Belkin PM01527ea F5D8636-4 user manual Troubleshooting

Page 84

Troubleshooting

Table of Contents

sections

1

2

3

4

5

6

7

8

9

10

4..If the Setup Assistant still does not start, reference the section titled “Manually Configuring Network Settings” (page 74 of this User Manual) for an alternate setup method..

Problem:

The Setup Assistant cannot find my Router..

Solution:

If the Setup Assistant is not able to find the Router during the installation process, please check the following items:

1..If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.. Examples of third- party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall..

If you do have firewall software installed on your computer, please make sure that you properly configure it.. You can determine if the firewall software is preventing Internet access by temporarily turning it off.. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on..

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access..

2..Unplug power to the Router for 10 seconds, and then plug the power back into the Router.. Ensure that the Router’s Power light is on; it should be solid green.. If not, check to make sure that the AC adapter is correctly connected to the Router and plugged into a wall outlet..

3..Ensure that you have a cable (use the cable included with the Router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the Router..

Note: The computer should NOT be connected to the port labeled “Modem” on the back of the Router..

4..Try shutting down and restarting your computer, then rerunning the Setup Assistant..

If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps..

N Wireless Modem Router

82

Image 84

Contents Wireless Modem Router Table of Contents Advantages of a Wireless Network IntroductionBenefits of a Home Network Revolutionary N Wireless Technology with Mimo N Mimo IntroductionPlacement of your N Wireless Modem Router Important Factors for Placement and SetupRouter Placement Avoid Obstacles and InterferenceChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewBuilt-In Dynamic Host Configuration Protocol Dhcp Setup AssistantIntegrated N Wireless Access Point Product OverviewPackage Contents Knowing your Modem RouterSetup Assistant Software System Requirements Internet Connection SettingsKnowing your Modem Router System RequirementsWireless-Computer Status Wired-Computer StatusSecurity Router/Power Status Adsl Line StatusInternet Status WPS Push ButtonConnections to Wired Computers Yellow Reset ButtonResetting the Router Ii.. Restoring the Factory DefaultsConnecting and Configuring your Modem Router Connecting and Configuring your Modem Router Hardware Connections Brand-New SetupReplacing an Existing Modem or Modem Router Set Up the Router Run the Setup Assistant Software Select CountryConfirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Logging into the RouterLogging out of the Router Understanding the Web-Based Advanced User Interface Login/Logout Button Internet-Status IndicatorLAN Settings Internet SettingsStatic IP IPoA Modem Only Disable Internet Sharing Adsl InfoPPPoE PPPoA Dynamic/Fixed IP 1483 Bridged Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method For Dynamic IP connection For Static IP connectionSetting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsIP Address Subnet MaskDhcp Server IP PoolTable of Contents sections 1 2 3 4 5 6 7 8 9 Changing the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchExtension Channel OffUsing the Bandwidth Switch Using the Broadcast Ssid Feature Protected Mode Switch802..11e/WMM Wi-Fi Multimedia QoS 20MHz/40MHzChanging the Wireless Security Settings Using Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientBlocking an Icmp Ping Utilities Restarting the Router Restarting the Router to Restore Normal Operation Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4..0 or HigherRecommended Web Browser Settings Netscape Navigator 4..0 or HigherTroubleshooting ProblemSolution Troubleshooting Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate Problem C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Troubleshooting Supported Operating Systems Enabling WPA-PSKMimo N1 Mimo Technical Support Local rates applyInformation Europe-European Union NoticeRestricted Use in Certain Countries Information How state law relates to the warranty