Belkin PM01527ea F5D8636-4 user manual Setup Assistant cannot connect my Router to the Internet

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Troubleshooting

Table of Contents

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Problem:

The Setup Assistant cannot connect my Router to the Internet..

Solution:

If the Setup Assistant is not able to connect the Router to the Internet, please check the following items:

1..Use the troubleshooting suggestions within the Setup Assistant.. If the troubleshooting screen does not open automatically, click on the “Troubleshoot” button in the lower, right-hand corner of the Setup Assistant window..

2..If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly.. Some user names require that the ISP’s domain be at the end of the name.. Example: “myname@myisp..com”.. The “@myisp..com” part of the user name may need to be typed as well as your user name..

If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page 74 of this User Manual) for alternate setup method..

Problem:

•The Setup Assistant completed installation, but my web browser doesn’t work..

•I am unable to connect to the Internet.. The Router’s “Internet” light is off and the “Modem” light is blinking..

Solution:

If you cannot connect to the Internet, the “Internet” light is off, and the “Modem” light is blinking, the problem may be that your modem and Router are not connected properly..

1..Make sure the network cable between the modem and the Router is connected.. We strongly recommend using the cable that was supplied with your cable or DSL modem for this purpose.. The cable should be connected at one end to the Router’s “Modem” port, and at the other end to the network port on your modem..

2..Unplug the cable or DSL modem from its power source for three minutes.. After three minutes, plug the modem back into its power source.. This may force the modem to properly recognize the Router..

3..Unplug the power to your Router, wait 10 seconds, and then reconnect the power.. This will cause the Router to reattempt communication with the modem..

If the “Modem” light on the Router is not lit after completing these steps, please contact Belkin Technical Support..

4..Try shutting down and restarting your computer..

N Wireless Modem Router

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Contents Wireless Modem Router Table of Contents Introduction Advantages of a Wireless NetworkBenefits of a Home Network Introduction Revolutionary N Wireless Technology with Mimo N MimoImportant Factors for Placement and Setup Placement of your N Wireless Modem RouterRouter Placement Avoid Obstacles and InterferenceCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Product Overview Product FeaturesSetup Assistant Built-In Dynamic Host Configuration Protocol DhcpIntegrated N Wireless Access Point Product OverviewKnowing your Modem Router Package ContentsInternet Connection Settings Setup Assistant Software System RequirementsKnowing your Modem Router System RequirementsWired-Computer Status Wireless-Computer StatusSecurity Adsl Line Status Router/Power StatusInternet Status WPS Push ButtonReset Button Connections to Wired Computers YellowResetting the Router Ii.. Restoring the Factory DefaultsConnecting and Configuring your Modem Router Hardware Connections Brand-New Setup Connecting and Configuring your Modem RouterReplacing an Existing Modem or Modem Router Select Country Set Up the Router Run the Setup Assistant SoftwareConfirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Requesting Internet Account Info if needed Naming your Wireless NetworkConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Hardware Connections Follow the Quick Installation Guide Alternate Setup MethodLogging into the Router Alternate Setup MethodLogging out of the Router Understanding the Web-Based Advanced User Interface Internet-Status Indicator Login/Logout ButtonLAN Settings Internet SettingsAdsl Info Static IP IPoA Modem Only Disable Internet SharingPPPoE PPPoA Dynamic/Fixed IP 1483 Bridged Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method For Static IP connection For Dynamic IP connectionSetting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceSubnet Mask IP AddressDhcp Server IP PoolTable of Contents sections 1 2 3 4 5 6 7 8 9 Changing the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless ChannelExtension Channel OffUsing the Broadcast Ssid Feature Protected Mode Switch Using the Bandwidth Switch802..11e/WMM Wi-Fi Multimedia QoS 20MHz/40MHzChanging the Wireless Security Settings Using Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA-PSK Setting WPA SecuritySetting WEP Encryption Using a Hexadecimal Key Setting up an Allow Access List Setting MAC Address ControlSetting up a Deny Access List Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSBlocking an Icmp Ping Utilities Restarting the Router Restarting the Router to Restore Normal Operation Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Setting or Changing the Administrator Password Changing System SettingsSetting the Time and Time Zone Changing the Login Time-Out SettingEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update Manually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS Manually Configuring Network SettingsManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Microsoft Internet Explorer 4..0 or Higher Recommended Web Browser SettingsNetscape Navigator 4..0 or Higher Recommended Web Browser SettingsProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate Problem C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Troubleshooting Enabling WPA-PSK Supported Operating SystemsMimo N1 Mimo Local rates apply Technical SupportEurope-European Union Notice InformationRestricted Use in Certain Countries Information How state law relates to the warranty