Belkin 8820-00034-A user manual Troubleshooting

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Troubleshooting

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Problem:

I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security.

Solution:

If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA.

Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card’s manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.

Supported Operating Systems:

•Windows XP Professional

•Windows XP Home Edition

1.Under Windows XP, click “Start > Control Panel > Network Connections”.

2.Right-clicking on the “Wireless Networks” tab will display the following screen. Ensure the “Use Windows to configure my wireless network settings” check box is checked.

Enhanced Wireless Router

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Contents Enhanced Wireless Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your Enhanced Wireless Router Important Factors for Placement and SetupRouter Placement IntroductionChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsWireless Security Wireless-Computer StatusWired-Computer Status Router/Power StatusModem Status Internet StatusConnections to Wired Computers Gray Reset Button RedResetting the Router Ii. Restoring the Factory DefaultsModem Requirements Connecting and Configuring your RouterSetup Assistant Ethernet USB Connecting and Configuring your Router Setup CD Connecting and Configuring your Router Confirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Connecting and Configuring your Router Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Logging into the Router Logging out of the RouterUnderstanding the Web-Based Advanced User Interface Login/Logout Button Internet-Status IndicatorQuick-Navigation Links Home ButtonLAN Settings Internet SettingsFeatures LanguageSetting your Connection Type Host Name Change WAN MAC AddressISP Gateway Address IP AddressSubnet Mask Setting your ISP Connection Type to PPPoE Password Service NameUser Name IP Assigned by ISPAlternate Setup Method Pptp Password Service IP AddressPptp Account Connection ID OptionalDisconnect after X minutes… L2TP PasswordL2TP Account Setting Custom Domain Name Server DNS Settings Entering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP PoolLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name SsidChanging the Wireless Channel Using the Wireless Mode SwitchExtension Channel OffUsing the Broadcast Ssid Feature Protected Mode Switch Using the Bandwidth Switch802.11e/WMM QoS Switch 20MHz onlyUsing the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2 Encryption Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Choosing an Application Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Downloading a New Version of Firmware Updating the FirmwareChecking for a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98SE or Me Recommended Web Browser Settings Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherSolution TroubleshootingProblem Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Troubleshooting Technical Support Wireless Comparison ChartWhat’s the difference between 802.11g and draft 802.11n? Information FCC StatementF6D4230-4 Federal Communications Commission NoticeInformation ModificationsEurope-European Union Notice Canada-Industry Canada ICBelkin International, Inc., Limited 1-Year Product Warranty How state law relates to the warranty