Fujitsu C1410 manual Troubleshooting Table, Audio Problems, DVD/CD-RW/CD-ROM Drive Problems

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L i f e B o o k C 1 4 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 50 DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 50 Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 51 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 51 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 51 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 51 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52

Problem

Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 52 Parallel, Serial and USB Device Problems . . . . . page 52 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 53 Shutdown and Startup Problems . . . . . . . . . . . . page 54 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 55 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 56

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings are

Set the BIOS setup utility to the default values within

 

incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 27 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

 

The speakers have been muted

Click on the Volume icon in the tool tray on the

 

using the Volume icon in the

bottom right of the screen. (It looks like a speaker).

 

system tray.

If the Mute box is checked, click on it to uncheck it.

 

 

 

DVD/CD-RW/CD-ROM Drive Problems

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Replace the disc in the tray.

recognize DVD/CD-RW/

optical drive tray.

 

CD-ROM’s.

 

 

The disc is not pushed down

Open optical drive tray and re-install the disc

 

 

onto center circle of the drive.

properly.

 

 

 

 

Optical drive tray is not

Push on the front of the optical drive tray until it

 

latched shut.

latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 35 for more information.)

 

installed.

 

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for DVD/CD-RW/CD-

the same as the one used by the operating system.

 

ROM in the application.

When the operating system is booted from a DVD/

 

 

CD, drive designations are automatically adjusted.

 

 

Note that the drive designation can be changed with

 

 

the Disk Management tool located at Administrative

 

 

Tools -> Computer Management.

 

 

 

 

Windows DVD/CD-RW/CD-

Start the optical drive from the desktop or applica-

 

ROM auto insertion function

tion software or re-enable the Windows DVD/CD-

 

is disabled.

RW/CD-ROM auto insertion function.

 

 

 

LifeBook notebook fails to

The disc is dirty or defective.

Wipe the disc. If it still will not work try another disc

recognize a disc.

 

in the drive.

 

 

 

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Contents User’s Guide Clio.book Page 2 Friday, June 2, 2006 1037 AM Copyright and Trademark Information Declaration of ConformityAccording to FCC Part Responsible Party Name Important Safety Instructions For Authorized Repair Technicians OnlySystem Disposal Table of Contents Troubleshooting System Specifications Clio.book Page 8 Friday, June 2, 2006 1037 AM Preface Clio.book Page 2 Friday, June 2, 2006 1037 AM Limited Warranty PrefaceAbout this Guide Fujitsu Contact InformationF e B o o k C 1 4 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Clio.book Page 4 Friday, June 2, 2006 1037 AM Overview UnpackingTOP Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components Back Panel Components Port Replicator Connector Main Unit and Configuration LabelLithium ion Battery Bay Memory Upgrade/Wireless Device CompartmentStatus Indicator Panel Power IndicatorBattery Level Indicators External Power IndicatorBattery Charging Indicators WLAN/BLUETOOTH Antenna on IndicatorOptical Drive Access Indicator PC Card Access IndicatorUsing the Keyboard KeyboardNumeric Keypad Windows KeysFunction Keys Clicking DOUBLE-CLICKINGTouchpad Control Adjustment DraggingScrolling Volume Control Controlling the VolumeRemoving and Installing Modular Devices Modular Bay DevicesCold-swapping Hot-swappingConfiguring the Application Panel Mode ButtonApplication Launch Media Player Buttons Using the Media Player Application Panel Setup Desktop Control PanelTo use the desktop control panel Click on Lifebook Application PanelClio.book Page 22 Friday, June 2, 2006 1037 AM Getting Started Clio.book Page 24 Friday, June 2, 2006 1037 AM Power Sources Connecting the Power AdaptersConnecting the AC Adapter Connecting the Optional Auto/Airline AdapterAdjusting Display Panel Brightness Using the KeyboardDisplay Panel Opening the Display PanelPower on Boot SequenceHard Disk Drive Passwords Bios Setup UtilityBooting the System Bios GuideRegistering Your Lifebook Notebook Registering Windows with MicrosoftPower Management POWER/SUSPEND/RESUME ButtonSuspend Mode Hibernation SAVE-TO-DISK FeatureDisplay Timeout Power OFFHard Disk Timeout Windows Power ManagementUser-Installable Features Clio.book Page 32 Friday, June 2, 2006 1037 AM Lithium ion Battery Low Battery StateRecharging the Batteries Replacing the Battery Shorted BatteriesCold-swapping Batteries Hot-swapping BatteriesOptical Drive Media Player SoftwareLoading Media on Your Drive Using the Media Player Software Using the Media Player Control PanelRemoving Media Starting a DVD Movie DVD Models onlyUsing Dolby Headphone Using Media Player on Battery PowerTo Watch a Movie on Battery Power Exiting the Media PlayerExternal USB Floppy Disk Drive Loading a DiskPreparing a Disk for USE Ejecting a DiskSecure Digital Card Removing AN SD CardInserting SD Cards Inserting PC Cards Removing PC CardsInserting Expresscards Removing Expresscards ExpressCard Slot top slotInstalling Memory Upgrade Modules To Remove a Memory Upgrade ModuleReplace the cover and reinstall the screw 11. Removing a Memory Upgrade Module Checking the Memory CapacitySelect Open Volume Select Option/Properties Device PortsModem RJ-11 Telephone Jack Internal LAN RJ-45 JackSerial Port Docking PortUniversal Serial BUS Ports Infrared PortIeee 1394 Port HEADPHONE/LINE-OUT JackMICROPHONE/LINE-IN Jack External Video PortTroubleshooting Clio.book Page 48 Friday, June 2, 2006 1037 AM Troubleshooting Identifying the ProblemSpecific Problems Using the Troubleshooting TableTroubleshooting Table ProblemAudio Problems DVD/CD-RW/CD-ROM Drive ProblemsPort Replicator Problems Hard Drive ProblemsKeyboard or Mouse Problems Push the Power/Suspend/Resume buttonMemory Problems Modem ProblemsParallel, Serial, and USB Device Problems PC Card ProblemsPower Failures Indicating a short, remove that battery and operateFrom another power source or replace that battery Power adapter to operate until a battery is chargedShutdown and Startup Problems Utility on page 27 for more informationAn error message is Your notebook appears to Bios setup changes were notVideo Problems Miscellaneous Problems Your external monitor is notPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesRestoring Your PRE-INSTALLED Software Re-Installing Individual Drivers and ApplicationsBoot Priority Change Restoring the Factory ImageAutomatically Downloading Driver Updates ProcedureCheck for updates now About Fujitsu Driver UpdateCare and Maintenance Clio.book Page 62 Friday, June 2, 2006 1037 AM Care and Maintenance Cleaning your LifeBook notebookSome tips for looking after the notebook and its devices Caring for your LifeBook notebookBatteries Floppy Disks and DrivesMedia Care PC CARDS/EXPRESSCARDSCaring for your Media DVD/CD/CD-R Caring for your Optical DriveClio.book Page 66 Friday, June 2, 2006 1037 AM System Specifications Clio.book Page 68 Friday, June 2, 2006 1037 AM Specifications Features PowerDimensions and Weight KeyboardPopular Accessories PRE-INSTALLED Software Environmental RequirementsLearning about Your Software Operating System Options Microsoft Windows XP HomeMicrosoft Windows XP Professional Microsoft Small Business Edition SBEGlossary Clio.book Page 74 Friday, June 2, 2006 1037 AM Glossary Default Value DataDisk Disk DriveLithium ion Battery PortInfrared InfrastructureMemory MHzModem MonauralReset Status IndicatorRAM Module RestartWi-Fi Compatible Write ProtectExtended VGA Zip DriveRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix Clio.book Page 84 Friday, June 2, 2006 1037 AM FCC Regulatory Information Before Using the Wireless LAN Wireless LAN ModesDeactivation using the Wireless On/Off Switch Deactivation using Intel PROSet for Wireless UtilityDeactivating the Wlan Device Activating the Wlan DeviceConfiguration of the Wlan Device Configuration Using Intel Proset for Wireless UtilityProcedure Flow of OperationsSetting the network Setting TCP/IPConnection to the Network Confirming the computer and work group namesSetting the sharing function Setting the Microsoft network-sharing serviceSetting the file-sharing function Setting the printer-sharing functionConfirming connection Confirming the status of the radioTroubleshooting the Wlan TroubleshootingUnavailable NetworkWireless LAN Glossary GlossarySsid Service Set Identifier Wi-FiSubnet mask TCP/IP Transmission Control Protocol/Internet ProtocolIP address information About IP AddressesWlan Specifications SpecificationsUsing the Bluetooth Device What is BluetoothWhere to Find Information About Bluetooth WarrantyClio.book Page 98 Friday, June 2, 2006 1037 AM DC Power Jack Device Ports Dimm Disk Care Emergency tray release Error Messages ExpressCardsIndex External Video Port FDUFujitsu Driver Update Utility Function Key Hard Disk TimeoutPower Hard Disk DrivePower On Self Test Power/Suspend/Resume Button Touchpad Pointing Device Troubleshooting UnpackingWireless LAN Clio.book Page 102 Friday, June 2, 2006 1037 AM