Belkin PM01527ea F5D8636-4 user manual Troubleshooting

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Troubleshooting

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Problem:

•The Setup Assistant completed installation, but my web browser doesn’t work..

•I am unable to connect to the Internet.. The Router’s “Modem” light is on and the “Internet” light is blinking..

Solution:

If you cannot connect to the Internet, the “Modem” light is on, and the “Internet” light is blinking, the problem may be that your connection type may not match the ISP’s connection..

•If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address.. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting..

•If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name.. Make sure the Router connection type is configured to PPPoE and the settings are entered properly.. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting..

•You may need to configure your Router to meet the specific requirements of your ISP.. To search our Knowledge Base for ISP-specific issues, go to: http://web..belkin..com/support and type in “ISP”

Problem:

•The Setup Assistant completed, but my web browser doesn’t work..

•I am unable to connect to the Internet.. The “Modem” light on my Router is blinking and the “Internet” light is solid..

Solution:

If the “Modem” light is blinking and the “Internet” light is solid, but you are unable to access the Internet, there may be third-party firewall software installed on the computer attempting to access the Internet.. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall..

If you do have firewall software installed on your computer, please make sure that you properly configure it.. You can determine if the firewall software is preventing Internet access by temporarily turning it off.. If, while the firewall is disabled and Internet access works properly, you will need to change the firewall settings to function properly when it is turned on..

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access..

If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support..

If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support..

N Wireless Modem Router

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Contents Wireless Modem Router Table of Contents Benefits of a Home Network Advantages of a Wireless NetworkIntroduction Revolutionary N Wireless Technology with Mimo N Mimo IntroductionRouter Placement Placement of your N Wireless Modem RouterImportant Factors for Placement and Setup Avoid Obstacles and InterferenceChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewIntegrated N Wireless Access Point Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Product OverviewPackage Contents Knowing your Modem RouterKnowing your Modem Router Setup Assistant Software System RequirementsInternet Connection Settings System RequirementsSecurity Wireless-Computer StatusWired-Computer Status Internet Status Router/Power StatusAdsl Line Status WPS Push ButtonResetting the Router Connections to Wired Computers YellowReset Button Ii.. Restoring the Factory DefaultsConnecting and Configuring your Modem Router Connecting and Configuring your Modem Router Hardware Connections Brand-New SetupReplacing an Existing Modem or Modem Router Set Up the Router Run the Setup Assistant Software Select CountryConfirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideLogging out of the Router Alternate Setup MethodLogging into the Router Understanding the Web-Based Advanced User Interface LAN Settings Login/Logout ButtonInternet-Status Indicator Internet SettingsPPPoE PPPoA Dynamic/Fixed IP 1483 Bridged Static IP IPoA Modem Only Disable Internet SharingAdsl Info Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method For Dynamic IP connection For Static IP connectionSetting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP AddressSubnet Mask IP PoolTable of Contents sections 1 2 3 4 5 6 7 8 9 Changing the Wireless Network Name Ssid Extension Channel Changing the Wireless ChannelUsing the Wireless Mode Switch Off802..11e/WMM Wi-Fi Multimedia QoS Using the Bandwidth SwitchUsing the Broadcast Ssid Feature Protected Mode Switch 20MHz/40MHzChanging the Wireless Security Settings Using Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Choosing an Application Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Setting Client IP Filters Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientBlocking an Icmp Ping Utilities Restarting the Router Restarting the Router to Restore Normal Operation Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4..0 or HigherRecommended Web Browser Settings Netscape Navigator 4..0 or HigherSolution TroubleshootingProblem Troubleshooting Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate Problem C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Troubleshooting Supported Operating Systems Enabling WPA-PSKMimo N1 Mimo Technical Support Local rates applyInformation Europe-European Union NoticeRestricted Use in Certain Countries Information How state law relates to the warranty
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