” LED is solid, but you are unable to access the Internet, there may be third- party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall.

2.If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.

3.Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support.

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Contents N1 Wireless Router F5D8231-4ei Page Table of Contents Introduction Advantages of a Wireless NetworkRevolutionary N1 Wireless Technology with Mimo N1 Mimo Router Placement Placement of your N1 Wireless RouterImportant Factors for Placement and Setup Cordless Phones Choose the Quietest Channel for your Wireless NetworkAvoid Obstacles and Interference Secure Connections, VPNs, and AOL Country Number Product Overview Built-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchSetup Assistant Universal Plug and Play UPnPMAC Address Filtering Integrated N1 Wireless Access PointSetup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWired-Computer Status Wireless SecurityWireless-Computer Status Wireless Status Router/Power StatusModem Status Internet StatusConnection to Modem Yellow Connections to Wired Computers GrayResetting the Router Reset ButtonIi. Restoring the Factory Defaults Power Jack BlackModem Requirements Connecting and Configuring your RouterUnplug your modem’s power Set Up the Router Run the Setup Assistant Soft- ware Connecting and Configuring your RouterProgress Screen Checking SettingsConfirmation Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Alternate Setup Method Understanding the Web-Based Advanced User Interface Logging into the RouterLogging out of the Router Home Button Internet-Status IndicatorQuick-Navigation Links LAN Settings Login/Logout ButtonFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address My ISP Provides More Than One Static IP AddressSetting your ISP Connection Type to PPPoE Service Name PasswordUser Name MTUService IP Address Pptp PasswordPptp Account My IP AddressConnection ID optional My Subnet MaskSelect your State Setting Custom Domain Name Server DNS Settings User Decide Login Server ManuallyEntering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless Channel20MHz only Using the Bandwidth Switch40MHz only 20MHz/40MHz AutoChanging the Wireless Security Settings Using the Broadcast Ssid Feature Protected Mode SwitchWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up a Deny Access List Setting up an Allow Access ListConfiguring the Firewall Choosing an Application Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSBlocking an Icmp Ping UtilitiesRestarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Setup Assistant cannot find my Router TroubleshootingSetup Assistant CD does not automatically start Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? Troubleshooting XP WPA Troubleshooting Wireless Comparison Chart Technical Support Federal Communications Commission Notice InformationCanada-Industry Canada IC ModificationsWhat is not covered by this warranty? What will we do to correct problems?How to get service What the period of coverage isHow state law relates to the warranty