Belkin P75170EI manual Troubleshooting

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Troubleshooting

I can’t connect to the Internet wirelessly, but my network name is listed.

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will

need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”.

3.Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.

I can’t connect to the Internet wirelessly, and my network name is not listed.

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your N1 Wireless Router” of this User Manual.

2.Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.

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Contents N1 Wireless Router F5D8231-4ei Page Table of Contents Introduction Advantages of a Wireless NetworkRevolutionary N1 Wireless Technology with Mimo N1 Mimo Important Factors for Placement and Setup Placement of your N1 Wireless RouterRouter Placement Avoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Country Number Product Overview Universal Plug and Play UPnP Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Setup AssistantMAC Address Filtering Integrated N1 Wireless Access PointSystem Requirements Package ContentsSetup Assistant Software System Requirements Knowing your RouterWireless-Computer Status Wireless SecurityWired-Computer Status Internet Status Router/Power StatusWireless Status Modem StatusConnection to Modem Yellow Connections to Wired Computers GrayPower Jack Black Reset ButtonResetting the Router Ii. Restoring the Factory DefaultsModem Requirements Connecting and Configuring your RouterUnplug your modem’s power Set Up the Router Run the Setup Assistant Soft- ware Connecting and Configuring your RouterConfirmation Screen Checking SettingsProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Alternate Setup Method Logging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Quick-Navigation Links Internet-Status IndicatorHome Button Internet Settings Login/Logout ButtonLAN Settings FeaturesAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameMy ISP Provides More Than One Static IP Address IP AddressSubnet Mask ISP Gateway AddressSetting your ISP Connection Type to PPPoE MTU PasswordService Name User NameMy IP Address Pptp PasswordService IP Address Pptp AccountConnection ID optional My Subnet MaskSelect your State Setting Custom Domain Name Server DNS Settings User Decide Login Server ManuallyCloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceLocal Domain Name Dhcp ServerIP Pool Lease TimeViewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless Channel20MHz/40MHz Auto Using the Bandwidth Switch20MHz only 40MHz onlyChanging the Wireless Security Settings Using the Broadcast Ssid Feature Protected Mode SwitchWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up a Deny Access List Setting up an Allow Access ListConfiguring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSBlocking an Icmp Ping UtilitiesRestarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Setup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? Troubleshooting XP WPA Troubleshooting Wireless Comparison Chart Technical Support Federal Communications Commission Notice InformationCanada-Industry Canada IC ModificationsWhat the period of coverage is What will we do to correct problems?What is not covered by this warranty? How to get serviceHow state law relates to the warranty