IBM 6274, 2283 manual Troubleshooting procedure, Is an error message displayed?

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Troubleshooting procedure

Use this procedure as a starting point for problem identification.

1.To begin troubleshooting, perform the following steps:

a.Remove all diskettes and discs from the drives.

b.Turn off the computer and wait a few seconds.

c.Turn on any attached devices; then, turn on the computer.

d.Wait the normal amount of time for the first window of your application or the operating system to be displayed.

Is either the Windows desktop or the first screen of your application program displayed?

No - Continue at step 2.

Yes - The power-on self-test (POST) did not detect a problem. Further diagnostic testing is required. Go to “Running the IBM Enhanced Diagnostics program” on page 66 and run the diagnostic programs. If you are unable to run the diagnostic programs or if the diagnostic programs do not detect an error, go to “Device troubleshooting charts” on page 48.

2.You have an unreadable display or an error message is displayed.

Is an error message displayed?

No - Continue at step 3 on page 44.

Yes - Refer to “POST error codes” on page 45 and look for the error message; then return here.

Is the error message in this table?

No - The message might be from your software. Refer to documentation for your application program.

Yes - Continue at step 4.

3.Go to “Device troubleshooting charts” on page 48. Find the symptom that best describes the problem, and take the appropriate action. If the problem persists, have the computer serviced.

44User Guide

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Contents IBM Page Contents Iv User Guide Index Vi User Guide Safety notices To connect To disconnectLithium battery notice Connexion DéconnexionModem safety information Consignes de sécurité relatives au modemLaser compliance statement Remove the drive coversSafety notices Xii User Guide About this book Conventions used in this bookAccess IBM Related informationProduct overview Identifying your computerMicroprocessor Hardware featuresMemory Power System management featuresKeyboard and mouse features Security featuresSoftware IBM preinstalled softwareAccess IBM Additional softwareSelecting a location for your computer Setting up your computerBefore you begin Comfort Arranging your workspaceGlare and lighting Air circulation Electrical outlets and cable lengthsConnecting cables USB connectorsAudio connectors Other connectorsStarting the computer Controls and status indicators Operating and caring for your computerStarting your computer Shutting down the computer Using the Rapid Access keyboardClick Shut Down... or Turn off computer in Windows XP Customizing a Rapid Access Button Rapid Access Wireless keyboard and mouseOperating and caring for your computer Using the IBM ScrollPoint mouse Accessing the optical drive Using an optical drive Handling a discInserting and removing a disc Controlling volume Using video featuresUsing audio features Video device driversUsing power-management features Recording and playing back soundUsing the power button Using the Windows Start menuUsing the Standby button on the keyboard Setting power schemesLocking the cover Using security featuresLocking the keyboard Basics Cleaning your computer and keyboardTaking care of your computer Monitor and screenOperating and caring for your computer Moving your computer Using the IBM Setup Utility program Starting and using the IBM Setup Utility programViewing and changing settings Main Devices Startup Advanced Security Power ExitUsing passwords Exiting from the IBM Setup Utility programUser password Using Security Profile by Device Administrator passwordSetting, changing, and deleting a password Select Security Profile by Device and press EnterStartup sequence Other settings in the IBM Setup Utility programChanging the startup sequence User Guide Installing options Handling static-sensitive devicesAvailable options Backing up configuration settingsTools required Component locations System boardDisconnecting cables Removing the rear cover Installing an adapter Removing the hard disk drive Installing memory Replace the hard disk drive Replace the rear cover Removing the optical drive Troubleshooting Is an error message displayed? Troubleshooting procedureIs the error message in this table? Power-on self-test Post Post error codesCode Description Action Code Description Action Device troubleshooting charts Problem type Go to Audio problems Symptom ActionOptical drive problems DVD disc problems Display/monitor problems General problemsIntermittent problems Rapid Access IIIe Keyboard problems Rapid Access Wireless Keyboard problems ScrollPoint III Mouse problems ScrollPoint Wireless Mouse problems Memory problems Modem problems Symptom Action AT&F Optional-device problems Universal Serial Bus USB problems Software problemsIBM Enhanced Diagnostics Creating an IBM Enhanced Diagnostics diskette Select Downloadable filesReplacing the battery Running the IBM Enhanced Diagnostics programTo run diagnostics from the Product Recovery CD or program Troubleshooting User Guide Getting information Getting information, help, and serviceUsing the World Wide Web Getting information by faxUsing the documentation and diagnostic programs Getting help and serviceCalling for service Getting information, help, and service Other services Country Telephone numberPurchasing additional services User Guide General notices Processing date data TrademarksIndex User Guide Volume Wireless Keyboard 8, 14 mouse 8, 14 receiver 8 User Guide 23P1170 IBM@

2283, 6274 specifications

The IBM 2283 and 6274, pivotal components of the IBM family of products, represent a significant leap in technological advancement and efficiency in enterprise computing. Designed with the modern business environment in mind, these models are crafted to address a variety of data processing needs, making them indispensable to organizations striving for operational efficiency.

The IBM 2283 is primarily recognized as a high-performance printer that caters to the printing demands of large enterprises. One of its notable features is the ability to produce large volumes of high-quality printouts, which is essential for businesses that require meticulous documentation and reporting. With its fast printing capabilities, the 2283 is engineered to enhance productivity, allowing users to obtain results quickly without sacrificing quality.

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In summary, the IBM 2283 and 6274 models embody the fusion of performance, versatility, and reliability. They are equipped with cutting-edge technologies that cater to the needs of contemporary businesses, making them vital tools for enhancing productivity and efficiency in a fast-paced corporate landscape.