Wireless LAN Connection Is Lost
The wireless LAN adapter in the pen tablet is designed to send and receive signals reliably under most conditions. Occasionally, the signal is interrupted. This could happen when the Point 1600 pen tablet is too far from an access point, or the signal is physically obstructed by factors such as the material in the structure of the building.
If the pen tablet pauses transmission and does not appear to be resuming transmission, try moving the pen tablet away from the immediate area until the signal resumes. If moving the pen tablet does not solve the transmission problem, or if this problem typically occurs in a specific location, contact your local help desk or reseller.
Cursor Is Not Tracking Pen
If the cursor on the screen is not accurately tracking the pen or appears to be misaligned with the pen, calibrate the pen. See “Calibrating the Pen” earlier in this chapter for details.
Audio Volume Is Too Low
If the audio volume on your pen tablet speaker or external headphones is too low, check the following:
•Ensure that the volume level, set with the Speaker Volume Hotpad, is set to an audible level.
•Ensure that any volume control in your audio software is set to an audible level.
•The audio volume control in your operating system may be muted.
Care, Maintenance, and Troubleshooting |