Star Micronics LC-100+, LC-1011C Appendix a Troubleshooting, Testing the printer, Short test

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Testing the printer 47

Appendix A: Troubleshooting

The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

The printer uses high voltage. Do not attempt any other repair or maintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Testing the printer

There are three different tests you can use: a short test, a long test and a hexadecimal dump.

Short test

❏Make sure that paper is loaded in the printer.

❏Turn the printer off.

❏While holding down the control panel’s ON LINE button, turn the printer on.

The short test prints the version number of the software contained in the printer’s ROM, followed by the current EDS settings of the printer.

Note:

The short test prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen.

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Contents LC-1011C LC-100 + Colour EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Trademark acknowledgments Chapter About this manualContents Using the Printer with MS-DOS Using the EDS ModePaper Handling Page Page Choosing a place for the printer Printer SetupUnpacking the printer General guide Opening the front cover Installing the platen knobInstalling the ribbon cassette Installing the ribbon cassettePrint head shield Ribbon cassette Removing the ribbon cassette Removing the ribbon cassetteConnecting to a power outlet and turning power on and off Installing the paper guideLoading fanfold paper Loading fanfold paperSwing the rear cover back and down until it stops Loading fanfold paper Printing on fanfold paper Unparking fanfold paper Parking fanfold paperConnecting to your computer Using the tear-off functionConnecting to your computer Control Panel Operations Switching between on-line and off-lineLit Indicator Font Name Entering the Font Lock ModeSelecting a font Entering the Pitch Lock Mode Setting the character pitchLit Indicators Meaning Paper eject cut-sheet paper Line feedForm feed fanfold paper Micro feed Setting the top of form positionTear-off function fanfold paper Changing the auto load position Selecting the Quiet Print ModeSaving a macro Initializing the printer Clearing the printer’s bufferAbout EDS Mode settings Using the EDS ModeEntering the EDS Mode Lit Indicator Selected Switch Selecting a switchChanging a switch setting Lit Indicator Selected BankSwitch 1 Emulation Printing the current switch settingsExiting the EDS Mode EDS Mode SettingsSwitch 6 CR Centering Switch 3 RAM UsageSwitch 4 Automatic Sheet Feeder Switch 5 Paper Out DetectorSwitch 4 Auto LF with CR Switch 1 NLQ DirectionSwitch 2 Auto Tear-off Long Switch 3 Line SpacingSwitch 6 Quiet Switch 1 Print ModeSwitch 2 Printable Area Switches 3, 4, 5 Print PitchRibbon Type Switches 1, 2, 3, 4 Page LengthSwitches 5, 6 Ribbon Select LengthCode Switches 1, 2, 3, 4, 5 Code Page/International Character SetInternational Switch 1 NLQ Font SelectionCharacter Set Setting up for printing with MS-DOS Using the Printer with MS-DOSUsing the Printer with MS-DOS Cut-Sheet Paper with Optional Automatic Sheet Feeder Paper HandlingSelecting paper types Cut-Sheet Paper Manual FeedPaper Type Adjusting for paper thicknessThickness Manual sheet feeding Automatic fanfold feedingClearing paper jams Automatic Sheet Feeder SF-10DT Optional AccessoriesInstalling the Automatic Sheet Feeder Automatic Sheet Feeder SF-10DT Loading Paper Automatic Sheet Feeder SF-10DT Serial-to-Parallel Interface Converter Connecting the Interface ConverterFunction Setting the converter’s DIP switchesProtocol Data Length SwitchDOS/Windows Setting ParityTesting the printer Appendix a TroubleshootingShort test Long test Hexadecimal dumpAdjusting the dot alignment Problem Possible Cause Troubleshooting guideTroubleshooting guide Printed on Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Enter the EDS Mode To check the application printer selection Checking system software settings in WindowsTo check the default printer selection To check the driver SetupTo check the port Checking system software settings in MS-DOSAppendix B Specifications Fanfold with push tractor feeder Dimensions and WeightPower Supply Power ConsumptionPin Name Function Appendix C Interface Pin OutsParallel Interface Optional Serial InterfaceStandard Italic Character Set #2 International Character Set Appendix D Character SetsCode Page #852 Latin-2 Code Page #863 Canadian French Code Page #860 Code Page #861 Portuguese IcelandicCode Page #865 Nordic Code Page #3843 Polish Code Page #866 RussianCode Page #3841 Gost-Russian Code Page #3840 IBM-RussianCode Page #3847 Brazil-ABNT Code Page #3844Code Page #3845 Hungarian Code Page #3846 TurkishIBM Special Character Set Code Page #3848 Brazil-ABICOMPCharacter Set #1 Description Mode Ascii Code Font and Character Set Control CommandsAppendix E Printer Control Codes Top/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsBit Image Graphic Commands Special Print Mode CommandsForm Feed and Related Commands Download Character Commands Line Spacing CommandsHorizontal Print Position Control Commands ESC U1 Other CommandsAppendix F Glossary Sanserif Font Prop Pitch Paper Feed Quiet Cond On Line Appendix G Control Panel Operation GuideAUTOEXEC.BAT 45 MS-DOS Page Page Page Page Worldwide Headquarters

LC-100+, LC-1011C specifications

Star Micronics has long been a trusted name in the world of printing technology, renowned for its innovative solutions that cater to various business needs. Among their popular offerings are the LC-1011C and LC-100+ models, which are designed to provide reliable and efficient printing, particularly in the retail, hospitality, and gaming industries.

One of the standout features of the LC-1011C is its compact design, which allows it to fit seamlessly into any workspace. Despite its small footprint, this model is packed with advanced capabilities that make it a powerful tool for businesses. Its high-speed printing technology ensures that receipts, tickets, and labels are produced rapidly without compromising quality, helping to enhance overall productivity.

The LC-1011C is equipped with advanced thermal print technology, which not only reduces energy consumption but also provides smudge-proof, water-resistant prints. This is particularly beneficial in environments where durability is a concern. Additionally, the printer boasts a user-friendly interface and easy-to-load paper design, making it suitable for operators of all experience levels.

In comparison, the LC-100+ model enhances the features of its predecessor with additional capabilities designed for modern businesses. It supports a wider range of media types, including multi-layer receipts and custom-sized tickets. This flexibility allows businesses to tailor their printing needs based on specific operational requirements.

Both models utilize Star Micronics’ versatile communication interfaces, including USB, Bluetooth, and Ethernet options, ensuring compatibility with various devices and systems. This connectivity enables easy integration into existing point-of-sale systems and enhances workflow efficiency.

Another key characteristic of the LC-1011C and LC-100+ is their robust build quality. Constructed to withstand the rigors of everyday use, these printers are designed for longevity, reducing the need for frequent replacements and thus lowering total cost of ownership.

In conclusion, the Star Micronics LC-1011C and LC-100+ printers stand out in the market due to their combination of compact design, advanced printing technology, versatile media support, and robust connectivity options. These features make them ideal choices for businesses seeking reliable, efficient, and user-friendly printing solutions. Whether in a bustling retail environment or a busy kitchen, these printers deliver exceptional performance that can keep pace with the demands of modern operations.
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