Belkin 8820-00034-A user manual Setup Assistant cannot find my Router

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Troubleshooting

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Problem:

Setup Assistant cannot find my Router.

Solution:

If the Setup Assistant is not able to find the Router during the installation process, please check the following items:

1.If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.

Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

2.Unplug power to the Router for 10 seconds, and then plug the power back into the Router. Ensure that the Router’s “router” LED is on; it should be solid GREEN. If not, check to make sure that the AC adapter is connected to the Router and plugged into a wall outlet.

3.Ensure that you have a cable connected between the network (Ethernet) port on the back of the computer and one of the “wired” ports on the back of the Router.

Note: The computer should NOT be connected to the port labeled “to Modem” on the back of the Router.

4.Try shutting down and restarting your computer, then rerunning the Setup Assistant.

If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps.

Enhanced Wireless Router

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Contents Enhanced Wireless Router Table of Contents Advantages of a Wireless Network IntroductionRouter Placement Placement of your Enhanced Wireless RouterImportant Factors for Placement and Setup IntroductionChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Knowing your Router Package ContentsSetup Assistant Software System Requirements System RequirementsWired-Computer Status Wireless SecurityWireless-Computer Status Router/Power StatusModem Status Internet StatusResetting the Router Connections to Wired Computers GrayReset Button Red Ii. Restoring the Factory DefaultsSetup Assistant Ethernet USB Connecting and Configuring your RouterModem Requirements Connecting and Configuring your Router Setup CD Connecting and Configuring your Router Confirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Connecting and Configuring your Router Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Logging into the Router Logging out of the RouterUnderstanding the Web-Based Advanced User Interface Quick-Navigation Links Login/Logout ButtonInternet-Status Indicator Home ButtonFeatures LAN SettingsInternet Settings LanguageSetting your Connection Type Host Name Change WAN MAC AddressSubnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE User Name PasswordService Name IP Assigned by ISPAlternate Setup Method Pptp Account Pptp PasswordService IP Address Connection ID OptionalL2TP Account L2TP PasswordDisconnect after X minutes… Setting Custom Domain Name Server DNS Settings Cloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsLease Time Dhcp ServerIP Pool Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name SsidExtension Channel Changing the Wireless ChannelUsing the Wireless Mode Switch Off802.11e/WMM QoS Switch Using the Broadcast Ssid Feature Protected Mode SwitchUsing the Bandwidth Switch 20MHz onlyUsing the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2 Encryption Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98SE or Me Recommended Web Browser Settings Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Troubleshooting What’s the difference between 802.11g and draft 802.11n? Wireless Comparison ChartTechnical Support F6D4230-4 InformationFCC Statement Federal Communications Commission NoticeEurope-European Union Notice InformationModifications Canada-Industry Canada ICBelkin International, Inc., Limited 1-Year Product Warranty How state law relates to the warranty