Belkin PM01527ea F5D8636-4 user manual Troubleshooting

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Troubleshooting

Table of Contents

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Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed..

Solution:

If the correct network name is not listed under “Available Networks” in the wireless configuration utility, please attempt the following troubleshooting steps:

1..Temporarily move your computer, if possible, five to 10 feet away from the Router.. Close the wireless configuration utility, and reopen it.. If the correct network name now appears under “Available Networks”, you may have a range or interference problem.. Please see the suggestions discussed in the section titled “Placement of your Router for Optimal Performance” in this User Manual..

2..Using a computer that is connected to the Router through a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled.. This setting is found on the Router’s wireless “Channel and SSID” configuration page..

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support..

Problem:

My wireless network performance is inconsistent.. Data transfer is sometimes slow..

Signal strength is poor..

I am having difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection..

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet.. Note also that connection speed may decrease as you move farther away from the Router or access point..

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet away from the Router..

N Wireless Modem Router

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Contents Wireless Modem Router Table of Contents Introduction Advantages of a Wireless NetworkBenefits of a Home Network Revolutionary N Wireless Technology with Mimo N Mimo IntroductionPlacement of your N Wireless Modem Router Important Factors for Placement and SetupRouter Placement Avoid Obstacles and InterferenceChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewBuilt-In Dynamic Host Configuration Protocol Dhcp Setup AssistantIntegrated N Wireless Access Point Product OverviewPackage Contents Knowing your Modem RouterSetup Assistant Software System Requirements Internet Connection SettingsKnowing your Modem Router System RequirementsWired-Computer Status Wireless-Computer StatusSecurity Router/Power Status Adsl Line StatusInternet Status WPS Push ButtonConnections to Wired Computers Yellow Reset ButtonResetting the Router Ii.. Restoring the Factory DefaultsConnecting and Configuring your Modem Router Connecting and Configuring your Modem Router Hardware Connections Brand-New SetupReplacing an Existing Modem or Modem Router Set Up the Router Run the Setup Assistant Software Select CountryConfirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideLogging into the Router Alternate Setup MethodLogging out of the Router Understanding the Web-Based Advanced User Interface Login/Logout Button Internet-Status IndicatorLAN Settings Internet SettingsAdsl Info Static IP IPoA Modem Only Disable Internet SharingPPPoE PPPoA Dynamic/Fixed IP 1483 Bridged Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method For Dynamic IP connection For Static IP connectionSetting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsIP Address Subnet MaskDhcp Server IP PoolTable of Contents sections 1 2 3 4 5 6 7 8 9 Changing the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchExtension Channel OffUsing the Bandwidth Switch Using the Broadcast Ssid Feature Protected Mode Switch802..11e/WMM Wi-Fi Multimedia QoS 20MHz/40MHzChanging the Wireless Security Settings Using Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientBlocking an Icmp Ping Utilities Restarting the Router Restarting the Router to Restore Normal Operation Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4..0 or HigherRecommended Web Browser Settings Netscape Navigator 4..0 or HigherProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate Problem C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Troubleshooting Supported Operating Systems Enabling WPA-PSKMimo N1 Mimo Technical Support Local rates applyInformation Europe-European Union NoticeRestricted Use in Certain Countries Information How state law relates to the warranty