Fujitsu C1410 manual Troubleshooting

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clio.book Page 6 Friday, June 2, 2006 10:37 AM

L i f e B o o k C 1 4 0 0 S e r i e s N o t e b o o k

Starting Your LifeBook Notebook

Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hard Disk Drive Passwords. . . . . . . . . . . . . . . . . 27 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 27 Booting the System . . . . . . . . . . . . . . . . . . . . . . 28 Registering Your LifeBook notebook . . . . . . . . . 28 Installing Click Me!. . . . . . . . . . . . . . . . . . . . . . . 28

Power Management

Power/Suspend/Resume Button. . . . . . . . . . . . . 29

Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hibernation (Save-to-Disk) Feature . . . . . . . . . . 29

Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 30

Hard Disk Timeout . . . . . . . . . . . . . . . . . . . . . . . 30

Windows Power Management . . . . . . . . . . . . . . 30

Restarting the System. . . . . . . . . . . . . . . . . . . . . 30

Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4

USER-INSTALLABLE FEATURES

Lithium ion Battery

Recharging the Batteries. . . . . . . . . . . . . . . . . . . 33 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . 34

Optical Drive

Media Player Software . . . . . . . . . . . . . . . . . . . . 35 Loading Media on Your Drive . . . . . . . . . . . . . . 35 Removing Media . . . . . . . . . . . . . . . . . . . . . . . . 36 Using the Media Player Software . . . . . . . . . . . . 36 Using Dolby™ Headphone. . . . . . . . . . . . . . . . . 37 Using Media Player on Battery Power . . . . . . . . 37

External USB Floppy Disk Drive

Loading a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Ejecting a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Preparing a Disk for Use. . . . . . . . . . . . . . . . . . . 38

Secure Digital Card

inserting SD Cards . . . . . . . . . . . . . . . . . . . . . . . 39 Removing An SD Card . . . . . . . . . . . . . . . . . . . . 39

PC Cards/ExpressCards™

inserting PC Cards . . . . . . . . . . . . . . . . . . . . . . . 40 Removing PC Cards . . . . . . . . . . . . . . . . . . . . . . 40 inserting ExpressCards . . . . . . . . . . . . . . . . . . . . 40 Removing ExpressCards . . . . . . . . . . . . . . . . . . . 41

Memory Upgrade Module

Installing Memory Upgrade Modules . . . . . . . . . 42

To Remove a Memory Upgrade Module . . . . . . 42

Checking the Memory Capacity . . . . . . . . . . . . . 43

Device Ports

Modem (RJ-11) Telephone Jack . . . . . . . . . . . . . 44

Internal LAN (RJ-45) Jack. . . . . . . . . . . . . . . . . . 44

Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Docking Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Universal Serial Bus Ports . . . . . . . . . . . . . . . . . . 45

Infrared Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

IEEE 1394 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Headphone/Line-Out Jack. . . . . . . . . . . . . . . . . 46

Microphone/Line-In Jack . . . . . . . . . . . . . . . . . . 46

External Video Port . . . . . . . . . . . . . . . . . . . . . . 46

5

TROUBLESHOOTING

Troubleshooting

Identifying the Problem . . . . . . . . . . . . . . . . . . . 49

Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting Table . . . . . . . . . . . . . . . . . . . . 50

Power On Self Test Messages . . . . . . . . . . . . . . 57

Emergency Media Player Drive Tray Release . . . 58

Modem Result Codes. . . . . . . . . . . . . . . . . . . . . 58

Restoring Your Pre-installed Software . . . . . . . . 59

Restoring the Factory Image . . . . . . . . . . . . . . . 59

Automatically Downloading Driver Updates. . . . 60

6

CARE AND MAINTENANCE

Care and Maintenance

Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Floppy Disks and Drives . . . . . . . . . . . . . . . . . . . 64

Media Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

PC Cards/ExpressCards . . . . . . . . . . . . . . . . . . . 65

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Contents User’s Guide Clio.book Page 2 Friday, June 2, 2006 1037 AM Copyright and Trademark Information Declaration of ConformityAccording to FCC Part Responsible Party Name Important Safety Instructions For Authorized Repair Technicians OnlySystem Disposal Table of Contents Troubleshooting System Specifications Clio.book Page 8 Friday, June 2, 2006 1037 AM Preface Clio.book Page 2 Friday, June 2, 2006 1037 AM About this Guide Limited WarrantyPreface Fujitsu Contact InformationF e B o o k C 1 4 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Clio.book Page 4 Friday, June 2, 2006 1037 AM Overview UnpackingTOP Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components Back Panel Components Lithium ion Battery Bay Port Replicator ConnectorMain Unit and Configuration Label Memory Upgrade/Wireless Device CompartmentBattery Level Indicators Status Indicator PanelPower Indicator External Power IndicatorOptical Drive Access Indicator Battery Charging IndicatorsWLAN/BLUETOOTH Antenna on Indicator PC Card Access IndicatorNumeric Keypad Using the KeyboardKeyboard Windows KeysFunction Keys Clicking DOUBLE-CLICKINGTouchpad Control Adjustment DraggingScrolling Volume Control Controlling the VolumeCold-swapping Removing and Installing Modular DevicesModular Bay Devices Hot-swappingConfiguring the Application Panel Mode ButtonApplication Launch Media Player Buttons Using the Media Player To use the desktop control panel Application Panel SetupDesktop Control Panel Click on Lifebook Application PanelClio.book Page 22 Friday, June 2, 2006 1037 AM Getting Started Clio.book Page 24 Friday, June 2, 2006 1037 AM Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterDisplay Panel Adjusting Display Panel BrightnessUsing the Keyboard Opening the Display PanelHard Disk Drive Passwords Power onBoot Sequence Bios Setup UtilityRegistering Your Lifebook Notebook Booting the SystemBios Guide Registering Windows with MicrosoftSuspend Mode Power ManagementPOWER/SUSPEND/RESUME Button Hibernation SAVE-TO-DISK FeatureHard Disk Timeout Display TimeoutPower OFF Windows Power ManagementUser-Installable Features Clio.book Page 32 Friday, June 2, 2006 1037 AM Lithium ion Battery Low Battery StateRecharging the Batteries Cold-swapping Batteries Replacing the BatteryShorted Batteries Hot-swapping BatteriesOptical Drive Media Player SoftwareLoading Media on Your Drive Removing Media Using the Media Player SoftwareUsing the Media Player Control Panel Starting a DVD Movie DVD Models onlyTo Watch a Movie on Battery Power Using Dolby HeadphoneUsing Media Player on Battery Power Exiting the Media PlayerPreparing a Disk for USE External USB Floppy Disk DriveLoading a Disk Ejecting a DiskSecure Digital Card Removing AN SD CardInserting SD Cards Inserting PC Cards Removing PC CardsInserting Expresscards Removing Expresscards ExpressCard Slot top slotInstalling Memory Upgrade Modules To Remove a Memory Upgrade ModuleReplace the cover and reinstall the screw 11. Removing a Memory Upgrade Module Checking the Memory CapacityModem RJ-11 Telephone Jack Select Open Volume Select Option/PropertiesDevice Ports Internal LAN RJ-45 JackUniversal Serial BUS Ports Serial PortDocking Port Infrared PortMICROPHONE/LINE-IN Jack Ieee 1394 PortHEADPHONE/LINE-OUT Jack External Video PortTroubleshooting Clio.book Page 48 Friday, June 2, 2006 1037 AM Specific Problems TroubleshootingIdentifying the Problem Using the Troubleshooting TableAudio Problems Troubleshooting TableProblem DVD/CD-RW/CD-ROM Drive ProblemsKeyboard or Mouse Problems Port Replicator ProblemsHard Drive Problems Push the Power/Suspend/Resume buttonParallel, Serial, and USB Device Problems Memory ProblemsModem Problems PC Card ProblemsFrom another power source or replace that battery Power FailuresIndicating a short, remove that battery and operate Power adapter to operate until a battery is chargedShutdown and Startup Problems Utility on page 27 for more informationAn error message is Your notebook appears to Bios setup changes were notVideo Problems Miscellaneous Problems Your external monitor is notPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesBoot Priority Change Restoring Your PRE-INSTALLED SoftwareRe-Installing Individual Drivers and Applications Restoring the Factory ImageCheck for updates now Automatically Downloading Driver UpdatesProcedure About Fujitsu Driver UpdateCare and Maintenance Clio.book Page 62 Friday, June 2, 2006 1037 AM Some tips for looking after the notebook and its devices Care and MaintenanceCleaning your LifeBook notebook Caring for your LifeBook notebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD/CD-R Media CarePC CARDS/EXPRESSCARDS Caring for your Optical DriveClio.book Page 66 Friday, June 2, 2006 1037 AM System Specifications Clio.book Page 68 Friday, June 2, 2006 1037 AM Specifications Dimensions and Weight FeaturesPower KeyboardPopular Accessories PRE-INSTALLED Software Environmental RequirementsLearning about Your Software Microsoft Windows XP Professional Operating System OptionsMicrosoft Windows XP Home Microsoft Small Business Edition SBEGlossary Clio.book Page 74 Friday, June 2, 2006 1037 AM Glossary Disk Default ValueData Disk DriveInfrared Lithium ion BatteryPort InfrastructureModem MemoryMHz MonauralRAM Module ResetStatus Indicator RestartExtended VGA Wi-Fi CompatibleWrite Protect Zip DriveRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix Clio.book Page 84 Friday, June 2, 2006 1037 AM FCC Regulatory Information Before Using the Wireless LAN Wireless LAN ModesDeactivating the Wlan Device Deactivation using the Wireless On/Off SwitchDeactivation using Intel PROSet for Wireless Utility Activating the Wlan DeviceProcedure Configuration of the Wlan DeviceConfiguration Using Intel Proset for Wireless Utility Flow of OperationsConnection to the Network Setting the networkSetting TCP/IP Confirming the computer and work group namesSetting the file-sharing function Setting the sharing functionSetting the Microsoft network-sharing service Setting the printer-sharing functionConfirming connection Confirming the status of the radioUnavailable Troubleshooting the WlanTroubleshooting NetworkWireless LAN Glossary GlossarySubnet mask Ssid Service Set IdentifierWi-Fi TCP/IP Transmission Control Protocol/Internet ProtocolIP address information About IP AddressesWlan Specifications SpecificationsWhere to Find Information About Bluetooth Using the Bluetooth DeviceWhat is Bluetooth WarrantyClio.book Page 98 Friday, June 2, 2006 1037 AM Index DC Power Jack Device Ports Dimm Disk CareEmergency tray release Error Messages ExpressCards External Video Port FDUPower Fujitsu Driver Update Utility Function KeyHard Disk Timeout Hard Disk DrivePower On Self Test Power/Suspend/Resume Button Touchpad Pointing Device Troubleshooting UnpackingWireless LAN Clio.book Page 102 Friday, June 2, 2006 1037 AM