Fujitsu C1410 manual Troubleshooting the Wlan, Unavailable, Network, Connection

Page 102

clio.book Page 92 Friday, June 2, 2006 10:37 AM

L i f e B o o k C 1 4 0 0 S e r i e s N o t e b o o k - A p p e n d i x

Troubleshooting the WLAN

TROUBLESHOOTING

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and network

network

name (SSID) or

keys (WEP) of all computers to be connected have been configured

connection

network key

correctly. SSID’s and WEP key values must be identical on each machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID)

 

 

and network key to the same values as those of the access point.

 

 

Set the Network Authentication value identically to that of the Access

 

 

Point (See Configuration Using Intel PROSet for Wireless Utility on

 

 

page 88 for more information). Please consult your network adminis-

 

 

trator for this value, if necessary.

 

 

 

 

Weak received signal

Ad hoc connection: Retry connection after shortening the distance to

 

strength and/or link

the destination computer or removing any obstacles for better sight.

 

quality

Access Point (Infrastructure) connection: Retry connection after short-

 

 

 

 

ening the distance to the access point or removing any obstacles for

 

 

better sight.

 

 

To check the wave condition, refer to the following page: “Confirming

 

 

the status of the radio waves” on page 91.

 

 

 

 

The WLAN device

Check if the wireless switch is turned ON. Also verify “Disable Radio” is

 

has been deactivated

not checked in “Network setting” window.

 

or disabled

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

connected is turned

 

 

off

 

 

 

 

 

RF interference from

The use of identical or overlapping RF channels can cause interference

 

Access Points or

with the operation of the WLAN device. Change the channel of your

 

other wireless

Access Point to a channel that does not overlap with the interfering

 

networks

device.

 

 

 

 

Wireless network

Re-check your Network Authentication, Encryption, and Security

 

authentication has

settings. Incorrectly configured security settings such as an incorrectly

 

failed

typed WEP key, a mis-configured LEAP username, or an incorrectly

 

 

chosen authentication method will cause the LAN device to associate

 

 

but not authenticate to the wireless network.

 

 

 

 

Incorrectly

Recheck the configuration of your network settings.

 

configured network

For the method of checking, refer to the following page:·“Connection to

 

settings

 

the Network” on page 89.

 

 

 

 

 

 

Incorrect IP address

This only applies to networks using static IP addresses. Please contact

 

configuration

your network administrator for the correct settings.

 

 

 

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Contents User’s Guide Clio.book Page 2 Friday, June 2, 2006 1037 AM Copyright and Trademark Information Declaration of ConformityAccording to FCC Part Responsible Party Name Important Safety Instructions For Authorized Repair Technicians OnlySystem Disposal Table of Contents Troubleshooting System Specifications Clio.book Page 8 Friday, June 2, 2006 1037 AM Preface Clio.book Page 2 Friday, June 2, 2006 1037 AM About this Guide Limited WarrantyPreface Fujitsu Contact InformationF e B o o k C 1 4 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Clio.book Page 4 Friday, June 2, 2006 1037 AM Overview UnpackingTOP Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components Back Panel Components Lithium ion Battery Bay Port Replicator ConnectorMain Unit and Configuration Label Memory Upgrade/Wireless Device CompartmentBattery Level Indicators Status Indicator PanelPower Indicator External Power IndicatorOptical Drive Access Indicator Battery Charging IndicatorsWLAN/BLUETOOTH Antenna on Indicator PC Card Access IndicatorNumeric Keypad Using the KeyboardKeyboard Windows KeysFunction Keys Clicking DOUBLE-CLICKINGTouchpad Control Adjustment DraggingScrolling Volume Control Controlling the VolumeCold-swapping Removing and Installing Modular DevicesModular Bay Devices Hot-swappingConfiguring the Application Panel Mode ButtonApplication Launch Media Player Buttons Using the Media Player To use the desktop control panel Application Panel SetupDesktop Control Panel Click on Lifebook Application PanelClio.book Page 22 Friday, June 2, 2006 1037 AM Getting Started Clio.book Page 24 Friday, June 2, 2006 1037 AM Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterDisplay Panel Adjusting Display Panel BrightnessUsing the Keyboard Opening the Display PanelHard Disk Drive Passwords Power onBoot Sequence Bios Setup UtilityRegistering Your Lifebook Notebook Booting the SystemBios Guide Registering Windows with MicrosoftSuspend Mode Power ManagementPOWER/SUSPEND/RESUME Button Hibernation SAVE-TO-DISK FeatureHard Disk Timeout Display TimeoutPower OFF Windows Power ManagementUser-Installable Features Clio.book Page 32 Friday, June 2, 2006 1037 AM Lithium ion Battery Low Battery StateRecharging the Batteries Cold-swapping Batteries Replacing the BatteryShorted Batteries Hot-swapping BatteriesOptical Drive Media Player SoftwareLoading Media on Your Drive Removing Media Using the Media Player SoftwareUsing the Media Player Control Panel Starting a DVD Movie DVD Models onlyTo Watch a Movie on Battery Power Using Dolby HeadphoneUsing Media Player on Battery Power Exiting the Media PlayerPreparing a Disk for USE External USB Floppy Disk DriveLoading a Disk Ejecting a DiskSecure Digital Card Removing AN SD CardInserting SD Cards Inserting PC Cards Removing PC CardsInserting Expresscards Removing Expresscards ExpressCard Slot top slotInstalling Memory Upgrade Modules To Remove a Memory Upgrade ModuleReplace the cover and reinstall the screw 11. Removing a Memory Upgrade Module Checking the Memory CapacityModem RJ-11 Telephone Jack Select Open Volume Select Option/PropertiesDevice Ports Internal LAN RJ-45 JackUniversal Serial BUS Ports Serial PortDocking Port Infrared PortMICROPHONE/LINE-IN Jack Ieee 1394 PortHEADPHONE/LINE-OUT Jack External Video PortTroubleshooting Clio.book Page 48 Friday, June 2, 2006 1037 AM Specific Problems TroubleshootingIdentifying the Problem Using the Troubleshooting TableAudio Problems Troubleshooting TableProblem DVD/CD-RW/CD-ROM Drive ProblemsKeyboard or Mouse Problems Port Replicator ProblemsHard Drive Problems Push the Power/Suspend/Resume buttonParallel, Serial, and USB Device Problems Memory ProblemsModem Problems PC Card ProblemsFrom another power source or replace that battery Power FailuresIndicating a short, remove that battery and operate Power adapter to operate until a battery is chargedShutdown and Startup Problems Utility on page 27 for more informationAn error message is Your notebook appears to Bios setup changes were notVideo Problems Miscellaneous Problems Your external monitor is notPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesBoot Priority Change Restoring Your PRE-INSTALLED SoftwareRe-Installing Individual Drivers and Applications Restoring the Factory ImageCheck for updates now Automatically Downloading Driver UpdatesProcedure About Fujitsu Driver UpdateCare and Maintenance Clio.book Page 62 Friday, June 2, 2006 1037 AM Some tips for looking after the notebook and its devices Care and MaintenanceCleaning your LifeBook notebook Caring for your LifeBook notebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD/CD-R Media CarePC CARDS/EXPRESSCARDS Caring for your Optical DriveClio.book Page 66 Friday, June 2, 2006 1037 AM System Specifications Clio.book Page 68 Friday, June 2, 2006 1037 AM Specifications Dimensions and Weight FeaturesPower KeyboardPopular Accessories PRE-INSTALLED Software Environmental RequirementsLearning about Your Software Microsoft Windows XP Professional Operating System OptionsMicrosoft Windows XP Home Microsoft Small Business Edition SBEGlossary Clio.book Page 74 Friday, June 2, 2006 1037 AM Glossary Disk Default ValueData Disk DriveInfrared Lithium ion BatteryPort InfrastructureModem MemoryMHz MonauralRAM Module ResetStatus Indicator RestartExtended VGA Wi-Fi CompatibleWrite Protect Zip DriveRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix Clio.book Page 84 Friday, June 2, 2006 1037 AM FCC Regulatory Information Before Using the Wireless LAN Wireless LAN ModesDeactivating the Wlan Device Deactivation using the Wireless On/Off SwitchDeactivation using Intel PROSet for Wireless Utility Activating the Wlan DeviceProcedure Configuration of the Wlan DeviceConfiguration Using Intel Proset for Wireless Utility Flow of OperationsConnection to the Network Setting the networkSetting TCP/IP Confirming the computer and work group namesSetting the file-sharing function Setting the sharing functionSetting the Microsoft network-sharing service Setting the printer-sharing functionConfirming connection Confirming the status of the radioUnavailable Troubleshooting the WlanTroubleshooting NetworkWireless LAN Glossary GlossarySubnet mask Ssid Service Set IdentifierWi-Fi TCP/IP Transmission Control Protocol/Internet ProtocolIP address information About IP AddressesWlan Specifications SpecificationsWhere to Find Information About Bluetooth Using the Bluetooth DeviceWhat is Bluetooth WarrantyClio.book Page 98 Friday, June 2, 2006 1037 AM Index DC Power Jack Device Ports Dimm Disk CareEmergency tray release Error Messages ExpressCards External Video Port FDUPower Fujitsu Driver Update Utility Function KeyHard Disk Timeout Hard Disk DrivePower On Self Test Power/Suspend/Resume Button Touchpad Pointing Device Troubleshooting UnpackingWireless LAN Clio.book Page 102 Friday, June 2, 2006 1037 AM