Belkin 8820-00034-A user manual Can’t connect to the Internet wirelessly

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Troubleshooting

Table of Contents

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Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Make sure the LEDs on the front panel are shown as below:

The “router” LED should be on.

The “modem” LED should be on, and not blinking.

The “internet” LED should be on, and not blinking. * The “wireless” LED should be on, and not blinking.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

Enhanced Wireless Router

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Contents Enhanced Wireless Router Table of Contents Introduction Advantages of a Wireless NetworkImportant Factors for Placement and Setup Placement of your Enhanced Wireless RouterRouter Placement IntroductionCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Product Overview Product FeaturesProduct Overview Setup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWireless-Computer Status Wireless SecurityWired-Computer Status Router/Power StatusInternet Status Modem StatusReset Button Red Connections to Wired Computers GrayResetting the Router Ii. Restoring the Factory DefaultsSetup Assistant Ethernet USB Connecting and Configuring your RouterModem Requirements Connecting and Configuring your Router Setup CD Connecting and Configuring your Router Confirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Requesting Internet Account Info if needed Naming your Wireless NetworkConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Connecting and Configuring your Router Hardware Connections Follow the Quick Installation Guide Alternate Setup MethodLogging into the Router Logging out of the Router Alternate Setup MethodUnderstanding the Web-Based Advanced User Interface Internet-Status Indicator Login/Logout ButtonQuick-Navigation Links Home ButtonInternet Settings LAN SettingsFeatures LanguageSetting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE Service Name PasswordUser Name IP Assigned by ISPAlternate Setup Method Service IP Address Pptp PasswordPptp Account Connection ID OptionalL2TP Account L2TP PasswordDisconnect after X minutes… Setting Custom Domain Name Server DNS Settings Cloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Changing the Wireless Network Name Ssid Configuring the Wireless Network SettingsUsing the Wireless Mode Switch Changing the Wireless ChannelExtension Channel OffUsing the Bandwidth Switch Using the Broadcast Ssid Feature Protected Mode Switch802.11e/WMM QoS Switch 20MHz onlyUsing the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2 Encryption Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting up an Allow Access List Setting MAC Address ControlSetting up a Deny Access List Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSUtilities Restarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98SE or Me Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Recommended Web Browser SettingsProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Troubleshooting What’s the difference between 802.11g and draft 802.11n? Wireless Comparison ChartTechnical Support FCC Statement InformationF6D4230-4 Federal Communications Commission NoticeModifications InformationEurope-European Union Notice Canada-Industry Canada ICBelkin International, Inc., Limited 1-Year Product Warranty How state law relates to the warranty