Q:Why does a series of broad vertical white line appears through out the image?
A:A likely issue is that the CMOS sensor becomes overloaded when the light source is too bright such as direct exposure to sunlight or halogen light. You need to reposition the Internet Camera into a more shaded area immediately as this will damage the CMOS sensor.
Q:Noisy images occur how can I solve the problem?
A1: The video images might be noisy if the Internet Camera is used is a very low light environment. To solve this issue you need more lighting.
A2: There might be transmission interference make sure there are no other devices on the network that will affect the transmission.
Q:There is poor image quality, how can I improve the image? A1: A probable cause might be the incorrect display properties configuration for your desktop. You need to open the Display Properties on your desktop and configure your display to show at least 65’000 colors for example at least
Note:
Applying only 16 or 256 colors on your computer will produce dithering artifacts in the image.
A2: The configuration on the Internet Camera image display is incorrect. Through the Web Configuration Image section you need to adjust the image related parameter for improve images such as brightness, contrast, hue and light frequency. Please refer to the Web Configuration section for detail information.
Q:There are no images available through the web browser?
A:The ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. Alternatively, you can use the Java Applet for viewing the required images.
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